I have shipped items for the past 5 months and have had very good to outstanding service from the different employees. The cost is the UPS cost, they don't adjust the amount. What they did do was repackage an item I had to return to Verizon/Frontier according to Verizon/Frontier's requirements. Everything I ship gets there when I expected it to be there. I do recommend that you link any shipping to your phone number so that if there is an issue on the receiving end, then this store can help verify shipment was received. I will continue to use this local business. read more

I have been a customer of this UPS Store since May of 2010. Yep, that's 15 years, that I've had my mailbox there. I would like to thank the staff all of them for the outstanding customer service they provide to me almost everyday. I thank Kit, always for years.. and years of OUTSTANDING assistance and kindness. Kit is friendly, knowledgeable and just a nice lady to deal with. She is always smiling! Ethan, is another very helpful associate. Always answers the phone with a smile in his voice. Has helped me with my mail for well over a year now. I appreciate ALL of the staff at my store. I say "my store" because I've been doing business there for 15 years. Copies, mailings, lamination and stamps! Those are my regular or go to services. Fair and reasonable pricing with a smile. Thank you to the whole gang! You guys are the best! And a special thank you to whoever put the happy birthday note in my mailbox! :) I'll be 53 year old, but who's counting! read more

I had to get some signed documents scanned and the folks here were happy to help me out. They emailed the documents to me with no issues other than they went to my spam folder. Don't forget to look there! The whole process took just minutes and only cost a few dollars. Thanks UPS store! Life is good with friendly service! read more

I use the services of this store regularly. The employees are very friendly and polite. I recommend this business for any shipping needs. It's obvious the new owner creates a good working environment. It's a busy store but the line moves quickly. read more

Came here to return a package right at opening and mind you they weren't prepared, computers still down and took over 20 minutes. If you have returns whether for amazon or ups or usps go elsewhere read more

Justin was the MOST helpful person ever! I'm so thankful for his assistance, kindness and friendliness!

I paid $2 and some change for ONE...ONE piece of paper with black and white copy ink on it. What a joke. Lmao. I can go to FedEx Office or Office Depot and get 10+ copies for that price. Keep your money and prices UPS. You suck. You won't get my money anymore!!! read more

This store always seems to have efficient and friendly service. The parking lot can be crazy at times in that plaza, but it is not the fault of UPS. read more

This is the best UPS store anywhere. There's one on Gulf to Bay - so rude and they didn't do the Amazon return correctly - I didn't get refunded and 2 months later I received the box at my house!!! Only use this place! Very professional, courteous and accurate! read more

I knew something was different and got speaking to a friendly man who said he just purchased this store. I used to avoid going here because the staff were not friendly and once refused to take a pre-paid UPS package. A few weeks ago I was forced to visit and to my surprise, the staff were extremely friendly. Two associates saw me struggling with a large box and came out to my car to help. New ownership and new attitudes. Wishing you the best Fred! read more

This store charges exorbitant fees. THREE DOLLARS to print a single sheet of paper, which happened to be a prepaid UPS shipping label I had been emailed. While the UPS website stated I could bring in the email and the UPS store would be happy to ship my item, this franchise location has decided it needs to rip off customers in order to "keep their lights on." Also, I looked up The UPS Store Print Services Pricing Book, for the PACE standard guideline pricing for a single-sided black & white 8.5" x 11" printing service, and it recommended a price of $0.09. (document says "Internal Use Only" but is right there on google anyway. ¯\_(ツ)_/¯ ) This store charges 33x what UPS recommends for a single-sided print. Extortionate. read more

This location of UPS store has several issues. Among them, this location is involved in shady activities. I am going to add one more dimension to it. Let me explain. I took a package to this location to be shipped to Baltimore, Maryland. I had taken a weight and dimension measurement prior to taking my package to them. The weight was about 36 pounds and the package measurement 22*18*18 (length, width and height). On UPS site it said the cost to ship to Baltimore will be approximately $57.50 based on the weight and the dimensions. A lady at the counter attended me. She took the weight and the dimensions. Weight came out about 36 pounds but added one inch on each side to the dimensions. Her measurements were 23*19*19. And she said it will cost $64.80 for me to ship the package to Baltimore. I challenged it. I said on UPS site it said it will cost me $57.50. Why are you charging me $64.80? Then the lady says we automatically add one inch each side to the dimensions. Say this again please. She says "We automatically add one inch to each side of dimension" But Why? The Package does not grow during shipping. This is costing me extra $7.0 per package. They do that to each and every unsuspecting customer to generate extra revenue for the shop. How many people take the measurements they make for granted? Most of us do. And we pay extra for no reason. Be careful with this shop. read more

I've had mailboxes at various company's stores like this for years, and the good folks running this shop do an outstanding job. I've had my box there for over a year, and their service is just outstanding. Email notifications of my parcel deliveries land in my inbox within minutes of arrival, and their great, friendly staff has always been eager to help in any way. One might think that doing something as simple as the above consistently would be easy, but in my experience, it's isn't always achieved. I couldn't be happier with their service. read more

I had to stop by this store to drop off a package on my way out for shopping. Sure, I was a little early and I understand waiting till they open but they let someone they knew by name in before 9PM and left me out there standing. Then, when I got inside they immediately told me they can't accept USPS packages as they can't promise it won't get lost. I know this is a lie since my local UPS store, not even 5 minutes down the road, has taken USPS packages without an issue and I have never had a package lost. I will not return to this store and do not recommend visiting this store. read more

