Kamala went above and beyond in helping me today in returning a ridiculous number of items (6 pairs…read moreof shoes and @12 other things). She was incredibly patient and helpful Thanks Kamala for making my experience easier

DO NOT USE THIS STORE. If you have any issues shipping your package, good luck with getting any…read morehelp. They act like they are helping you, but never file the claim or follow up afterwards. Numerous texts back and forth with the "Manager" and UPS has no record of the claim ever being filed. Then to get this response from the store "They will email u directly, I have no excess after I submitted the claim, u can also go to ups.com and click on claims for update" They are just a sub contractor who will just take your money and lie about anything they are doing. Avoid this store at all cost and use UPS for pickups, better yet use FedEx. What a scam.

I came across this option while checking out for my old navy purchase and decided to give it a try…read more When i say Customer Service is to a T! Very welcoming and friendly. I was in and out. Not only that, two beautiful black woman who serviced me! This will definitely be my new location to pick up my packages. Thank you.

The Ship Shop PHL is new to the neighborhood, located on busy N. Broad near the intersection of…read moreBroad and Allegheny. I've used them for notary and fax services. Even though I haven't used them for shipping yet, their customer service has already stood out--friendly, professional, and committed to helping you. The process each time has been fast, smooth, and stress-free. Wishing them the best--also love that they are black owned!

I've been dropping off packages at this location for over five years and have consistently had a…read moregreat experience. Honestly, the one‑star reviews say more about the reviewer than the business itself. Like any busy location, it can get crowded--especially during lunch hour--so I plan my visits accordingly. When there's a line, I wait my turn, just like everyone else. As a small business owner, I truly appreciate how challenging it is to run a business and serve customers day in and day out. It's surprising how quick some people are to post negative reviews when the real issue is simply impatience or unrealistic expectations. This location does a solid job, and my long‑term experience reflects that.

Really terrible customer service. I waited in line and when it was my turn, my label wasn't printed…read morecorrectly and instead of waiting for me to pull up the label to email them, they told me to step aside. I was already waiting for 5 minutes while they were helping other customers. I ended up leaving because they pushed me aside. Very bad customer service and they up charge to send out packages. I've been a loyal customer for many years and will not be going back. Do not recommend.

Purposely left package at neighbors house because I talked to the driver and mentioned it and he…read moreknew exactly what house I was talking about when I asked him to get it and told him my address. Another time they claimed they attempted delivery but I have a ring camera and I was home and there was never an attempted delivery. I called Fedex and they usually seem to not care. That's the problem when a few companies control one industry.

I am expecting a very important package and all I want to now is the delivery time to my area. I…read moredon't have a tracking number and one cannot speak with a human. Where is the star?

Fishbox (aka Napoleon) is the best! Always personable and helpful - we highly recommend this…read moreservice! Celeste & Jim B.

Lived in Philly for a short period and needed a reliable mail service since I traveled a lot at the…read moretime. Fishbox was always professional, organized, and offers great services including Thursday at home delivery of your mail. The ownership is great and highly communicative. Definitely recommend if you are in the Philly area.

Diya was great! She handled many people by herself with politeness and efficiency. Great service!read more

I walked into your store today to find an old cowboy screaming and cursing at anyone and everyone…read moreabout what I do not know. I just immediately knew nothing was going to walk him off this ledge. He was beyond rude and I would label unhinged. I wanted the store owners to know that the two employees behind the counter, the UPS driver who came from packing his truck in back to assist and the other woman customer all did a great job supporting each other through a very difficult situation. This UPS store is a very nice place to do business and I am thankful the best of humanity was there in support.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

Refused to notarize documents because he could "tell we would be a problem ". Refused to discuss or…read moreprovide additional reasons. My husband is Puerto Rican and I am not.

I'd give zero if that was an option. This place is a disaster. I receive emails saying they are…read morethe experts in packing. I brought them a large jewelry box to pack and ship and they did a horrible job packing and when the item was received, it was broken in many pieces, with the doors hanging off. Stay away from this place! They cannot pack. I would only use them to drop off an already well-packed item.

I walked in store 12/16, I had two college books that need to be back in bookstore, I did get…read morereceipt thank god. Tracking says label created and I even spoke to someone yesterday he said that is strange ....I just checked again nothing,. Ups is going to need to reimburse my college for these books, I also left 3 voicemails and no one has returned call, let me add music was so loud in store i could not hear myself think. I need the owner to call me asap, listen to voice mail you will get my number

I have used PostNet for my business and personal needs. The staff is professional, knowledgeable,…read moreand friendly. I highly recommend them for your next project..

Thank you Felice! I live in San Diego and grew up in Fort Washington. My dad and I walked into this…read morestore last year and have been using their shipping services ever since. We ship a lot of fragile items from Pa to Ca. Felice always packs things beautifully and they arrive in perfect condition.