I've used Pak Mail's service for over a year now and they've always been very professional and…read morefast! They've always had great customer service - would highly recommend! There was even a time when my baby fell asleep in the car as I was pulling in and I didn't want to get her out of the car so they came out and grabbed my package - bless them (iykyk!)

I have used their services twice. Very professional and friendly Great experience and I will be…read moreusing them in the future. highly recommend them janice

would put 0 stars if they let me the notary here wouldn't notarize a signature on a document they…read moresaid I needed power of attorney for someone who died around 10 years ago. power of attorney is for asseets and land And stops when someone dies. that's notary 101 come on guys do better.

Extremely rude man behind the counter. He was looking for any excuse to not ship my homemade box…read more The box wasn't good enough, so I had to leave and rebox my item to get it shipped. He was just plain rude and condescending.

So I had to send my dogs bed back and needed a big box to ship it out in. This store does it all…read more When we walked in there was a big line but it went really fast. The guy helping us his name was Jeff and he was very helpful to get this huge dog bed shipped out. Very good customer service I would definitely use this place again. We paid for a box and asked if I needed to pack it up. He was like oh no I'll take care of everything. So if your needing a box to ship stuff out this is the place to go.

This store will not ship a firearm. UPS ships firearms. They have to be shipped from time to…read moretime, for warranty service or whatever. Beretta sent me a UPS shipping label. They work with UPS. UPS ships firearms every day. This location claims that no UPS facility can ship firearms. They are idiots. Find someplace else to do your shipping.

Kaitlin always has smile on her face which I would imagine is hard to do considering some of the…read morerude customers I have seen come in and out of the stores... She is very professional and courteous and she will always make sure she takes care of you... AND she quick!

I filed a complaint with UPS corporate on July 9, 2026 after repeatedly being charged to print…read morelabels that clearly had a QR code displayed on my return and specifically said a label was NOT required; I could just drop it off at the UPS store. I have more than my fair share of returns as I live remote and it's just easier to order from Amazon than to drive in and around town. When I finally voiced my frustration to the staff member, showing him the screen capture that specifically stated NO label was required, yet they were *requiring* me to have a label and were requiring me to pay a dollar for it, another employee by the name of Tonya or Sonia injected herself into the conversation from across the room and became *very* belligerent. I'm embarrassed to say that after putting up with it for a few minutes, I absolutely matched her energy. This 65-year-old Memaw will be happy to meet you out in the parking lot you meth head POS. Apparently somebody needs to teach you some manners because your mama sure didn't. It probably doesn't sound like much, but when you consider the same person owns the only two franchises in Hot Springs, refuses to respond to any complaints, even to corporate, and allows his employees to behave this way, let's just say i've done the math, and he's skimming approximately three to $400 a day between his two locations six days a week, 28 days a month. That equates to about $11,200 per month the franchisee is padding his pockets with From customers who did not contract with them. We contracted with Amazon. They claim that it cost too much for them to print the labels, but that's like me saying hey, even though you've already paid for this road with your taxes, we screwed up and didn't figure that it would cost us as much as it did to pave the road so in order to use the road you're gonna need to pay more to access it. It's straight up fraud folk And the worst part? His employee is gonna mess around with the wrong person one of these days, and find out just exactly why she needs to keep her hands to herself. Right along with her mouth. And her employer, BECAUSE HE KNOWS ABOUT IT AND ALLOWS IT TO HAPPEN, will then be held financially responsible for her behavior. Corporate is beyond frustrated as their franchisee is the only game in town. Of course they don't wanna lose the location, but at the same time their franchisee is committing fraud. So now the state Attorney General's office is involved. You reap what you sow. Maybe you should stop ripping your customers off and talking to them like the trash that you are.

I have always had quick service here when shipping items. They are located next to Petsmart so…read morethere is a lot of parking and it's a convenient location in Fayetteville. Employees are fast and efficient. I have never done printing or any other services but they do offer that along with shipping supplies.

SCAMMING CUSTOMERS; ROUTINE PROCEDURE TO ADD DIMENSIONS TO PACKAGE FOR GREATER PROFIT 0/5 stars…read more Package was mismeasured (greatly oversized, DOUBLE in each dimension so 8x the volume). This was not communicated and I was overcharge $100 to ship the package. When I tried to talk to them they berated me and told it was my fault that they added dimensions/that I didn't know my packages original dimensions, and aparently that it is procedure for them to ALWAYS add 2-3 dimensions. So don't go here as the local owner is SCAMMING everyone by having employees add dimensions and then berating you for TRUSTING the employee to correctly measure and charge. Was also rushed out of the store even though it was 5 minutes before close.