The store can get very busy especially on a Saturday. Que is always so helpful and very knowledgeable. The store sells pretty organized. Overall this location is the best in the area. You can get what you need. read more

The UPS Store - Entrance - Printing Services Near Me - Spring House, Pennsylvania

I've learned that UPS Stores are hit or miss. In some cases it's a complete nightmare, from the service (or lack thereof) and the delay in packages going out (in one case over a month). However, this location is the polar opposite. Everyone I have interacted with on multiple occasions is extremely professional and helpful. My packages have never been delayed out of here. And they're fast! I drive past a few other locations just to come here because they do what they're supposed to do very well. read more

I don't know what it is about this one but they never opening on time. It says 8:30 but it's almost 9 and this is now the second time here just waiting. There was 5 other ppl just waiting and everyone just had to leave. Don't come here in the morning if you're trying to drop something off. read more

I came to this location for my business.I requested to open a mailbox and the man who opened it for me was really nice and professional. But as I completed the transaction I never received a receipt. I thought it was a little odd but when I asked for one he said that it would come to my email. I never received anything. Fast forward a few months, I came into the location to inquire about the date for when my box would need to be renewed. The associate proceeded to look for my file and told me that they couldn't find it.They had no record of my information and told me the first associate who opened my box may have threw my information away. I was infuriated as this is for guy business and now I have no idea where my mail has been going. Through all of this the associate (Gwen) was really nice and helped me fix everything. She asked me to come back in a week to confirm everything and to make sure everything was processed. The following week I came in and I met with a young female who said she was the manager. She was extremely rude and dismissive and told me she could not find me file and AGAIN stated they may have threw my information in the trash because it could not be found. She told me to just come back at another time. At this point I was not coming back. I called corporate and things were handled. I received a phone call back from the manager, she apologized, and things were rectified. Fast forward to yesterday, I called the location to ask if I can renew my box over the phone or if I needed to come in. Against my better judgement, I was going to renew as all of my business information is tied to that address. The woman told me I could renew over the phone and she asked for my box number and name. She then tells me "I have to call you back, I have to call my boss" she hangs up and I never hear anything back from her. I went to another location today to open a box and they were extremely helpful and competent. A complete difference from the Springhouse location. If you are thinking about doing business at then UPS store in Springhouse, PA DO NOT DO IT!! Worst experience ever! read more

Spring House, PA UPS Store 1493: Can't say enough good things about this store. It is always my last stop before heading to PHL and home in Ellesburg, Wa. I have been working with this franchise since my move to the PNW in 2014. At that time, a family member suggested this particular UPS store and she was right: it is the best. Franchises are a reflection of their employees and this store is 100% professional on all matters mailing and tech. If they can't do it, nobody can! Even during the pandemic, their service is superb. All my boxes arrive, guys. Thank you so much. See you in 2021. read more

I had a large item to mail and asked them to package it. When it arrived at its destination, the item inside was heavily damaged. Clearly, it wasn't packaged correctly. Even though I had insurance they would not replace the item. Never ask them to package anything. They are So incompetent. read more

My company has been a UPS mailbox holder at the Spring House UPS store for close to 15 years.The Spring House UPS store is consistently one of the better UPS stores in the area. Our company uses this location for their Mail Box Services. Dan, Gwyn & Alina go above and beyond to be helpful. We could relocate our Mail box services to a UPS store that is closer to our offices, However, the service we get from UPS Store1493 at Spring House is too outstanding to go elsewhere. I have found that even if I am shipping something from my home, that it is worth the drive to go to the Spring House location so that the package ships properly. This UPS store location is such that parking is easy and convenient, which is not the case with some of the locations closer to my office. They do a great job with our mail and our UPS shipping. read more

I have been a customer of this UPS store in Spring House for 8 years. I rent a box to receive my mail but also use the other services they offer. I read the last review and felt compelled to write one too. I have known the owner and most of the managers/staff, all of whom are wonderful, professional and personable. They have all gone out of there way for me when ever I have asked them too and even sometime when I didn't. They will check for my mail before its been sorted, accept large deliveries and be patient for it to be picked up even though its in their way, make copies for me, accept faxes for me, notarize documents when needed. They offered to overnight my mail to me whenever needed since I have moved almost an hour away almost a year ago and still re-signed to stay with them another year. Sincerely Happy Customer, Wendy F. read more