The team helped me ship something internationally. They worked to find the most economical option,…read moreand I was very pleased with the service.

Dominick was great to work with. I bought a 175 lb. envelope stuffer from an online auction company…read moreand Dominick arranged pick up the next day. He then did a beautiful job palletizing the machine and his quote for the work was so cheap, I told him to tack on another 50 bucks.

Ronin handled a challenging return very professional. He has excellent customer service. It's…read morehard to find that these days. Thanks Ronin.

I went in to drop off a package (which I've done with this package previously) and the girl who had…read morelong black hair said to me, "that's not a return label." I said ok well the guy who helped me in the past said he can ship it to the address on the package. She threw down my box and said , " that's not possible!" I looked at her in disbelief! She then said , " DO YOU WANT TO PAY FOR SHIPPING because that's the only way!" I continued to tell her another guy who worked there was able to ship it just fine so I don't understand what the problem is? She continued to berate me, all the while I was standing there in disbelief! The guy who had helped me weeks before, walked out and said , what's going on?" I told him the problem, all the while she was yelling about it. I kept my cool. He simply looked at her and said, " it's ok the address is right there and we can take care of it." I looked and her and said," why in the hell did you have to be SO rude! You didn't even try to figure out a solution or care but rather just yelled at me! I REFUSE to ever go to that UPS store again and I hope any one that does go here isn't treated the way I was! I made video's of it which are going viral ! I'm a nurse and take shit all day because these people are sick! But there is NO reason to have some treat me like this at a UPS store!!!! I hope the video I made of it gets to whomever is the owner to show, you CANNOT have staff treat people this way!!!

This place is now called "Postal Hub". Super nice people here. They offer great services, and…read moreknow what they're doing. The shipping costs are on par (they're high everywhere!), and they do a good job showing you the options. Cool extras for sale around the store. This is (still) your shipping place.

Snail mail was fantastic. It was so easy to set up and get my international packages shipped. The…read moreservice was also amazingly fast. Carlos and Aniza were quick to answer my questions and very personable. Would definitely use Snail Mails service again !!

Always fast, helpful team, and easy to use self-service options. It's so nice to have a convenient…read moreplace to pack, ship, and also return online Amazon orders!

Everyone at this location is always friendly and takes the time to answer your questions.read more

Fantastic service! I had eight packages to mail, and Aubrey had me in and out of the store in…read morerecord time. They also made sure all my parcels were securely taped so they would get to their destinations in good shape. This store is my favorite place in SLC to mail packages and is WAY better than the post office.

I had issues with a return and they were so helpful, it was done quickly even though the store was…read moreobviously busy. Thanks!

They were fast and greeted me with a smile when I entered. It made it an actually pleasant…read moreexperience for an otherwise mundane errand.

Updated review: the customer service and quality has really gone down at this store has really gone…read moredownhill.

I use this UPS Store to return Amazon items and occasionally ship something out. Never have had a…read moreproblem. Unlike other UPS Stores I've been to, this location seems to always have at least two employees working, sometimes three, to keep things moving. They do have an Amazon self-serve return kiosk, so that also helps. Good location for me, so I'll keep using them. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

The store #5716 is convenient, but the two men behind the counter are clueless. 9:30am. No one else…read morein the store, I have a big heavy package and I told them it was and they said nothing. They kept talking to each other as if I wasn't there. I went out to my car to get it and struggled with it to get the door open and in on the counter. I told them again it was heavy for me, and the younger guy said "oh that's ok just set it here." Are you kidding? I'm older with a bad shoulder. This is why I like doing my returns to Amazon at kohls. They'll help me so much better. Someone needs to train these men on how to give great customer service. To everyone.

This is the worst ran company in the world. They delivered my packages to some random address. Went…read moreback the next day to try to retrieve my packages and was told that because they lost that person's packages that he would not give them back until his were found. They accepted that answer and left and it sent me a text that said we were unable to retrieve your packages we're closing your file. Are they kidding me??? Now I get the pleasure of contacting China to try and retrieve my $200.

I spent two days trying to figure out how to get a DHL package to my customer in Prague. Thank…read moregoodness I found the DHL Center in Midvale they were the first ones able to give me an answer and a solution for shipping DHL International. There are not many options for DHL in Salt Lake City and this seems to be the only one that has its act together ...look no further

They are very polite, helpful and quick at doing a fantastic job - always appreciate their service…read moreand professional attitude.

The woman at the front desk was extremely rude and unhelpful. She treated my girlfriend differently…read morebecause of her accent and made insulting comments about our intelligence to a coworker while we were standing right there. This behavior was unprofessional, disrespectful, and unacceptable. No one should be treated this way, especially for something as trivial as an accent.

We ordered 50 11x17 posters to put up for a live concert & they did an excellent & FAST job…read more We'll definitely be returning for more prints. Great pricing.

I was referred to this place for prayer cards for my mom, and Original Copy's professionalism and…read moreturnaround time was absolutely incredible. We only had a couple days until the funeral, so I needed someone local that could get the job done fast. Original Copy took my emailed file, created a lovely prototype, and finished the job in less than 24 hours. Incredible! I'm relieved, to say the least. Fast service, easy to work with. Very professional. I am so happy that we have a local business like this here in Sugar House. The printing job was beautiful, and crisp. High value for what I paid. IMO, better than other businesses around town. Five stars, thank you!! Due to the private nature of my cards, I'm not including a photo. Please just take my word for it. They do a great job.