I went in there and the first thing that blew me off was the smell of concrete and the lack of…read moreemployees but overall they helped a bit

I called to check for an adapter, first hold time 11 minutes. I called back hung up after 9…read moreminutes. this store is terrible.

I had the worst experience in this small, local business. Michael A. and Elizabeth were rude,…read morenonprofessional, and looked miserable to actually be working. Michael had his back to me the entire time I needed to make important copies. He never answered questions and made this experience unnecessarily contentious and infuriating. It looked like he intentionally didn't want to help me or actually do any work that he might have found difficult. I can't imagine how he could expect respect from customers without giving respect first. It is his job.

Rude staff I scheduled an appointment a week in advance for a large amount of copies to be made…read more When I arrived they were too busy. Also too busy to take my FedEx

Really horrible. I remember the place when it was still The Village Launderette, and it was a good…read morelaundry. Now it is truly awful. Lots of machines, sure, but hardly any of them actually working. Really dreadful attendants, nasty and rude. No place to sit down, I am disabled so this is an issue. So put the place down as non-accessible. Since I do my own laundry I watched the laundry being done for people who dropped off - think twice about doing this here in the future. These people do not give a crap about your laundry. All in all, just bad. Not ever going here again.

This Laundry service is efficient and timely. It notifies me by text when my laundry is ready.read more

Please note this has nothing to do with Country Kitchens. It is only their parking lot. This is…read moreabout U-Haul exclusively. They are probably one of the best examples of poor customer service. On 5/18/19 I bought an $800 piece of furniture at an estate sale that had to be picked by 1PM the following day. As such, I reserved a truck to be picked up via 'express pick-up" at a U-Haul site about 20 miles and a ferry ride from my house. The transaction should have given me 'express' access to the keys to the truck and I would be on my way in plenty of time. Issues began immediately in that I could not get access to the key and kept getting asked the same information again and again on my phone (information I had given the night before). After about 45 minutes on the phone, I received a message that my reservation 'expired'. It said to call a certain individual for assistance but when I did, he was not available. I called U-haul's help line, waited for what seemed like an eternity and finally got through to a woman who was most helpful. I got the key! I then went to the truck, put in the key, but it was dead. I called again, waited forever to speak to a human, and was told I would need roadside assistance. I said I didn't understand as I was seating in a dead truck with a plethora of other U-haul trucks around me....why couldn't I get one of those trucks? No, I must wait for roadside assistance and I would be transferred. I waited again until a man responds and asks how he can assist me. I explain the situation. He asks if I called roadside assistance. I said I thought he was roadside assistance. He said no but he would transfer me to them. I asked why I couldn't have one of the trucks I was looking at. He puts me on hold to look for another truck near-by. I wait, he comes back on the line (again more waiting), and says the nearest available truck is in Riverhead, a travel time of at least 30 minutes and another 30 minutes back. At this point it's around 12:30. There was no way I could make it to my destination in time. He advises my only other option was to wait for roadside assistance. Roadside assistance for a truck rental that never made it on the road! Anyway, he agreed to contact roadside assistance to see how long it would take (more waiting). He returned to the line and said I should understand that it's a Sunday and it would take some time. Roadside assistance does not have anyone available. So it's hours that I spent in a filthy parking lot, never got a truck, lost my $800, and to top it off they charged me the $135 for the rental. A customer services rep called me and said I needed to contact Customer Service on Monday to request the return of my money......like that' s my responsibility. I tried to write a negative review on their site but it says I needed to enter my reservation number so a link could be sent to my email and I could write a review. Mysteriously, when I clicked on the link it said 'something went wrong' and I should try again at another time. You bet something went wrong. Seriously wrong!

Best crew ever. They made moving easy. No stress they packed and moved us from the north shore of…read moreLong Island to the coast of Delaware without a problem.

Moving NEVER gets easier. No matter how many times you do it! This company went above and beyond…read more My family and I (mostly myself) we're so overwhelmed. Besides the moving factor, where do you put all these items! They suggested room layouts and kept reassuring me that everything will fall into place, and they were there to help. They are by no means interior designers in paper, but they knocked it out of the park, and I'd rather pay them to interior decorate, rather than paying someone who just goes by their own style. What an amazing, personal experience! I would/ and will use this company over and over again. Thank you, B&N for being a part of our new home and for helping us, in every way imaginable!

I am a new homeowner with a fireplace and I wanted a local delivery. Brendan texted me right away…read moreand kept in touch till delivery day. I have my wood now and will be using it in my fireplace. So far the wood is burning well.

very dry seasoned quality wood, very fast delivery, excellent communication and service. Highly…read morerecommend

I went to an "estate" sale today in northport that was run by Jane Crockett, the owner of this…read morecompany. The items were very dirty and very overpriced. I had a small glass dish and a wooden tray, Jane asked $15 for both. when I said that was way too much she made a comment saying that it wasn't overpriced. As I was leaving she mumbled that I should go and shop at Walmart. Jane was extremely rude and continued insulting me. I said I would be leaving a bad review and she said no matter because she has so many good reviews. I understand people can have a bad day but Jane went too far with her insults.

I rarely write reviews, but Janie and her crew absolutely deserve one. I'm a firm believer that…read moreanyone I recommend reflects on me, and I'm proud to be associated with Janie and her team. They are the only company I would ever call or recommend for estate sale services. Their compassion, professionalism, and extensive knowledge of family treasures will make your entire process smooth and stress-free. They will treat your belongings with the utmost care and respect, which will make a huge difference during such a personal time. If you're looking for a trustworthy and experienced team, Janie and her crew are second to none.

Danielle, the business owner, is wonderful! She quickly responded to a bit of a strange request I…read morehad for a same day courier, was super flexible and went the extra mile to make sure the delivery was made on time. I highly recommend tote taxi!

Although this is definitely an extravagance, it's totally worth it for your mental health. Lugging…read morebags and battling the crowds at Penn is enough to send someone to the looney bin! So this service is quite helpful in setting yourself up for a relaxing weekend out at the beach. Accommodating and kind customer relations as well.