What could you do to improve?? Try EVERYTHING!! They are slow, rude, charge extra for everything. I…read morehad a hard time getting my QR code to come up. They were closing so I went out to my car to figure out the problem. 1 minute later I tried to go back in since I immediately found the problem and they wouldn't let me in. Told me the registers were closed. From the looks of their ratings they need to work on their customer service skills. The Cumming location is so much nicer!! I wish I could leave a negative 1

If only I could give no stars!! This store loses and/or…read moresteals packages on a repeated basis. I recommend using PakMail, FEDEX, USPS or any other shipping service. This location needs to be investigated for poor management and lack of trust with packages by the higher-level management of UPS. They are not a branch I would want representing my company of any kind.

I came in here to get help packing up a laptop that I was submitting to my employer. My employer…read morepaid for the UPS box + shipping label, so all I had to do was pack it up + drop it off at the location, but I wanted their help to make sure it was packaged securely so that the laptop wouldn't get damaged. The woman at the counter used 1 strip of tape to seal the box, and I asked her if she could add some more tape just to be safe. She said it was my job to do that, that their job is just to mail it.... I'm sorry, I thought I was at a mail center and not Walmart.

The people here are rude, haughty, arrogant and standoffish. It has been a repeated experience with…read moremultiple employees and I can see here that I'm not alone. We are trusting them with our finances and items and it does not elicit trust to behave in this immature way especially when I just got hung up on when I called back to ask about some thing that wasn't showing up in my return status on Amazon. I have worked in customer service throughout my life and never had a boss that would condone such behavior. You have to wonder who is in charge and setting this tone.

****Take the 1 star reviews as warning!! Worse UPS store I've ever been to. Indian family took…read moreover ownership and manager is cheap and petty. I went in to ship package, paid over $100 to ship package to Florida, thought it was outrageous but paid and left only to be called back at home and told that they were gonna hold my package unless I came back and paid for "additional packaging" because new employee didn't charge me right. Manager was so petty, horrible business IMO

Beware of this UPS store! They are trying to nickel and dime their customers. They wanted to charge…read moreme to tape up a box. All UPS stores are paid by UPS corporate and Amazon to send and receive their packages. No one should be charged to tape up a box.

Always have GREAT and quick service at The Shipping Depot on Thompson Bridge Road in Gainesville,…read moreGA!

This place over charges for postal stamps!! A roll of stamps normally costs $78 at the post office…read more I was there dropping of a package so I thought I would save myself a trip and pick up my stamps and was charges $92!

Trump sign in the window!?!? Wow!!! LOVE THIS PLACE!!! Keep up the great work…read more Cheers! RS

There is no better shipping business in America! The staff and management foster an ultra…read moreprofessional atmosphere. They greet us very warmly when I come in person or call them with a shipping question. They have made our mailbox service experience, down right pleasant. Myself or my employees have never received a no! These guys know their business. Without their expertise, my business would have never made our deadlines across several states. Our company has tried countless shippers but will only do business with one from now on, Pak Mail of Dawsonville- Georgia!!

do not order anything for delivery from officemax or office depot. it goes into processing…read moreimmediately and you can't cancel it. so now my money for a desperately needed office chair is tied up in this order that i can't cancel. their customer service says that i can return it or refuse the shipment. i have severe mobility issues and work remotely and it didn't indicate it wouldn't be until may 27th that i would get the chair. that's 2 weeks from now ... not to mention i need assistance to return that large box. they need to allow time for a cancellation if you find out the delivery time is too far out. last time i order from them. rip off.l beware. beware. do not order from them.

Curbside pick up was fantastic and SUPER quick. Placed an online print order and in 30 mins it was…read moreready for pick up. The curbside option is convenient and was well executed. As soon as you arrive you confirm you're ready for pick up. Not even a minute later an associate arrived with my purchase. Overall very pleased with my experience and would recommend for anyone needing curbside in a timely manner. Pro tip- they charge $0.32 for 1 single (black ink only) copy, so not your go to spot if you need a large file printed.

