We had a bad experience with Tiffani, and would not recommend her to anyone. Although she's very sweet and seems well-intentioned, her inability to effectively communicate with us and general inattentiveness became so extreme that we were forced to let her go months before the wedding and find someone else.
She would promise things by a certain time (venue or catering options, schedules, etc), and then not deliver them. Emails and phone calls from us would regularly go unreturned, often for weeks. We were never given a timetable of any kind, despite asking. She was not proactive about checking up on us. Everything felt like pulling teeth. She presented options for venues, bakeries, etc without first checking if they met clear requirements that we had set forth. Ultimately we ended up finding everything ourselves through our own research and external recommendations.
Through all this, we kept forgiving her, because she was juggling a new full-time job and her price was really good, and she was always very sweet. We kept giving her another chance, and on at least two occasions talked to her about being better about the communication. We understood that she was busy and some texts/emails aren't urgent, but after weeks would go by without her even bothering to say "Hey I'm really busy but I'll get back to you soon," and multiple attempts to reach her failed, we had lost confidence that she would be able to handle our wedding without us having to worry about it. We were already doing almost everything ourselves, and we really didn't want that as the wedding got closer. Eventually we had had enough and decided it wasn't working out.
When we told her we no longer wished to use her services, she seemed oddly surprised, as if all of the times we'd raised our concerns with her and all the times she'd promised to do better had fallen on deaf ears. We then let her know that we wanted half of the money we'd paid her up front returned to us, and she just never wrote back. We tried again, and even got a lawyer involved, threatening her with small claims court. Absolutely no response whatsoever. It's a very, very odd situation, and I really can't even begin to think what was going on in her mind to behave this way. So no, under absolutely no circumstances would we ever recommend her. Avoid, avoid, avoid. read more
