Both Chris and ray are great guys, always help me out, lift my heavy packages. I've been a long…read moretime customer, and never had an issue, just great service and nice people

I have been using American Mailbox since 2018 and I would not go anywhere else- Chris and his team…read moreare truly the best. Exceptional value and even better service. i highly recommend American Mailbox.

Customer for a year after UPS charges became totally ridiculous…read more Service here couldn't be better - prices are reasonable whether by the year or the package, lots of tables for checking out your packages, you can dispose of cardboard if that's your thing, Complementary coffee, computer access, a drinking fountain and clean washrooms. Oh! and friendly service. The hours are limited at the moment, but if you can make them work for you CBIUSA is great.

Just as easy to get to as the UPS store, the rates are better per package and FAR better on a…read moreannual basis. They handle surplus packing, have free coffee and clean bathrooms. The hours have become a bit restrictive but if that can work for you I highly recommend them. Hopefully the hours will get better soon.

My wife and I were at the Purolator pickup office on Upper James and Mohawk in Hamilton this past…read moreFriday Aug 11th. I had just recently had a pacemaker put in therefore I am still not allowed to lift more than 10lbs. we asked for assistance with our packages from the 2 girls working at the time and they were extremely helpful and courteous and very accommodating to the us. It's nice to see that this type of courtesy has not completely disappeared. Too often staff at various businesses are rude, curt and have the "That's not my job attitude" but that was not the case at Purolator. We want to thank the two girls on duty very much for their help and kindness as it was greatly appreciated. We certainly that hope that others follow this example as we find helping other people is gratifying to all parties including the business itself. Kudos to both of you at Purolator Upper James. Sincerely Jerry & Trisch Van E.

the low rating is not surprising. The customer service here is poor. Next time I'll just go to…read morethe convenience stores that accept shipments

I received outstanding customer service from Will very recently. I had a very awkward sized package…read moreto be delivered and Will found me an excellent solution. It then turned out that the place it was to be delivered had moved locations and had not updated their address on the website. Will called the place, got the new address and ensured my package was delivered. Thanks Will!!!

Awaiting a resolution…read more Shipped a package to the US on January 7th. Fully insured and properly packaged, a few days after dropping it off and the Burlington Mountain Grove Plaza store it vanished in the UPS system. It's now March 27th and after more than 5 hours on the phone over the course of 18 phone calls, have come to learn the package that was dropped TWICE and lost TWICE (once it arrived in the USA). After a month it was finally delivered damaged. I have done everything asked of me, online forms, photographs, phone calls, emails and still no resolution. The store has tried to be helpful, after a lot of cajoling, but this issue has been ongoing since January 7th and still no resolution My advice: Do not trust anything of any real value to UPS.

My parents went to this location today. Due to Covid I have been a able to help them install a new…read moreprinter of theirs. They are both seniors and not as tech savvy as younger people. A gentleman named Corey served them, he got very frustrated with them and completely refused to talk them through the simple process of printing an item from an iPhone. A little bit of kindness and good customer service goes a long way. They clearly do not want small business, it is too far beneath them to be helpful to tech challenged individuals.

Most affordable printing company in the GTA. Brandon is a wonderful executive graphic designer. The…read morestaff is wonderful! 2000 business cards with a special rounded edge card for under $199 with HST! Amazing! I don't trust those gambling shipping charges most people choose with the online companies. Thank you for keeping me in business!