The Ship Station in Gainesville Ga is more than just a shipping service. It's an all-in-one moving…read more/ mailbox / printing and gifts store that always smells amazing! #nolies I recently relocated from Las Vegas to Georgia and required a mailbox with a street address. After extensive research along with a few phone calls, I found The Ship Station on John W Morrow Jr Pkwy to have the MOST reasonable prices for monthly rentals. You can't "rent by month" but in 3 month or longer increments. I called and was taken care of like a pro. Yvonne and her husband are beyond friendly, they make you feel like family. Yvonne reminded me of another awesome female business owner... Me. She was extremely helpful and made the process very easy. Once we came in (a few weeks later) she immediately welcomed us and was just as beautiful as I imagined. Her personality shines, and so does her attention to detail. The facility was FAR more than expected. I mean... if I had unlimited money to spend on "wants" I would buy so much stuff for myself or friends/family. I would probably spend way too much there and not regret it. The entire staff is friendly and helpful, but Yvonne is a dream. I love coming in for my weekly city visit to pick up my mail and chat it up with Yvonne. TRIGGER ALERT: Not only can you rent a U-Haul trailer, but you can pick up a Christian shirt or a Trump cup. For those who hate 45, you won't notice those things as the store is filled with something for everyone. I'm very MAGA and I appreciate seeing my Cheeto man on items I can purchase for gifts. So yeah - go ahead and get mad, I miss my low gas prices, rent, and food prices as well as a president who can read a teleprompter or walk up stairs. "more than half the women in my administration are women" - Biden *Shrug The Ship Station also has (I can't remember the name) cool interchangeable jewelry buttons. Hard to describe but I took a picture. I want them all like Pokemon. I'll have to extend my mailbox rental due to... I didn't know my new place in the mountains has no mail delivery. Real talk, I don't mind being a long term customer and driving 45 minutes to get my mail from The Ship Station. I have a key and can grab my mail after hours, but I'd rather come in and be an in person patron of a pleasant smile, warm conversation, and good memories evoking positive store ambiance scents with my mail. I highly recommend The Ship Station on John W Morrow Jr Pkwy! 5 stars ALL THE WAY! REASONS TO VISIT: 1. Great prices 2. Amazing service 3. Ample parking 4. After hours mail pick up 5. Street name mailbox / not a P.O. box 6. Gifts galore 7. Shirt printing 8. U-Haul trailer rental 9. I know I'm missing something because they really do it all here

From the owner: All Major Carriers available FEDEX, Express and Ground, DHL,…read moreUPS and USPS, U-Haul renting services Printing, Faxing, Copy, Notary, Mailboxes and shipping. Giftbox Store, from candles , diffusers, kitchen towels, t-shirts etc. Engraving Greeting Cards, Fashion, Accessories. Baby, Wedding, Gourmet, Collegiate, Wine Accessories and heat press items ready to personalized your gift

I really appreciate this place and their wonderful team…read more Mike Nickerson saves the day, like a super hero. I wouldn't have made my deadline without him and Applied Images. He was able to create a banner, sign and finish out my logo when I was in time sensitive situation. Literally, I had two other graphic designers over the past year and a half attempt to make my logo design but they were unsuccessful. Mike got my vision for my logo right, plus the banner and sign produced in less time than I knew was possible. Thank you Applied Images, I appreciate your business being a physical location I could walk in. They even offered to help me put my sign in my vehicle. Great customer service!

From the owner: Our family-owned company has been Printing for businesses, professionals, non-profits and…read moreindividuals since 1948. Labels, Booklets, and Manuals are specialties. We laminate and offer many binding and padding solutions. Sign making, including channel letters and digital LED signs and our custom Durapplied signs are unique offerings. See us for Tradeshow graphics and displays. We do T-shirts and promotional / recognition items too!