That they are charging a dollar to seal a package is absurd. The attitude in this store is just awful. They shouldn't be working with the public. Avoid these people at all costs. read more

Really good service people were nice and good at communicating, would like them to deliver again

Swindler's Paradise. This review is to share how awful the owner of this place, Mike Jardin is; and how abysmal is the service that he provides. Today, I went in for service, for which I called ahead of time to inquire about availability, and the cost. The service gets done in a haphazard way and the bill does not match the quote he provided on phone. Upon asking for clarification, he blows up like a volcano. Some of the statements made by him were: * "I made these photocopies for you instead of asking you to make them yourself, on the machine so I should be charging you more" (Despite the fact that I asked him if I can make copies myself) * "Is $2 too much for you to pay?" * This one takes the cake: While I'm standing there trying to understand why there is a difference in the bill, he snatches the documents from my hand and tells me to get out of his store and find another place to get my documents copied. I was in the verge of tears. The last time I checked this country is not North Korea, but the United States of America; and his name is not Kim Jong Un, but Mike Jardin. I was like for real dude? I spent last 20 minutes calling you and, in your store, and now you're basically telling me to leave empty handed. If you were not capable of providing a service at the terms you mentioned on a phone call, you should tell me earlier. This is not the first time he has acted like a thug. In 2020 I had a shipment that needed to be shipped along with a return label. Both outbound and inbound shipping fees were paid, and the shipping labels were printed. Then I felt it was better if I use a waterproof envelope for shipping, so I asked him to hand me the labels, so that I can ship the documents once I acquire a waterproof envelope. Mike Jardin outrightly refused to hand them over, stating that because the labels were printed at his store, the shipment must leave from his store. Which makes absolutely no sense to me. In hindsight, there was more than 90% chance that the shipment was going to leave from his store. But there was no need for him to hold my fully paid shipping labels hostage. I reported him to UPS, but UPS expressed inability to intervene because he is considered an independent franchisee owner, not a UPS employee. Not sure how UPS vets the people they lend franchisee to. read more

Very rude people, I've been in this store several times to return Amazon products.. drop off location. I don't know what it is, but the same 3 older guys who work there seem to dislike their jobs. Al they do is complain about something so small, today it was you need to remove the original shipping label.. I said no, you can place the sticker over the new one.. he told me it was amazons rules which may be.. but I'm sure placing the new label over the original is not a big deal.. and it was just a lot of bickering, smart remarks from this guy. Unfortunately I do not have his name, but just letting all Know, their customer service is horrible in the since their attitude. Not sure if that's normal For UPS but I guess it is. read more

The owner "Mike" refuses to wear clean masks. He refuses to cover his nose, and on days like today, he chose to wear it UNDER his chin. I personally, bought him a black XL facemask to cover himself. When finally asked why, he said he likes it like that. Sure makes you wonder if he's EVER sanitized his door handles? Counters? Disgusting. read more

I'm giving 1 star because there are no zero stars. Mike and Charlie is like a really bad radio show- their service level is so bad that it is comical. they are just so bad. they are stuck in the day when service did not matter. stay away if you can. unless you want to get very frustrated. read more

Fast friendly service. They work hard as it seems to be a busy store, but focus on my needs without rushing me.​

Fast and friendly service. My favorite is browsing the card selection while I'm waiting in line.