Came here for Fedex. The store smells strongly like stale cigar/cigarette smoke. Owner would not…read moregive me a fedex shipping receipt, which seemed weird.

Don't schlep your suitcase all over NYC! Pick it up at a FED EX office in the city near your hotel…read more To mail a large heavy suitcase cost me $50 (same as the airport fee) to send it from the COPYPLUS store to NYC. Don @ COPYPLUS is super nice and honest. I mailed my stuff back home and it was an EASY pick up.

I needed something notarized. I called in advance and was notified a notary would be available…read moreuntil 6:30 pm that day. I arrived at 4:45 p.m. and the process was flawless. The person at the desk (Heather) was helpful and quickly notarized my document. I would recommend this location for notary services. Thanks for the good service.

This review is for the UPS store at 30628 Detroit. I get monthly packages from a vendor, that…read moreare supposed to arrive by the 15th of every month, and the dates they arrive vary. The group at the store always contacts me when it arrives, and has it set aside for me when I come in. Great service, great staff.

I needed a funeral program printed for my son's funeral. It's a sad situation but Terry helped me…read moredesign the program and had it ready for printing the next day. The program exceeded my expectations!! I didn't know FedEx Office did printing like that. I will highly recommend Terry and other staff who were all very polite and helpful!

Every time I go in the team is very friendly and helpful. The prices for shipping are better than…read moreothers. Great value for my money.

I never had an issue with returning items till today. All I had to do was show the barcode on my…read morephone and it was affixed on the package. The okder woman behind the counter with glasses today told me I had to buy boxes before they coukd be shipped and I had to print the codes for her. They need to wear name tags. New home, items that didnt work, and this is the closest to home, to return with everything, go to a different UPS that actually took care of me. Will not recommend.

This UPS store goes above and beyond in customer service EVERY time I go there. Super impressed…read morewith Pam and Hussein. Fast, efficien and extremely helpful, and knowledgeable. Good job guys!!!

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

This was the best moving experience I have ever had! And I've moved a lot!…read more James and his team were punctual, careful, and friendly. They got our move done faster than expected and each one was a pleasure to deal with Hopefully I won't be moving for a few years, but if I so, I'm going with Leader again, and requesting James and his team.

We originally booked Leaders to move furniture only. The day before our scheduled move, John, the…read moreOperations Manager, called to confirm everything for the following day. During that conversation, I asked what it would cost to add approximately 70 boxes to the move. John told me the cost would be "anywhere from $2 to $5 per box, depending on how big each box is." I told him I would discuss it with my husband and get back to him. Less than an hour later, I called back and spoke with Kevin, the General Manager, to let him know that we wanted to add the boxes. Kevin gave me a price that was above the $5-per-box range John had just quoted, with no consideration for the size of the boxes. I explained to Kevin exactly what John had told me only moments earlier. Instead of acknowledging the discrepancy or trying to find a reasonable solution, Kevin repeatedly told me that "the system doesn't quote like that," that John must have been giving me an average, or that perhaps I had misunderstood John. That was extremely frustrating. I was simply trying to resolve a pricing discrepancy between two people within the same company. Rather than taking ownership of the situation and working with me to find a reasonable solution, I felt as though the responsibility was being placed on me. At that point, I told Kevin that I was so frustrated with the sudden change in pricing and the way the situation was being handled that I wanted to cancel the entire move. Kevin did not attempt to resolve the issue or retain our business--he immediately took us off the schedule. Fortunately, we had enough flexibility with our move to take our business elsewhere. But I was genuinely surprised that a General Manager would handle a customer situation this way, particularly the day before a scheduled move. For a company with such high ratings, I expected much better customer service, communication, and transparency. My experience left me feeling that Leaders was not "leading" in those areas. I also have to question the company's "no hidden fees" claim based on this experience. From my perspective, the price changed after we had already committed to the company, and when I questioned the discrepancy, I did not feel that my concerns were taken seriously. This review is based solely on my personal experience, but I would strongly recommend getting every price and every potential additional charge in writing before committing to a move with this company.

Very fast service! Very friendly staff! Offer copy services also a lot more services than you think!read more

I seem to visit this location in waves. I was there yesterday the day before and looks like I will…read morebe again today. John has always taken care of my package drop offs and when I needed something packaged. The prices are a bit much but the same from store to store and I have even tried the nearby FedEx Kinkos and they have similar results - although I end up waiting longer there. Yesterday John took my package gave me a receipt and I was out in under 5 minutes. I will say often its just timing, as I was heading to the car three others were arriving with several packages. The service here has been good and I will continue to use this location for my UPS needs. Thank you John for the great service over the years.

The male employee that works here, with the gray pony tale, is the rudest person I've ever met at a…read moreretail store. I had something to return. The company's website sent me a label (printed by UPS) but was for USPS mail. Even though the UPS Store website says they will ship USPS, and the label had a UPS logo, this guy took one look at the package and said "that's a Post Office package" and then completely ignored me. I replied "but it's from a UPS return site, the label even has a UPS logo on it... it's FROM UPS". His reply, after looking at the logo himself, was "oh, someone just put the UPS logo on the return label. You have to go to the post office." Again, he looked away and ignored me. This was a return for Soda Stream, a PEPSI company. Somehow, I don't think Pepsi is in the business of fraudulently using UPS logos on their return labels. I was frustrated and annoyed so I just grabbed my box and left. This guy actually came outside and starts yelling at me. "Did I offend you somehow?" he shouts. "No, you didn't offend me, but I brought a package to return that I got from a UPS return label. It's got UPS logos all over the sticker. I assumed you could return it for me." "You didn't have to slam the door!" he exclaims, despite the fact that the door opens OUT (how do you slam a door OPEN?). "I didn't slam anything. What are you talking about?" I reply. "Yes you did. What, you got nothing else to say?" This is outside of the store, in the parking lot. I was starting to get nervous that this guy was going to do something violent. He doesn't seem well. "You came outside to yell at me. No, I don't have anything else to say. What's your problem?" "You slammed the door. There's no reason for that." "Whatever," I shot back. I started heading to my car because this was ridiculous and I"m not starting to be fearful for my safety. As I get to my car he yells something from the door "I think [unintelligible]...." "I don't give a sh!t what you think," I yell back and get in my car and start driving away. I glance in my mirror and see he's still at the door. This guy is a psycho and shouldn't be interacting with other humans. I don't know what his problem was but he did not like me storming out of his store for not wanting to do his job... that he lied about. Who chases a customer outside to yell at them because they got upset at your horrible customer service?! Everyone else at that store has been nice and respectful. This guy, though, made me so uncomfortable that I will never step foot in this store again. They could be giving away stacks of $100 bills for free and I would still go find another UPS store.

Today will be my 3rd visit to this store. Absolutely incredible service, especially John who…read moreshipped 2 guitars for me and is both kind and professional. knows what he's doing, great guy.

They do such excellent work here. I've utilized their walk-in service for a range of projects and…read moreI'm always pleased. The prices is reasonable and the production time is efficient. This location is easy to access with a parking lot right out front. I recommend bringing your project in on a flash drive in a number of formats in case you need to make changes. You can also upload your file in advance if it's really large. If you're working on behalf of an organization, be sure to bring your tax exempt paperwork or ask if they have it on file already. I'm sure I'll be back soon as this is a great and friendly attentive to FedEx Office and other online printing options.

We need the programs for funeral and Copy king delivered......you…read more need copies fast go 2 Copy King Great people Thks