Oh, where to begin...I have had this service ever since the new owners took over several years back...'Paul' the owner has been rude and difficult to deal w since day 1.. Out of laziness, I havnt changed services when all evidence supports that I should have donr this long ago.. They lost mail twice previously and most recently, was waiting for a 14k check so I can pay my workers.. Long story short, they lost the check and Paul was once again rude at best over the phone... DONT USE THIS SERVICE... It is like walking into a dark pit of problems and arrogant staff...!!!!! read more

My new shipping spot! :) Fast & Friendly! read more

The UPS Store - FSU, UF & Susan G mailers! Great way to mail a gift! ;) - Shipping Centers Near Me - Palm Harbor, Florida

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I NEVER had such a horrible service at a USP store before. I called to ask a simple favor to help me interpret my receipt and they kept interrupting me and cutting me off while giving me so much attitude. They need a few classes in basic customer service. STAY AWAY go somewhere else. To my surprise I am not the only one they been so rude to. read more

New owner. Seems like a few of the same employees and maybe a few new ones but I have always been treated well and with respect at this store and I'm sure Fred the new owner will keep striving to keep the customer service top notch. read more

I'm definitely a fan of this UPS store when it comes to shipping things! The store is clean, the staff are friendly and helpful, and my packages have never had any issues. I'll definitely continue to patronize this location for my shipping needs. read more

Wow!! $89.00 to ship a gift out on Thursday for Saturday delivery!! It was a lightweight throw blanket that was small enough to fit in a gift bag that was no larger than 16"h x 12"w x 5" deep. OVER NIGHT WOULD HAVE BEEN $129.00!!! The throw blanket was $49.00 and I could have ordered it online and shipped it OVERNIGHT next day delivery from the store for $21.00 SHAME ON YOU FOR PRICE GOUGING! read more

Super helpful people. They were open today (Sunday) to help accommodate for holiday packages! This was super convenient, and I'm glad that they were open. Everyone was very nice and helpful. read more

Fast, friendly and thorough service! I have shipped numerous packages over the past 2 years and the staff is always ensures my needs are met. They go above and beyond & one example being when they acquired a reimbursement from UPS when my package did not meet a guaranteed next day arrival. I recommend this location as my experience has certainly yielded they take pride in their business. read more

I was completely shocked and dismayed with the service at this UPS store in Palm Harbor at Boot Ranch!!! The customer service is terrible as the owner is extremely pushy and grumpy. I used their services twice and both times was over charged. Their prices are criminal and they go out of their way to try to make customers ship with UPS. I don't appreciate being coerced to spend my money with unwanted services. I am quite capable of making my own decisions regarding which shipping service I would like to use (thank you very much) I will no longer be patronizing this UPS store as there many other shipping options available to choose from close by where I will be treated with respect without emptying my wallet! I wish I could have rated this business with zero stars!!!!! ***I created a YELP account just to review this business (That is how strongly I felt about the HORRIBLE service I received) This is the second review I have ever given in my life (the other was a very positive review for a great product on Amazon) read more

Waste. Won't print, won't tape, won't accept USPS packages. Skip it and go to FedEx on Tampa Rd.

I have gone to this UPS store 4 times in the past year. I do a lot of shipping as I have an ebay store. My preference is shipping via the Post Office, but a few times I needed to ship before they closed and this UPS store in the Publix shopping center at Bootranch in Palm Harbor was closest to me. Anyway each time I went to this UPS store, the owner (a very aggressive and not so nice man) tried to convince me to ship via UPS instead of USPS as I asked. When he quoted the prices I was appalled. UPS franchisee's make a nice profit on their business and I don't believe there is a cap on what they can charge. USPS is a government run agency with a cap on what they can charge, so they would make much less profit when a customer ships via USPS. The first 3 times I visited this particular store, I felt as though I was almost being forced to ship via UPS and I left the store without shipping my package, because I was so upset that I wasn't being treated fairly and certainly not like a valued customer. I even told the owner that each time I come here there is a problem when I ask to ship USPS. The last time I visited this store, I was desperate and had to ship that day or I would miss my ebay shipping deadline.This time, I was being "helped" by a younger man who I assume is the owner's son or grandson, because he had the exact same aggressive and forceful manner and was trying to convince and force me to ship UPS. He actually said these words to me, "If I were you I would definitely not ship USPS" I asked why and he said, "because you won't get your money back if the package is lost" I said, "USPS lost a package of mine last year and I was paid $200 thiirty days after that" He said, "Really, USPS had lost dozens of my packages and I have never received my money back" That is obviously not true, but I was afraid that if I shipped USPS, they would "lose" my package, so I shipped it UPS and paid $11.00 more than I would have if I had gone to the Post Office. That is RIDICULOUS. I have dealt with other UPS stores in the past and have NEVER treated this way before or been forced to ship UPS and I have NEVER seen the prices jacked up that high. This place is despicable and I will NEVER go there again, NO MATTER WHAT. I feel as though they should be investigated for shady business practices. Stay away from this place if you want to be treated fairly and save some money! read more

This place is a joke! $2 to tape a small box and $12 to ship a small package?? You are out of your mind. No wonder no one is ever in there. I'll stick with usps. read more

Went into store at 5:45 and knew I had just a few minutes before last pickup.The lady behind counter was helping someone else so I asked if I could use the tape to seal my box so I could be ready for her she said sure and thanks. The owner came from the back room a minute late and walked over to me, I asked if there was anything else needed to ship and he said yea a dollar for the tape you took,IT COST MONEY you shouldn't just grab stuff that's not yours tried to explain that i got permission but he didn't care,just blasted me in front of the other customer's or the company I work for will never go back,The people at ridemoor ups our much more pleasant.The lady at this store was very pleasant but the owner was just a arrogant ,grumpy Old man ,a prick to put it bluntly i went back to my car and took him his dollar for the tape he accused me of stealing will spread the word about him and his store. read more