Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

I AM ABSOLUTELY LIVID RIGHT NOW!!! On Wednesday, July 1st,…read more2026 around 12pm, my wife went in there, which she's done frequently, to return two Amazon packages. She provided the emailed QR code sent by Amazon and the young, blonde girl was unable to scan the codes. She blamed my wife saying my wife took a picture of the QR code from our home computer as she claimed it was blurry. My wife said the girl was beyond rude, condescending and demanded that my wife download some QR code app to use going forward. She then put the packages back into my wife's hands and dismissed her. My wife is a senior citizen and rarely drives. Usually she's given a ride. She was humiliated in front of a packed store as the girl had no tact, professionalism or volume control. In fact they equaled her level of customer service!!! There is evidently NO customer service there based on the evidence of little to none existing example!!!!! I've read the other reviews and it's absolutely PATHETIC that the ownership and management don't realize, OR CARE, enough to truly provide good if at the least decent service there! They should be ashamed!! These people ride on the "only game in town" principle, based on the businesses proximity to other options, thinking their business will always bring in customers in our small town. WRONG! We will never go back, and everyone we know we will warn and discourage doing business there!!! If you are reading this, DO NOT USE THIS BUSINESS if you can help it!!! MANAGEMENT- Don't waste your time writing an apology/justification email in response to my review!! You should have put the same time into PROVIDING PROPER TRAINING AND PROPER CUSTOMER SERVICE!!!! It much easier to be kind during business than it is to pen soft words to kiss my @ss. I would have not given one star if I could have!!!

Talk about poor customer service! I was trying to ship a box and the guy at the counter gave me…read moresuch a hard time because I was reusing a box. He was very rude and said, "I was trying to circumvent the law by using this particular box." He kept insisting I purchase a new box. His co worker stepped in and said I could use said box. This guy was obviously having a bad day and wanted to be a pain in everyone else's.

This is a perfect no-hassle establishment. Staff is attentive to your needs and ensures your mail &…read morepackage deliveries are kept safe. They take your calls & wrestle alligators on your behalf when there is a s*** storm brewing...What else do you need from your mailbox service!?! They are there for you!

Yes, it's definitely Mailboxes & more with such welcoming service. The Husband & Wife team oozes…read moreout pleasantries while assisting their steady flow of customers. They took over the business three years ago. Aside from copying & shipping you can get fingerprinted, order silk floral arrangements, pick out a greeting card & snack on the abundance of beverages, bottled Starbucks drinks, candy, chips, cookies, etc. If you're feeling lucky, purchase a lottery ticket or two. There isn't self-faxing & printing, yet you can email your documents for them to print out for you. For shipping, bring your own packing tape or you'll be charged a user fee...better than having to buy tape as you do at USPS. You can drop off packages for UPS, FedEx, DHL, USPS & Amazon - for the latter, they do not have the Return Code Scanner. There's a mini workstation, pay as you use. My tasks of printing, faxing, shipping & a couple of treats came under $12. The neighborhood's friendly one-stop shop for all your mailing & then some needs.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

Woohoo! I am first to review!…read more I set up an account with Andrew, the store owner, as I aneed a place to ship my stuff from LA to Bethesda. I didn't want to set up a po box as the walk was too far to my apt from the post office (imagine lugging big boxes in 90 degree heat and humidity). Turns out this place is two blocks away, and I have far better communication with Andrew than dealing with the post office. Case in point-he usually calls to let me know when I have a package and is willing to stay a little after store closing to let me swing by. This place is closed on weekends, but Andrew was even willing to come by early on a Saturday morning to open up shop just so I could pick up my new macbook.. A great and secure place near the battery lane apts to ship stuff to.

I've had a box here since 2010. Jennifer, the owner, has always been very professional and…read morecourteous. As a long-time customer, I appreciate being able to have my packages delivered there and know they're safe and secure rather than worrying about porch bandits. I noticed a lot of the negative reviews tend to be one-time customers. Of course, any time you ship a package and have it misplaced it's an incredibly frustrating experience. But mail and more is not responsible for the item's actual transport. JennifeEmily, Diane, and Bob always have a welcoming smile and warm greeting. Jennifer and her staff are a pleasure to work with. Update: I ordered some books from Amazon that I needed in time to attend a book festival in another state. Amazon shipping notifications had the books arriving Tuesday. When I checked on delivery, the USPS had shipped the books all over the place. From the Amazon facility at Ashland to Stafford to Locust Grove and then back down to Richmond. I'd gone in earlier on Wednesday to check when USPS might be delivering mail, and Jennifer said it varied by day. I told her I was waiting for some books I needed for the trip and if they didn't arrive, we'd just need to re-buy them so we had them for signature and return the ones ordered from Amazon once they arrived. Shortly before closing time Jennifer contacted me to tell me the package had arrived, so we were able to get them. Thanks!

Wonderful business. Very helpful and courteous. Great staff. Only place I ship from. Highly…read morerecommend.