I'm not one to usually say anything but I was in here around noon on 12/5 returning some items & two older gentlemen were in front of me. After they left, the male and female associate began talking about their appearance and how weird they were, saying how they wish they could just tell people they look weird etc or ask them why they're wearing XYZ- while I was in the store! This is so unprofessional and I would be mortified if I were those two polite older gentlemen. Gossip on your own time, preferably when there isn't a customer still in the store. Bully behavior. read more

Best all around! I travel for work so they make sure my mail stays safe or gets to me, whatever I need. Scott and his team have been handling our business for YEARS and because of them I always choose UPS. On the rare occasion when ups isn't an option I'm always disappointed because they have set the bar so high! read more

The lady who assisted me today was extremely rude. There was no wait it was just me, she had no customer service whatsoever. I probably won't be returning to this location. I saw the employee speak to an elderly woman and she was just as rude to her. I get people sometimes have bad days but she gave me this feeling that this may be how she always is. read more

Shipped my daughter a phone, declared the value but was not informed a signature was required. Not even a signature left on the UPS missed you notice, actual person signature at that. I requested that they send me a map that shows when the driver is in the area, so she can take off & meet them, I was denied. The manager was rude, no help. Biggest disaster I have ever had shipping anything. This could have been avoided. Not even a sorry for the trouble.....Just say no to UPS! read more

I don't normally take time to write but the experience we had at this UPS Store was excellent. We are from VT and came to this store to ship items back home that we couldn't take on our flight.There were seven boxes and a drawing table that needed a box. The sales associate was professional, friendly and fast. Items are to arrive today. read more

This store is always amazing! They print things for me really quickly and great quality, shipping is reasonably priced and the staff is super friendly and helpful! read more

I normally don't take the time to write reviews but the experience I had at this UPS store was exceptional. Professional and fast service. Scott and his staff were so helpful and courteous. read more

New remodel store .We have been drop our packages with this store ~20yrs.No problem all Fast and friendly.Peak time will have to wait a little line read more

Great experience at this location! My company was doing work at Tyndall Air Force Base and we needed to ship a package quickly. I called Scott just to get some questions answered about how to ship freight and he offer to hold our package until the freight delivery showed up. He is a great example of customer service professionalism and how to genuinely help your fellow man. read more

I like that there is a UPS store near by. The prices are a bit high these days and feel you should have a flat rate like the USPS does. The girl was very nice and very professional. read more

Walking into this store was like whatever I needed done whether it be mailing, faxing, copying or ordering I knew it was going to get done professionally and on time. I had a surgery & couldn't get around much but coming here was my outlet to communicating with the world. I highly recommend this place & services if you need any professional or personal work done. read more

The new owner or manager is much better than the other one. I have had great service since she took over. This is the UPS store in either Parker or Callaway, Fl. Yelp, on the other hand is getting stupid. read more

DO NOT go to this store for any shipping needs, you are better off going to the Post Office or an actual UPS store. They don't have standardized service, lost my package and never offered me insurance (which they claimed was due to me using a basic USPS mailer). And when I tried to dispute the issue with Better Business Bureau, the owner basically called me a liar and blamed me. Save yourself the hassle, I promise you it's worth it!!! read more

Owner does not stand by his work/services. Sent a package "overnight" to son in St. Petersburg, FL.....now two days late.... $50 down the tube and $600 worth of contents are missing.... no tracking mechanism, because unbeknownst to me, the clerk sent the package via US Postal Express.... no refund of sending fee, no assistance in locating the package... no nothing..... better off to go straight to UPS..... SAME experience as VICTORIA.... stay away from this business....... no insurance, no package, no nothing... read more

The UPS Store and staff can meet all your needs for printing packing and shipping. I highly recommend if your in the market for these needs to see Scott and let him exceed your customer service expectations today. read more