I went into the fingerprinting facility even though my appointment was scheduled for later in the…read moreday. I had accidentally double-scheduled myself, but I decided to stop in anyway. The owner was extremely kind and accommodating and went ahead and completed my fingerprinting without any issues. She was very professional, welcoming, and made the entire process smooth and stress-free. We shared a few laughs, which made the experience even better. I truly pray that God continues to bless her and grants her an overflow of business, favor, and success in Jesus' name. I highly recommend her services.

This place is very friendly and I would recommend this place hands down for anyone applying for a…read morenursing license with Georgia Board of Nursing in need of fingerprint services. The staff here are very friendly and I had chat with the staff person there and got to learn a little about her life. They also replied quick to my email. For appointments, they take walk-ins until 4:30pm. They do have an hour lunch break from 12:30-1:30pm. I would email/call ahead, because on weekends, they may do appointments only. To reiterate a tip... enter from the back of the building once your drive into the lot. Overall, good vibes, very quick to send their results to the Boards within 2 hours after I left. Recent Graduates, Community of Augusta, please come here. Thank you.

Awesome customer service every time I go here Friendly professional people I come here a couple of…read moretimes per month sometimes there is a wait you just need to be patient :)

They are ALWAYS Customer Service oriented!!! My FAVORITE Store!!!! I drive from North Augusta,…read moreS.C., to Augusta, Ga. Just to get my packages safely delivered!!! I recommend That STORE to EVERYONE!!! Thankful for the sweet and EFFICIENT SERVICE this store, next to Kroger, gives me!!!!!

Review of past complaints show I had the same issue. So for over four years the pre paid DHL…read morelabels are the reason for so many one star reviews and they are deserved for sure. A regular DHL shipper I took them here - after all, it is a drop off on DHL website and on the door. Didn't take them. "No contract" is what I was told by the elderly owner. Told I could have them picked up at home and he said he would help me. Didn't need help - needed the drop off. His store could call DHL for a pickup but he didn't do that either. Mentioned about label in a pouch (also not true). Then the parting remark from the elderly owner "I can't force you to accept help". That's just it, I didn't need his help, I needed the service that is advert on his door, on the website and DHL website. Get it together !! This resulted in my packages being delayed at least another day. Owner operated stores are hot and miss, but this one is a miss. Best to avoid it.

I went to this business several times and did not receive any help. Also, the sign states open, the…read morehours are on the door also state should be open. The doorbell was rang several times and the store was called. There was not an answer.

Customer Service Complaint - Biz Max Print, Augusta, Georgia…read moreSubject: Lack of Customer Service, Accountability, and Professionalism I am writing to formally express my disappointment with the service I received from Biz Max Print, located at 3358 Wrightsboro Road, Augusta, GA 30909. As a business professional with more than 20 years of experience, I understand that unexpected issues can occur in any business. However, what I experienced with Biz Max Print was not simply a delay; it was a complete breakdown in customer service, communication, accountability, and professionalism. On May 18, 2026, I visited the store in person and placed an order for my Columbia High School Class of 1992 Reunion Cruise shirts. I was in Augusta on a 30-day business assignment. I intentionally chose to support a local business rather than return to Atlanta, where I could have easily had the shirts printed elsewhere. At the time of purchase, I was advised that the order would take approximately 2-3 business days and would be ready by noon on May 20, 2026. When I followed up, I was informed the shirts would instead be ready by 4:00 PM that same day. Unfortunately, they were still not completed. After additional follow-up calls, I was told their system was down and that the shirts would be mailed to me since I had already left the Augusta area. I provided my mailing address and trusted that the order would be shipped as promised. A week passed with no shirts and no communication. Then, surprisingly, I received a call from the same cashier who originally processed my order. She contacted me to verify the order's basic details, including whether the design was to be placed on the front, back, or both. This raised serious concerns because it suggested the order had not yet been completed despite previous assurances. During that conversation, I explained that my reunion cruise was approaching quickly and asked them to simplify the order if necessary. I was again assured that only two shirts remained to be completed and that the order would be shipped immediately. Again, nothing arrived. On May 29, I contacted Patrick, who advised that the shirts had been shipped the day after Memorial Day and should have already been delivered. Yet when I returned home on May 30, there was still no package. On June 2, I contacted the business again and spoke with Robert, the individual who originally sold me on using Biz Max Print. He promised to investigate and call me back. Hours passed with no return call. When I called back, Robert stated the shirts had been shipped via UPS but was unable to provide a tracking number because the system was allegedly down. He promised to call me back once the system was operational. That callback never came. On June 3, the day before my 34-year class reunion cruise, I still had no shirts, no tracking information, and no answers. After multiple additional calls, Robert again stated that the system was down. He suggested overnighting the shirts in Tampa, Florida, where I would be departing for the cruise. By this point, after weeks of missed commitments and unfulfilled promises, I informed him that I had very little confidence in either his word or the company's ability to deliver. Once again, I was promised a callback within minutes. Once again, no call came. When I contacted the business yet again, Robert informed me that management did not want to pay for overnight shipping. At that point, I requested a refund because I was completely exhausted by the constant excuses, lack of follow-through, and apparent disregard for the customer. What is most disappointing is not the delayed order itself. It is the repeated cycle of promises, missed commitments, unreturned phone calls, inconsistent information, lack of ownership, and complete absence of proactive customer service. This order was important not only to me but also to my classmates, who were counting on me to provide reunion shirts representing our Columbia High School Class of 1992. What should have been a memorable and positive experience became a frustrating and unnecessary ordeal. Throughout this process, I experienced: * Multiple missed delivery deadlines * Repeated promises that were never fulfilled * Numerous unreturned phone calls * Inconsistent explanations regarding the status of my order * Failure to provide shipping confirmation or tracking information * Poor communication among staff members * Lack of accountability from management * A complete disregard for the urgency and importance of the order In over two decades of professional experience, I have rarely encountered a business that demonstrated such poor customer service and a lack of follow-through. Consumers have many options when selecting printing and promotional product vendors. Based on my experience, I cannot recommend Biz Max Print and strongly encourage prospective customers to consider alternative providers carefully. Buyer Beware.

