Love, love, love this place! I don't use snail mail for much, but a few years ago I was going…read morethrough the Visa process so I could move to England. I had the paperwork, but needed the packaging & to know it'd be there ASAP as I was pregnant & had to get back there before I couldn't fly anymore. The guy the runs the place was amazingly helpful & made sure I knew how to track everything. It was reasonably priced & I felt good as a consumer supporting local business. Last year I was sending stuff to my friend in the military & had my daughter with me. She loved the place because they have something for kids to play with, fun things to buy too! She didn't want to leave! Great service!!!

Bad service rude ppl. Very poopy, like not as an insult they…read morehad feaces in the store and it was very off putting. And the employees did nothing about it.

Whaaat!!!! So this review was written at most 30 seconds after the photograph that I posted on my…read moreway in the door I had a book rental to return and believe it or not folks I have never had to do a book rental return through Amazon before I handed them my book and my labels they asked for my money and I was out of there! The entire transaction left it at most 15 seconds If you want to take this review as an endorsement of private delivery service over government delivery service you may do so This place definitely earns it's consistent five star ratings so add my amen to the list!

Professional but friendly and very helpful. Highly recommend all of their services. They have been…read morein Fenton for years and are an asset to the community.

Such a degrading experience! I was in to complete fingerprints for my new childcare center and get…read moresome quotes on bulk advertising and my new business brochures but was GREETED with such hostility that I wouldn't do business there if they were paying ME! The fingerprinting service was separate so may have been hostility intended for their business but lost my business in the process. Told me to get out and go around back for the fingerprinting, so I walked around and went in the back which brought me to the same place and then told me to get out again and move my car! I asked if there was handicapped parking in the back to Which he said no but I still have to move my car to the handicapped spot. So this guy literally had me go take the ONLY handicapped spot when there was not a single other car in the whole parking lot just to be difficult. I'd say whatever makes his day but he was just a miserable human being. Needless to say, I did not get pricing from him for my printing needs.

The Flint UPS store is NOT in the holiday spirit this year! There were four of us customers that…read moreall drove there through busy traffic this afternoon to get our packages dropped off before they closed at 4;30pm and got there at 4:26pm and the woman working had already locked the doors early and refused to let us in. She even told us she would NOT let us in and that "they are closed", again it was only 4:26pm. We've all been in her shoes and want to go home after a long day but customer service is important and it's unacceptable to lock the doors early and refuse to service the public!

First of all, I have used this location SEVERAL times, all but one time package was delivered…read morebefore promised. I shipped a box from this location on 7/31 expected delivery on 8/1. I looked up tracking number it stated that it has been initiated however hasn't been scanned. So I waiting until Monday (8/3) and still the same thing. So Tuesday the 4th I started calling the store (as I work a hour away from this location and not available to go there while their opened) between Tuesday and Wednesday I called 17 times with leaving a message 3 of those times, requesting a call back on Thursday I've yet to receive a call back. So when I went in Curtis "The Manager" is rude, wasn't helpful and doesn't care about any customer except who is walking thru the door to raise his revenue and refuses to give his superiors number out. I have spent money to ship my package which is school uniforms to get them exchanged before school starts now I'm sitting here with no uniforms and past the exchange date. I will NEVER SHIP from this location again! I went back in 2 weeks later, inquired with Curtis. He said he just heard back from corporate because their system was down. If there's any issues he would contact me. On 9/3 I called the store of course no answer then I called corporate again and I filed the claim because it STILL wasn't done. Don't TRUST ANYTHING Curtis says.

I called the Swift Shop about passport photos for my wife and 4-month old. I could tell right away…read morethat the owner really cared about getting it right, so we went with them. I'm so glad we did! The photos are perfect! When my wife went in to take the photos, she saw the most beautiful balloon arrangement she'd ever seen. She mentioned it to me when she got back home. I made a mental note to go back to get it for her first Mother's Day. You can see the results in the photos. They're a true show stopper! In fact, a stranger stopped me in the parking lot to take photos. My wife teared up a bit when I gave them to her. If you're looking for a special gift for any occasion, I can't recommend their balloon arrangements enough! PS: the owner is so nice and so thoughtful! You can trust her to get it right, no matter what she's handling for you.

From the owner: Locally owned and operated. Swift Ship - Your Trusted Shipping, Mail, and Notary Solution!…read moreWorried about package theft? Swift Ship offers secure mail and package receiving, along with convenient shipping through all major carriers. We also provide notary services and flexible mailbox rental options to suit your needs. Count on us for reliable, community-focused service that keeps your mail and packages safe and accessible—all in one place. Visit us for peace of mind!

