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    The UPS Store

    3.4 (44 reviews)
    Open 8:00 am - 6:30 pm
    Updated a few days ago

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    7 years ago

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    9 years ago

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    Local

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    13 years ago

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    14 years ago

    Dottie was incredibly helpful in helping me ship a package and then fixing a billing change! I really appreciate the help! thanks!

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    The are always so kind and helpful!

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    United States Postal Service

    United States Postal Service

    (84 reviews)

    The only reason I'm giving it a two star, is because I've had a previous experience here that was…read moredecent. I came in to mail off a small package. It was already in a prepaid envelope. This one post office worker(He was the slightly older Asian guy) was the most unprofessional and rudest person I've met in a long time. I literally just want to know where I can drop off the packages. Instead of showing me, you continuously asked if I was sure the postage was enough. It's not even my package. I told him to not worry about it, and I'm sure the post it was enough, as a company sent me a prepaid envelope. But he refused to just show me where the drop off location was. He continuously harassed me to let him check the postage. And when I told him "no it's OK, I'm sure it's enough." He goes "if it's not enough it will just be returned to you. If you don't want it, do you want me to throw away in the trash?" Then he went to the trashcan and opened it and looked at me as if he was waiting for me to walk over and throw the packages away into the waste container. Like seriously? After he repeatedly said those extremely unprofessional things (mind you, in a belittling and snarky manner) I went with him to get the postage value check. Just because I wanted to finish my business and get out of there. And stop talking to this obnoxious and unbelievable man. And lo and behold, the postage stamp was more than enough. All I needed, the entire time, was to be pointed in the direction of the drop off ("exit the shop, to the right"). (Yes, I know, I was being blind because i had walked right by it). I had almost considered just walking away in his mid sentence and look for the drop off place by myself, but no, that would be rude.

    We recently placed a mail hold while we were out of town for two weeks. We did this online, with…read moreconfirmation that all of our mail would be delivered on April 24. On April 24, we received 3-4 pieces of mail. Knowing this could not be possible for the duration we were gone, I attempted to contact this post office on April 25, to see where our mail was. Per my cell phone log, I called the post office between 10 AM and 2 PM TWELVE times and every time the phone rang until it went to voice mail. Not one employee picked up the phone in 4 hours. The held mail was delivered on April 25, only a day later than the requested date, but what is so hard about getting it right? This is not the first time this has happened to us. Not to mention other poor service from this post office (full mail bins, mail returned as "undeliverable," non-working kiosks, etc.). And not one person could pick up the phone? I hope the ringing drove the employees crazy. Typical government entity. Any entity w/little to no competition is a recipe for poor service because they don't have to improve. And the employees act like they don't care. But keep raising those postage prices! I've been using UPS for sending packages as I want to give the post office as little business as possible. Do yourself a favor and avoid this post office if you can.

    The UPS Store

    The UPS Store

    (35 reviews)

    Sean, who works at the UPS store is amazing, he helped me out so much with what I need to be helped…read morewith. He was so amazing and so thoughtful, not to mention he knew his way around the store, and was beyond friendly when I came into the store. He was so helpful and he is a prime example of an excellent employee. He makes this UPS store great, he made it vibrant, enjoyable, even in the little time I was in there. We need more people like Sean working everywhere, I hope he gets his praise and raise in his future endeavors.

    I'm conflicted on this one! This place could be a 4 star rating for the most part…read more We've had an account here for over a year and some days there's an amazing girl who's friendly and helpful. Sometimes one of the owners helps you and, even with a bit of a language and culture barrier, they seem happy to have you there. But they have one particular guy, who is there most of the time and he looks mad, unhappy to be there, he's often rude and simply unfriendly. Now if this was a free service, fine. But this is a rather expensive service to have, so you expect to be treated well, like you're appreciated. And I'm never one to call for someone to be removed from a position, but at least deal with the attitude, as it constantly makes me consider driving to a farther location just to feel better about where I do business. Hopeful that things will change and have suggested it in the past, but after 14 months, sadly I'm afraid we're stuck with what we've got. The service they provide is good and consistent, just the customer interaction is not always great.

    US Post Office

    US Post Office

    (62 reviews)

    The staff is great, the long line is tedious, and the shipment processing? Not so much…read more The address i provided was 100% valid, other carriers delivered to my address with zero problems. Except this USPS location, the driver couldn't recognize my address so he decided to hold onto it. Since he's "new" to the apartment complex, google map/ Apple map weren't born yesterday. Never seen this item redelivered again, it was just kept on "delay" for 10 days now.

    paid and shipped my package with the proper address however mysteriously my package didn't get…read moredelivered and got alll the way to colorado from texas to be "returned to sender". this was an outfit for a wedding that I was attending, which forced me to buy a new outfit and new shoes because the incompetency of the mail carrier. I went to my local post office, which I shipped it from and they told me that there was nothing that I could do except for it to go back to Colorado and discuss it with the location that made the mistake . I left my local post office and called the Greenwood village location to speak to a lady who confirmed the mail carrier made a mistake as the normal carrier was on vacation at the time of the incident and was unsure what transpired. The notes on the package stated that the person the package was mailed to no longer live at that residence and there was no forwarding address. However, my in-laws have lived there for over 30 years and still live there today. I was directed to go online and file a claim, and that it would get forwarded to one of the offices in the area for review less than 24 hours later claim denied no refund even though they have acknowledged their carrier made a mistake. All I'm requesting is the refund for the $19 in shipping that I've paid although it caused a large inconvenience and I had to spend money on Shoes and address for the wedding.

    The UPS Store - shipping_centers - Updated May 2026

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