The staff was cordial, knowledgeable, and informative. They had a solid selection of firearms, and…read morethe representative I worked with was down to earth and easygoing. Thanks, Gregory, for all your help.

Abrupt, rude and very unprofessional manager on the morning of 02/26/2026…read more Will not spend a dime or ever return to this Turner's again. Would rate zero stars if possible.

I live two minutes away and this the closest DSG store to me…read more I have to agree with the previous Yelpers and their reviews that customer service here is not the greatest. I've been coming here since this location opened years & years ago and this past year or so... service has changed. The staff isn't as friendly, they seem annoyed when you ask for help and when you do need assistance, *most* of them are no where to be seen. The selection also has gone downhill since they're always out of stock in certain sizes and I wait a couple weeks and still, no new inventory. The value is quite pricey for most things. I don't but certain brands from here since I know I can get the same thing at the outlets. I use to shop here more often but not as much now... it's just so different. Plenty of parking in the lot though so no issues there.

Purchased a thermos from the Carmel Mountain Ranch location yesterday and returned the next day…read moreafter trying it once with water because the design didn't work well for us. We requested an exchange, not a full refund without reason. Manager Barbara refused the return and was very rigid about the policy, despite the item being purchased less than 24 hours earlier. The interaction felt dismissive and not customer-friendly at all. Very disappointing experience compared to the level of service I expect from DICK'S Sporting Goods.

I drove out here because it's supposed to be open, but it's not open. Not happy about this. Why do…read morewe have hours here but no one pays them any attention. That's really inconsiderate for your customers. Maybe there was an emergency?? If so, let me know that this was a one off and not your vibe.

PJ absolutely knows her stuff and helped me find top-rated Turtleskin Snake Gaiters for protection…read morefrom snake bites...and she gave me a discount off the full retail price. I'm a native San Diegan, and this is the first time I've heard of or been to Iron Mountain Outfitters, but it certainly won't be the last. Thank you!

Without a doubt, the best boot-fitter in San Diego!! Great value and perfect fit for my big feet!!…read moreSet me up with some Atomics that fit beautifully.

I am new to skiing. After renting for 1 year I decided I wanted to have my own boots. I can't…read morethank Jim enough for helping me find the perfect boots. Oh my gosh what a difference. He knows what he is doing and will not sell you something that doesn't fit well. I am now addicted to the sport and I know part of that is the comfort my boots bring. Do yourself a favor and see him for boots.

've been going to Coastal Ordnance since day one--I was there when they first opened at their…read moreoriginal location, and it's been awesome to watch how much they've grown into their new space. Nic and the entire crew are top-notch. Every time I walk in, I'm greeted with a welcoming, friendly attitude, and they're always ready to help no matter what I need. Whether it's answering questions, giving solid advice, or tracking down something hard to find, they go above and beyond. If they don't have something in stock, they're more than willing to order it and make sure you get exactly what you're looking for. It's rare to find a shop that combines great customer service, deep knowledge, and genuine care for their customers the way they do. I've got nothing but great things to say about Coastal Ordnance--highly recommend them to anyone looking for a reliable, trustworthy gun shop.

Undeniably the best gun store in San Diego at this moment. HUGE shop with an amazing selection…read more Everything priced extremely competitively. Nice selection of aftermarket parts such as grips, trigger upgrades and optics from the go-to brands. Now let's talk about what sets them apart from the others. The answer to that is SERVICE. The staff are extremely friendly and knowledgeable. Unlike many other gun stores, the staff here actually approach you and ask what they can help you with instead of you having to flag someone down. I've only been here a handful of times but it feels like I've known Nic, John and Henry for ages. That's how friendly and personable they are at Coastal Ordnance. Keep up the great work, everyone! I hope you guys thrive and stick around forever.

Sold me some good quality arrows for target and hunting good place to purchase hunting goods small…read morebut but gigantic eye view of products I truly recommend for all archery fans

The staff is so nice here! I came in thinking I needed to replace my bowstring but instead he…read morelooked it over and waxed/tightened up my bow for me and even gave me an impromptu lesson which was super helpful. I'll be coming back here for all my archery needs. Thank you so much, bow and arrow shop!

Horrible customer service, rude emails, poor quality control. Shipped item missing parts and refuse…read moreto respond to emails requesting the replacement parts.

If I could rate -500 stars, I would. My husband spoke to this company beginning of April about…read moreordering a custom tent for our camper. The website stated a 2-3 week lead time, so we made sure to order within a month (April 22nd to be exact) of when we were expecting to receive the tent (Memorial Weekend). Well, we did not receive the tent by then, but decided to give it another week before reaching out - there was absolutely no follow up or communication from the company at this point. On June 6th my husband called them and was advised that within the next week the tent would be shipped. Surprise, surprise, we received nothing indicating it had shipped. So, my husband emailed and called again on June 16th and it was the same song and dance. Another two weeks go by and STILL nothing. My husband called yesterday and we were advised that it would be shipped out today, so my husband asked for proof. The proof they sent was quite hilarious, as it was a picture of two boxes, indicating no names or order identification, not even a shipping label. Well, I'm sure to no surprise, we have received no shipping information today and we're done with the back and forth. We are at 11 weeks of being lied to and tossed around, with a major lack of communication and customer service. I'd never recommend this company to anyone - I'm baffled they are even in business. Do better.

Whenever I feel that it is getting cold, one place that we always get our gear is at THE NORTH…read moreFACE. My Son, my Husband, and me love this brand. The clothes are durable, it really protects you from the Cold, and the clothing always has a nice style. We always buy our Vests, Jackets, and other Cold gear at The North Face . We've been a loyal customer of this Brand for many years. It doesn't disappoint when in comes to Quality, It's always a good Product. We are very Happy now that they opened a branch here in Fashion Valley, very close to where I live, so this place will see us Shopping here a lot. For now, we bought 1 Jacket only 'coz my Son wasn't with us, he is home Studying for an exam. But we will sure be back for more, especially when our son is with us. I don't shop for my self much, but I do a lot of crazy Shopping for my Son :) . Last week my son paid $600 for 1 North Face Royal Blue light weight Jacket, one of their Best one, and it's called " SUMMIT SERIES " from his own Allowance money and showed it to me when he came home. I didn't say any coz i know how much he likes The North Face Brand . But its worth it , a really good Quality Brand . We are really Happy that this North Face is now added here in Fashion Valley mall.

On June 18th at about 8pm I went into this store intending to shop for a shirt and was pleasantly…read moresurprised to find sales on sweaters and jackets. While browsing, I received a call from a Deaf friend and began communicating with him in American Sign Language. An employee named Aya approached me and asked whether I intended to make a purchase. I politely explained that I did and that I was simply finishing my conversation. Despite that explanation, she repeatedly questioned me about whether I was going to buy something. She reminded me that the store closed at 9:00 p.m., and I responded that it was only about 8:25 p.m. and that I still had plenty of time to complete my purchase. Even after I explained that I was almost done with my conversation, she continued pressing the issue and suggested that I take my conversation elsewhere. The interaction made me feel unwelcome, pressured, and uncomfortable enough that I decided not to make a purchase at all. I left the store and intend to raise my concerns with corporate because I do not believe customers should be repeatedly questioned after clearly stating that they intend to buy something.