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    The UPS Store

    2.1 (11 reviews)
    Closed 7:30 am - 6:00 pm
    Updated a few days ago

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    3 months ago

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    2 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (7 reviews)

    I've visited this location weekly for the past 6 months and spent a significant amount here…read moreshipping out. I did get a curt first impression from Jake, the store manager. However, I have found he is present, direct (yet almost always right) and caring. He strikes me as a high-octane guy, trying to whittle down the line with his team pretty quick-- but I have watched him kindly wait for individuals who may not be as efficient as the the rest of us. I have had his assistance on things that are not his job to do. And I've not personally seen it, but I've had friends share stories of him acting incredibly gracious to our elderly population when they needed help. He's built a good staff around him that can handle simple requests, but know when to seek expertise. There are occasional gusts when the line get long- but the average wait is much shorter than most service establishments in Cabot- and as I watch the line, I'm not sure how you could profitably staff to improve it. But here's the important part- every time I have shipped something, it gets there safely and on-time (within their control). I've disagreed with their assistance on how to pack from time to time, but each time I've deferred to their judgment I've had my receivers very grateful.

    The man that works in shipping is about the crankiest dude I have ever met. He is rude,…read morecondescending, and has no business working in a "customer service" position. If you want to be made to feel like a five year old that has been naughty then he's your guy!

    The UPS Store - copyshops - Updated May 2026

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