I needed a document notarized for a bank transfer. I discovered today that there is a tight…read moredeadline on the process, so I was under some pressure to find a notary -- particularly since I'm relatively new to Pittsburgh. I called nearly a dozen notaries in the South Hills -- and while many of them were likely just fine, none of them answered their phone! I called Back Office Plus, got a live human on the phone who was very personable, and verified that I could get the document notarized today by 7 pm -- despite not even calling until just after 5 pm. The process was easy peasy, reasonably priced, and done with super friendly service. We were also impressed by the sheer range of services offered, so I'm sure we'll be back soon.

One stop shop. He was able to notarize and guarantee overnight shipping. Very helpful and efficient.read more

hello, I just went to my mailbox and had 4 env that were…read moreclearly not my address nor my name. maybe someone sorting or DELIVERING should pay attention?? it's not the first time. thank goodness that I knew the person on the two pieces of mail and delivered it to them after texting them. Am I a postal worker now?? better yet? who got MY mail?? ugh

They never update tracking on my eBay envelopes, literally the worst usps around. Lazy employees.read more

Very helpful and friendly staff! Highly recommended. I've been shipping large packages lately and…read morewas worried. The staff are extremely helpful and kind. It's much appreciated

This is the second time I used this location to ship packages both locally and to another state…read more Both times I spoke with staff there about selecting the fastest option for the packages to be delivered and paid a little extra for that. Unfortunately the delivery for the out of state package was not delivered on time and the 2nd package I am waiting on updates. But it looks like there is a hold up and it won't be delivered on time. Staff are very nice and helpful at this location. However, there are no guarantees it seems that your packages will be delivered on time and there is some shipment exceptions that happen. Not sure if this occurs at many fed ex locations or just this one.

Best packing job I've ever seen. I regularly buy framed pictures. This UPS store put special film…read moreon the glass, also cut a piece of styrofoam to fit it, put fine bubble wrap around the picture, surrounded it with larger bubble wrap, and in the box filled the remaining space with very large bubble wrap. Best possible packaging! Thanks!

I've used this UPS store twice within the past month for returning items. The young man was very…read moreprofessional with prompt and efficient service. I was in and out of the store in no time at all.

I was dropping off a prepaid package. There was a short line. It cleared quickly and the nice…read moregentleman at the counter took the box and showed me how to get a receipt. Then I was on my way. Fast transaction. I was happy.

I've been dropping off packages here for years. Lately it has gotten easier to create the label at…read morehome and have it printed at FedEx Office, at least when using the app on your phone to create the label. Instead of printing at home, you can get a QR code, save it to your Photos, and have the associate scan the QR code when you drop off the package. I did it that way with the Christmas shipping I did this year - much easier. I also bought a 15" cube box for $4. Usually I reuse boxes but I didn't have one that large. That was super convenient. The only downside is the awkwardness of the road and parking lot. Not easy to get in and out especially during busy traffic times.

We had confirmed appointments for passports today at the Bethel Park office. We arrived five…read moreminutes prior to our scheduled time and stood in line because it was so very busy and there were no signs to come to the front or any other direction for passport appointments. When we arrived to the front of the line, we were very rudely told that we missed our appointment and they could not service us. They told us we were supposed to arrive 10 minutes early, which was not directed anywhere in the appointment confirmation and questioned us repeatedly why we did not come to the front of the line. The staff was extremely rude and uncompromising even after we clearly showed them our appointment times, and that we were indeed on time.

This place is a necessity; unfortunately they are the worst when it comes to mailing and receiving…read moreparcels and letters. I feel the reason for this is that they are so grossly understaffed. This unnecessary visit came as a result of a parcel I mailed on Dec. 4th to Virginia with tracking. The tracking to this date shows it has never left Pittsburgh! Forget trying to get someone on their website phone number. I believe they have it shut off for the holidays! So I asked the nice clerk which is the only positive point I will give this review that since (1) I am unable to file a claim for it since I didn't insure it. (Item was only $20.00 but who knew?) and (2) they need the tracking number to look it up which I left at home, I asked what was the best way for me to send this replacement to my friend in Virginia. Seems to me that if you pay more for their services your guarantee of it arriving safely increases. For instance. Insure it for $50.00 and keep your bill of sale. Else send it express mail for $20.00 (small manila envelope) that comes with $50.00 automatic insurance. She advised I should just send it first class and insure it for $50.00. I asked for Priority mail and get this-Even though it costs more comes with insurance-it takes longer to get there than first class! Go figure! I paid my postage and kept my receipts. I told her I would return after Christmas to have her track my lost parcel. Maybe after the New Year their toll free number will have someone who will pick up. Still of all things given you are better off sending it Fed Ex or UPS. They will guarantee receipt but you pay a hefty price-tag for their services. So for now I have stood in enough 30 minute lines to get my parcels out early to the folks I that are out of town. Mail can come exceptionally late at times and either your mail will end up in someone else's box or vice versa. Still we need their services so what else can one do. I only hope this parcel makes it to Virginia as I was told in three days.

Great service and my misery is running like new. Will be bringing it back next year for sure!!read more

Loved Barb - she keeps you informed and on the schedule. Technically strong and honest. They pick…read moreand drop off your tractor mower.

Nicole showed up on time, helped us make certain we managed all our documents well, and brought two…read morevery nice, disinterested witnesses. Excellent work in all respects.

Nicole was incredibly professional and efficient. She promptly responded to my initial inquiry, and…read moreher willingness to accommodate our needs on the weekend was truly commendable. I'm so glad I chose Nicole; she was also incredibly helpful, supportive, and made the entire process much smoother. Thank you, Nicole!

I am so thankful for the professional service on more than one occasion. I needed to fax documents,…read morewhich is now a pain and many hoops of fire, but the counter person was super patient and very friendly. Even talked about kids. The beep beep boop boop of the fax machine made it sound like the documents weren't going through which was giving me some anxiety as anyone knows when they are dealing with insurance companies. ARGH! I really appreciate the staff and the pricing for the faxes was very reasonable. I know I will need to fax some more, so I'm be glad to come back here and get it done. Getting the confirmation that the fax has been successful sent and received is just what I needed for the insurance company. Now they know that I know that that they got it. HA!

The employee that helped me was OUTSTANDING! So helpful. I had to ship a very old 1959 guitar…read moreamplifier which weighed about 50 pounds and he carried it in from our truck and was so professional and nice.

dropped off my mower one day and was told that it might be at least a week before having it fixed -…read morebut was surprised to get a call the next day to pick it up- fast and price was just right for the repair - change oil, filter and sharpen blades -thanks!

I just recently purchased a scag zero turn mower not a problem with the sale or assembly the sales…read moreguys are very knowledgeable and friendly