Came in for an Amazon return, store was very clean and organized. Staff were nice. There's was a…read moreline but went rather quickly.

I've been getting my mail and packed from this location for years. Love the location & the staff. I…read moremust admit I didn't know there was a new owner. Most of the staff know my name. I really liked Jason, the previous owner I guess. I'm signing up for another year!

I visited this location to inquire about their post-office box rentals. This location is filthy!…read moreThe entry door is disgusting, the rugs are dirty and the prices for their box rentals are super expensive. What a disappointment!

This place is always a disaster with Amazon returns. Understaffed, the few employees there are…read moreoverwhelmed. I haven't seen the franchise owner in there in years. I don't think he cares about the s show he's running.

Terrible customer service! The guy charged me for taping up two boxes . They were blinds and were…read moreto be returned to Amazon! Never going back to them again! I will drive out of my way to a different UPS store!

Two of my five items got delayed by a very long time / lost in mail. I asked for a discount they…read moresaid no. Reply to their comment: nearly 1/5th of the items shipped out are way late or stuck doesn't matter who eventually ships. Same happens with UPS only items

Do not use this store under any circumstances. Extremely rude and unprofessional customer service…read more I needed to send a FedEx envelope to Switzerland. I wasn't greeted when I entered the store and was not treated with respect the entire time. During the process, I was not offered different shipping options and was not asked any questions about the type of business this envelope was going to. They didn't even ask if the envelope was going to a private or commercial business. I was handed a label with errors in the name of the town and the country. The envelope was actually labeled to go to Swaziland (South Africa) and not Switzerland. When I asked to change the destination, the lady behind the counter became extremely aggressive and rude, stating that 'that's what was coming from the system.' When I told her that I was not going to pay more than $100 for a shipment to the wrong country, she started complaining and reminded me that 'she knows how to do her job.' The error was eventually fixed, and the envelope was relabeled, but she didn't even tell me the expected delivery date. I did not get an itemized receipt either, and since this was a transaction made for business using my business card, I had to take extra steps with my employer because of the way she handled the entire shipping. She aggressively threw my envelope in a pile and didn't even say a word to me until I left. I will never come back. In fact, I had to call FedEx to fix some of the mess she made. Despite always having positive experiences with FedEx, this was extremely bad. I felt I was not valued and was not treated with the respect that is due to a paying consumer. I understand that everyone has bad days, but this was outrageous.

All the people I interacted with at this location were incredibly nice, helpful, and thoughtful. I…read morehad to ship several large items and they were packaged with great care. Special shoutout to Vicki and Amanda for all your assistance. The owner (Dave) is fortunate to have you on the team!

Always kind, clean and speedy. This is my go to for returns, printing and notary especially if I'm…read moreshort in time. In a world where shipping is mandatory for online shopping the UPS store is killing the game! Thank you for always being there when I need you UPS :) You can trust me, I'm not wrong ;D

Terrible customer service. Wouldn't even let me voice my concern about their notary service hours…read more No where does it state they only start notary services at 10. I waited 20 minutes before they opened to rudely be told it's a generic website.

I stopped by to try this UPS store this morning because it is near my home and I have a package to…read moresend. I showed up at 8 AM. They don't open until 830! honestly, who the hell needs a UPS store that doesn't open until 8:30 AM in the morning? The idea of UPS is convenience and this store is only open during working hours when you can't get over there. There are two other UPS stores nearby that both open at 8 AM. I highly encourage you to use those instead.