Today was the worst customer service in the Clio store #6233. The lady (Kaylee) was short with me…read moreon every answer like i was an inconvenience. She said if I did want to pay the dollar for them to print I could take my package back home and come back. I explained I have never had to do this and was confused at why now is it making me pay. When I asked for a moment to see if I could find what Amazon wasn't providing me, she seemed to get frustrated at me and walked away, but not until after trying to get me to cancel my return and do something else, but that wasn't what I was trying to do. Either way, once I realized I couldn't get the bar code to pull up, I asked for the Info to send it to to be printed. Again, short but pointed to the email Address. While I was sending the info to the store to print, I used the time to explain at my frustrations with Amazon bkz if I knew this before coming in I wouldn't have needed time to verify I couldn't get it. I also told her that I was also frustrated at how she choose to be short with me and force me into options without trying to understand what I actually wanted. The moment I did that she told me she wouldn't help me. So bkz I calmly expressed my dissatisfaction with the service I now could no get help. I never raised my voice and never spoke mean. I said that is fine I will get in line for the other lady. She told me the other lady wont be helping me either. I called customers service to put in a complaint. While in store, on HOLD, I told my daughter I wasn't leaving until cust service helped me and Libdsey said that is fine stay all day. Once customers service put in the complaint in both Kaylee and Lindsey, I asked if I should stay in store and was told to wait in the store for a call back within 59 mins to get serviced. Lindsey then asked me to move my package so I am not in the way. I said the package is heavy and she could move it if she would like to. She said I was telling her what to do, which is not how it happened at all. I didn't raise my voice or have an attitude about it. Now she told me to leave, but Cust Service told me to stay and wait for the supervisor call back and called the cops on me. Kaylee inform me she was the only manager and they both said they would never give me their bosses info for a local complaint to be put in and said she didn't care bkz vust servicey has no say on how they behave. I even tried to explain that they felt I was rude and I felt kayee and now both were rude, so it is a miss understanding. They just got louder. I could no longer talk unless I wanted to get into a shouting match, so instead I choose not to compete. I called customers service back to ask for what I should I do as I was told to stay but they called the cops and lied to the cops about what was happening. Reminder that most the time there were no customers and when there were we didn't speak to each other so they could service them. He asked to speak to one of them, they refused. I started crying bkz of how horrible this was feeling and they made fun of me for it. He asked me to put him on speaker phone, I did. He gave me a case# and told me to give that if they need a recording about how I was being treated. He told me to stay and escalated me to a supervisor and told me to stay in the store until I am called back (max 30 min), but not to speak to them. Result they lied and backed each other up and refused me a way to actually hold them responsible for their behavior and lying about how this all happened. I have NEVER had this problem with the tall guy that works there or the guy that works there. However, since there is no way to know who your going to get, I suggest staying clear of this store. That was the worst feeling ever to calmly voice your dissatisfaction and have all this happen. I suggest the Frankenmuth office, they were fabulous. Everything was explained, so I understood why Amazon was not normal for me on this return. That was the world of difference... I wasn't an inconvenience to this employee like I was to the Clio employee.

Always got great service and help with UPS in Clio. Thank…read moreyou people working there. Fast and friendly

Our mailboxes needed to be replaced . We contacted someone else to come out and give us a…read morereplacement estimate. He came out and gave the estimate but said he would have to wait until the weather broke for the ground to thaw... that was in March! We tried contacting him again with no luck. We decided to search for another company. We found Bob Horn from mailboxesbybob.com. He contacted us quick, asks us to send pics of the mailbox and replied promptly after receiving them. He not only replied quick, he came out two days later(today) and replaced the mailbox. The work was so nice. I rarely write reviews but I felt the need to do so because of the professionalism, price and demeanor. Bob was busy with other contracts but came out immediately to replace the boxes. He was very polite and reasonably priced. I will recommend him to anyone who needs to replace their mailbox.

Had two Amazon returns to bring and I was in and out…read more There were two ladies who were inside working but no customers. I was greeted when I approached the desk. I sat the biggest box down and she scanned my code. She then asked about the other return and she scanned for that one as well. She gave me my receipt and I was out the door. Very easy drop off. Will try this location again.

I came to return my internet router and they had it taken care of in only a few minutes. Service…read morewas friendly and professional. All of the employees were great.

Whether I want to ship something, get something packaged or return an amazon order, this ups…read morelocation on Newburgh and 5 execute it phenomenal. Not just good, standard or any other "typical" word, they're FANTASTIC. Staff is kind, friendly and smiling. There's plenty of staff, something hard to come by in businesses these days. Whatever the manager or owner is doing at this specific location, keep it up (and the staff too, you all deserve the stars in the world too!). I will keep going here for my packaging or return needs and I suggest you do the same (or try it, you won't be disappointed in the service)

We get UPS drop offs and my house regularly without issue for my wifes work. Same with other…read moredelivery providers - rarely issues. However, I ordered a new iPhone through my service provider and they ship through UPS. And suddenly there is nothing but issues with these drivers. We have construction in my subdivision, so to get to my house they must take the 2nd entrance - which my house is closer to anyways. Construction has been there for over 6 months so it shouldnt be a surprise. These idiots keep going down the first entrance, and see that particular road blocked off, then leave without even trying to find the other entrance less than a mile down the road. Ive called UPS multiple times to tell them to take the correct entrance. They said they left a note for the driver. Driver does the same thing again. Delays, delays, delays. Dont have to me smart to be a UPS driver. Wont ever ship with them again if i can help it.