I place an order only yesterday for a poster for the memorial for one of my 2 year old grandbabies…read morethat passed a couple of days ago. I wanted it to be a surprise for his mother so she can have it for his memorial service/celebration of life. I placed the order and seen that it has a white border on the picture. So I called right after I placed the order and talk to the young male associate. I informed his that I wanted the poster without the white border and for it to be the board that with stand up. He informed me that it will it have the border and it with have the backboard for the stand. I paid almost $60, I also selected the 1 hr rush. I knew it wouldn't be ready until the following morning because I was a late order, but I didn't want the 2-3 day turn around. When I called after work at 2 it wasn't ready. When I get there at 4 they hand me a rolled up poster. I advised them this isn't what I ask for that I call and confirm right after I placed the order. They told me if I wanted on the board I had to pay $15 and they didn't care what I was told but it was wrong. I ordered 2 boards 4 years ago for my son and paid $85 total for them. When I got the attitude of the employees that was my final straw. I was informed that next time I need to go to staples and place my order since I wasn't satisfied. There were 3 other customers completely unsatisfied and got refunds and left their orders. Some don't receive them(one lady order was place a week ago,they still didn't complete hers). I feel I was robbed and the employees need training on customer service.

We use Postal Express for the majority of our shipping needs and we utilize their PO Box service…read more Emily and her team are always pleasant and helpful. Not only can you ship from here but you can pick up a little healthy meal or snack and they have great printing services with quick turnaround.

Greeted upon entrance & extended friendly service. All I needed for a quick printing need, $1.50…read morefor the usage of the computer & 4 documents. In addition to retail shipping products, you can also picks up greeting cards. There's a small amount of PO Boxes & soon they will discontinue UPS drop off services.

We just rented a space here. It is a great alternative for small businesses that need a commercial…read moreoffice address. The place is impeccably clean, furnished with hip tables and chairs, and is bright and cheery. The management staff can't be beat.

From the owner: ConverSpace offers virtual offices, meeting rooms, and business support to help entrepreneurs…read morethrive. We simplify the complexities of running a business, so you can focus on elevating your impact.

J & L makes you feel like family from day one. Their credit building services are excellent, and…read moretheir workshops are a must. The workshops are fun, informative, and filled with real advice that prepares you for success. The owners listen, support, and connect you with knowledgeable people who really care about helping you to achieve your goals. If you're serious about fixing/building credit or buying a home J & L is the team you want in your corner.

I used the mobile notary services. Very professional, and on time. Given my situation, Ms. Jackie…read morehad to correct me on things I did wrong in the spur of the moment, which made the service that much better. And the price was great given the urgency of the situation. Thank you for your service

This is one of the best shipping store in the area. Thanks Stephine and the entire staffread more

I cannot recommend the store enough. We had an emergency getting a medical device that we had…read moreforgotten when we went on vacation, and Quocanh Le, the store owner, could not have been more helpful. He even checked in on Saturday to make sure that the package was going to arrive on time. I would use this store above all others!!