Driver delivered to wrong address. Took a picture and it confirms that's not my house. Called FedX…read moreand I get someone in another country trying to lay blame is the sender. Gimme my package clowns.

My wife had to bring a bulky package here at a time I couldn't help her with it. We usually use…read moreUPS, but she went here since it's open later. She got to the door, had to put the package down outside to get the door open - while a young girl working there just stood inside and looked. She didn't bother to open the door to help her. Once inside, the girl said "there is a cart" and my wife told her the hardest part was getting into the store - there are no carts outside nor a sign saying there are carts inside. The girls working there sound like high schoolers. My wife was asked "do you want a receipt?". I dislike stupid questions like this - without a receipt, what proof do I have of sending it??" Then the girl got a white sticker and covered up the FedEx address label we had put on the package at home. Sounds like a pretty efficient operation where the clerks care about the customer, right? We'll avoid using FedEx. UPS is a much better choice.

Great help from start to finish! Very efficient and…read moreaccommodating! It has a welcoming atmosphere.

Best location!!!! The most helpful staff, I will always choose to go here over USPS and FedEx if…read morepossible.

Michelle is amazing in the print center!! Seriously a…read morepatient and creative person! If you have a print project, just breathe and see Michelle. It will turn out fantastic!

I come in here every now and then, but mainly to drop off Amazon returns and since they do…read moreelectronics recycling to a greater extent than our curbside refuse company pickup can provide. The store has been helpful with this. Good to know we don't have to throw out old things like dead smart watches, batteries, non-working video doorbell cameras, etc. and that Staples is around to help see these things get recycled.

Nice guy named Mohammed helped me out with changing my forwarding address. Great experience. The…read moreline moved fast and I was in and out. I'm glad I came in person instead of doing this online.

I normally don't leave reviews but I have to say something about this Frankfort Illinois location,…read moreit's definitely giving : (shut it down location! ) They literally lost my PRIORITY package! Like come on the scanning wasn't even there and they telling me it was sent out and in route to its location when it apparently wasn't because it doesn't show it's been scan anywhere else ! I've filed a complaint against this location I see numerous complaints about other people experiencing awful things as well ! The crazy part is I wish I saw the reviews before I even went to this location with my personal asset! This is unacceptable I was trying to get someone at that location to help me recover it and they just kept continue to blow me off! Please someone needs to investigate that this location is clearly not doing their job properly and they are very unprofessional! One more thing if I could have given 0 stars I would ha

I've used Vital-Pak Courier services more than once, and they have always gone out of their way to…read morebe accommodating. I needed medicine picked up from my doctor's office and delivered to my house during the pandemic. My doctor's office has not been operating at full capacity during this time and they insisted on knowing exactly when the courier would arrive because of locked doors. Vital-Pak was very accommodating and told me the exact time they would arrive. In my experience, the best that other courier services will do is give you a 2-hour window of when they will arrive, and charge you more for it. Whereas Vital-Pak gives you better service at truly unbeatable prices. I also feel that their customer service is outstanding. It is always a pleasure dealing with them - very friendly!

From the owner: Same Day On-Demand Courier | 1-4 HOURS | Serving the Entire Chicago-land area | Vital-Pak Courier…read more& Logistics Co. is based in Oak Brook, IL, with its warehouse, Ship Center, and order fulfillment facility located in Lisle. We are a full service, same day courier & logistics provider conveniently located near all the major Chicago-land highways allowing us the ability to manage your critical demands and logistical services in a timely manner. We offer same & next day deliveries, 1-4 hour "on demand" service, scheduled routes (routine pick-ups), long distance (Midwest) deliveries, packaging, shipping, stocking, order fulfillment and warehousing. Our overwhelming commitment to our customers, and unparalleled service, guarantees quality performance, reliability & professionalism, each step of the way. We're the trusted and dependable custom courier company, providing second-to-none service throughout the greater Chicago-land area.

Awful - do not use this company for LTL shipments. Tell you on time/date for ETA and even day if…read moreday it's out for delivery before changing it.

Former driver had to fight for my pay after 3 pay periods they still couldn't get me paid and…read moredispatch called every 10 minutes and cussed me out very unprofessional car got tired from yard in colorado they told me it's not there problem that I need to worry bout the load not my car

I had to come to the store for their fingerprinting service. Naomi and the other staff member were…read moreso pleasant to do business with. They were both so kind, friendly, welcoming and eager to help me. Naomi took care of my service and was very professional and prompt. I wasn't in the store very long, but for the short time I was there I couldn't help but notice the excellent service they were providing their customers. They were truly eager to please and willing to go above and beyond to keep their customers happy. It's so nice to deal with a company that provides such excellent service. I definitely won't mind coming back to this location.

Words cannot even begin to express the amount of help and suggestions that we're offered to me from…read morestore manager Naomi. While attempting to send a 22x22x22 baby shower gift to San Antonio, I was first quoted over $130 at UPS. I took my box home and re wrapped the gift in a 18x18x22 box. Brought the box back to UPS only to be quoted over $80 this time. Both times the workers just starred at me and offered no other suggestions. Just that it's the size of the box and where it's going, nothing they could do. Fast forward to meeting my lucky star Naomi. After receiving the same over $80 quote, she asked about the contents of my box. She then proceeded to measure my contents and offered a whole new suggestion and box size. Naomi going the extra mile and beyond, allowed me to cut my shipping cost to half. Just by knowing the contents and that it could fit in a 10x10x20. When you're good at your job and concerned about your customers versus just collecting a paycheck, it makes a world of difference. Thank you Naomi for all of your help and knowledge!