This location is always providing me the most care and stays going above and beyond…read more I use this location to ship all of my packages as I deal a lot on eBay. They always have ample amount of staff that can quickly help to get you out as quick as possible and do so with a smile. Being open on the weekends and until 7 o'clock helps a lot when I am at work from early morning until into the evening hours. I also got my passport photo done here for $15 and I can't begin to say how much care Sergio put into the photos. He was patient, took multiple photos till I was approving and even made sure to cut them properly. I will always be back to this location when I am shipping anything.

The ladies working at this location were so helpful, patient and kind. Great customer service.read more

Whether I want to ship something, get something packaged or return an amazon order, this ups…read morelocation on Newburgh and 5 execute it phenomenal. Not just good, standard or any other "typical" word, they're FANTASTIC. Staff is kind, friendly and smiling. There's plenty of staff, something hard to come by in businesses these days. Whatever the manager or owner is doing at this specific location, keep it up (and the staff too, you all deserve the stars in the world too!). I will keep going here for my packaging or return needs and I suggest you do the same (or try it, you won't be disappointed in the service)

We get UPS drop offs and my house regularly without issue for my wifes work. Same with other…read moredelivery providers - rarely issues. However, I ordered a new iPhone through my service provider and they ship through UPS. And suddenly there is nothing but issues with these drivers. We have construction in my subdivision, so to get to my house they must take the 2nd entrance - which my house is closer to anyways. Construction has been there for over 6 months so it shouldnt be a surprise. These idiots keep going down the first entrance, and see that particular road blocked off, then leave without even trying to find the other entrance less than a mile down the road. Ive called UPS multiple times to tell them to take the correct entrance. They said they left a note for the driver. Driver does the same thing again. Delays, delays, delays. Dont have to me smart to be a UPS driver. Wont ever ship with them again if i can help it.

I only ran in to drop off an item that was already packaged and labeled with shipment, so it was a…read morequick experience. The girl behind the counter didn't seem thrilled to be there, but she wasn't rude. On the upside, I was pleasantly surprised that the door was actually unlocked at 8am (their listed opening time).

I have been using this stores location UPS my whole life and they are always the very best ! Today…read moreChelsea helped me , and I thought it was so great that you guys were open on Sunday . But Chelsea Caitlin and all of the other girls and that UPS Store all deserve a raise because they work very hard and very fast !

(This is a review of the service at the Livonia Merriman location, not necessarily incomming UPS…read moredelivery-although unless they have a really lousy driver sometimes they are pretty solid -or UPS pricing or the quality of their insurance). These guys are always great, so mellow, fast, helpful etc. the people at the front desk are always respectful and patient. For the management over there-my guy Dylan is always really cool, give the kid a bonus or raise or something, he does a really great job. But yeah, FED-Ex and USPS are always a hassle, they aren't always awful but I know at UPS it's just gonna go really fast and anything stressful I'm worried over when I come in the employees are always quick and relaxed, they deserve props.

June 1 (and previous visits) this UPS store was going to charge me $2 to print a label for a return…read moreto Amazon. I chose NOT to use that "service". This place nickels & dimes people & over charges for their "service" the term the owner used. I went to another UPS, they charged 48 cents!! My advise do not go to the UPS at 5 Mile & Newburg in Livonia. Gouger. Unfriendly. Arrogant.

Phenomenal service, walked in last minute l and got perfect service…read more A man helped me out, props to him, keep up the good energy man.

terrible service, no help. Very bad attitude. tried getting help with package, just told me to…read morecall. store cannot help. WTF phone just goes to robot.

Sunset International Shipping are very professional and reliable folks. I had my international move…read morefrom the US and they were the ones who delivered my household stuffs at my home overseas. I was impressed with their on time and 100% quality services. The communication end to end was simply great and up to the mark. All instructions for custom clearance, paper work, plus delivery were clear, detailed and helpful. There delivery boys were expert. They were two and did all my work in just 4 hours. Shown all my stuffs, assembly some of my IKEA furniture with the highest quality. Overall highly recommend Sunset International Shipping folks for any domestic and international move. Thanks for the smooth move guys!

They were very helpful with an over seas project that needed to be taken care of. The pricing for…read moresuch a big task was very reasonable. They were very competitive against other companies as far as offering various budgeting routes. Shipping by sea worked out well and I loved the full service option making it so you don't have to lift a finger. Thank you!

I went today to do Amazon drop off, don't have a clue what the other reviewer was taking about…read more. Kohl's is the only drop off original packing not required! UPS does not package for you. The ladies in store were nice, polite and friendly. I figure you get what you give! Five stars.. on customer service during my visit, which was a bit busy at 12 noon.

Worst choice for amazon returns! Choose the khols option..amazon setting up their returns at a…read morebusiness whos JOB is selling boxes just results in crap products costing you more money! Not to mention ups stores are now run like 7-11's

Bonni was the best!!! so incredibly helpful and so kind! Was willing to help us with anything and…read moreexplained everything so poorly. Best experience I've ever had at a FedEx store hands-down give this woman a raise she deserves it.

Poor customer service. Ask questions and the sales person act as if i was bothering him.read more

THE BEST SERVICE EVER!! Mr. Solomon is one of a kind!!!…read moreGoes above & beyond expectations ...His work is excellent!!

DO NOT GO ANYWHERE ELSE! Kevin at Fabulous went above and beyond to help our family with my…read morefather's obituary. He was professional, helpful, compassionate, fast and his prices are THE BEST. He offered great counsel on a suitable layout that fit our vision. We called several other printers and were met with poor attitudes and/or extremely high rates for our needs at a time when families do not need added stress. His work was beautiful and we couldn't have been more pleased with the overall experience.