I asked them to come at 10a or earlier and they arrived at 11:15a. Communication was not strong. There were 3 guys and they thought the garbage bags were too heavy for them to carry while my husband had carried them all by himself a couple weeks ago. Then they saw all the cardboard boxes they needed to carry and said it was too much work and they couldn't do it. Waste of time. Dont do it! I think the positive reviews on here might be fake. read more

They were very simple to deal with just a few quick texts before i got my quote and move out date, they arrived on time, were super polite and nice, i was very pleased with how fast they got the work done and their respectful manner. Easy, quick, and polite read more

Jorall and Glen were amazing. Thorough, kind, and incredibly respectful. We had a lot to go through, and they were so patient and compassionate, especially helping my disabled husband sort through everything. They made a stressful situation feel manageable. Highly recommend. read more

i Had wonderful service and a highly qualified mover. I will be using them again in the near future. Also LGBTQIA friendly

I had some junk in my driveway from my father passing away and needed it removed to get rid of the eyesore. Called trash busters and got a reasonable quote. $249 to remove a large tote full of garbage and 2 mattresses with box springs. There was a little confusion at first when the driver arrived as to the cost but once clarified the quote they went to work. They took the items that I needed gone but had to go and remove the large items from their truck to get the rest. Admittedly I was a bit unsure if they would return for the rest but they came back less than an hour later to remove and clean the driveway. Pictures posted here for clarity on the job done. This is a very filthy and frustrating job, I was an appliance hauler for many years and had to deal with some nasty stuff, so I understand the necessity to modify the way things get done. Bottom line is the job was done at the quoted price within an hour. There are negative reviews here and I can say my experience wasn't like that. read more

The Trash Buster - Finished cleanup job. - Junk Removal & Hauling Near Me

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They kept pushing the time back and then they didn't show up as promised. Rude and unprofessional.

NEVER USE THIS COMPANY!! . I had the worst experience ever firstly they quoted me $200 and kept changing the time that they were coming. When they got here, they tried to charge me an extra hundred dollars and I said I was quoted $200 not $300. One of the movers said to me well I'm not doing it for under 300 and you need to give us a big tip. I then went to call the manager and one of the movers came out and said no no no it's OK. We'll do it for 200. They damaged the inside of my house and literally took one of the couches and threw it down the stairs of my house and damaged the gate. I called the manager the next day and file the complaint and requested a partial or full refund. He said I would be getting it by Tuesday and it is now the end of the week and I've heard nothing from the company. They don't even deserve one star. They promised to refund my money and all week they've been saying the money will show up and it never did. A week later I was told that management spoke to the movers, but because the items were taken away, they refuse to refund me. They refuse to take responsibility for damaging my house or for the quality of service. read more

Dave helped me set up a pickup in less than 24 hours!! Arrival window was 2 hours and Jose + Junior showed up on time and were done loading our stuff in less than 20 minutes. Price was fair and everyone was very professional. Keep in mind that your quote will very much be dependent on the accuracy of the pictures and quantity of items you provide, or will be based on an in-person estimate. So make sure to be accurate when you take pics or describe items that need to be taken so that you avoid any surprises or missed expectations. Would definitely recommend and use again! read more

The Trash Buster - Truck and team - Junk Removal & Hauling Near Me

Really appreciated the quick service and communications. They arrived exactly on time and were super easy to work with. 5/5 would recommend again. read more

Trash buster arrived promptly and when they agreed to. They were very nice and removed all the trash that I requested and even some trash that I hadn't asked to be removed because I forgot it. The price was very reasonable and I will recommend this company to my friends and I will use them again read more

Well, I can see why they have a 3 star review. Had a 2 hr window. It got automatically moved 20 min before the end of the 2 hours, then once again, they didn't show up. Perhaps don't overschedule yourself & waste peoples time. Believe it or not, we have better things to do than sit around waiting for you all to arrive while dealing with a stressful move. Now I have to find someone else at the 11th hour. Completely unprofessional. As a business owner myself, I HATE writing these reviews, but I also like to save others from dealing with this aggravation. So frustrating. read more

GT hired Trash Busters to clear out three levels of our church, including the basement. My team was thoroughly impressed by their efficiency and professionalism. What we initially thought would take over a day, they completed in just a few hours. Thanks to their speed and effectiveness, we met our deadline and stayed within budget. But that's not the end of our story. After they finished, I called them back for another favor--we needed paint removed as soon as possible. Without hesitation, he sent his team back again, and they handled the task with the same level of professionalism and reliability. To sum it up, their work speaks for itself. I would HIGHLY recommend Trash Busters to anyone. They exceeded our expectations in every way! read more

These guys were a no show two days in a row. They gave me a window of time and I spent my whole weekend at home waiting, with promises of them almost heading my way, until I was told the truck was full. read more

I was in a pickle - needed help. Incredible service from beginning to end. Fast response. Kept me in the loop Really priced fair and honest Highly recommended read more

The worst experience ever! I called the owner, the owner himself was professional. He came out to view the junk that needed to be picked up. The owner quoted us a price that both parties was okay with. Handshaked and agreed. Okay cool! He a man of his word and a legit businessman. We set a time and day, perfect. We even asked how can we pay? He gave a few different options, and cash was the best option to do. $500 we agreed upon on the services and what he seen as junk. We asked about his workers and if it was okay with giving them cash. He said oh my guys are legit, I will let them know the price. The day comes, 8am and the employees are there. They gave us a completely different quote additional $300. We responded absolutely not, that was not the contract. The movers left and took 3 hours to come back. Extremely unprofessional. When they came back they had other junk inside the truck. It wasn't even an empty truck. Long story short, I will never recommend this business. They need to be audited immediately. read more

Great service, fast, reliable, flexible on timing, professional, and courteous. Very easy to hire and get the job completed affordably. I'll be hiring them again next time. read more

the trash busters were quick and very professional!!!! i am so happy i chose their company and will be using them again when needed. thank you to the trash buster, the space i needed to be cleared is ready for me to decorate read more

I called on a Sunday evening and on Monday they showed up and hauled my junk away. They are an affordable and friendly crew.

owner came in to check as per my request and then he sent the workers with truck and all the job I had got done with in the time and effectively. Jitender Kaur read more

An extremely professional company. The outstanding gentleman who worked at my place conducted himself with utmost professionalism and respect, ensuring that all necessary tasks were completed efficiently. I wholeheartedly recommend their services. read more

Easy to schedule, came on time and I added more than I originally booked for and they took it all away no problem!! Great service with nice employees...can't ask for more than that! read more

They done a great job for me, I got the service very quick after I called them . This is never happened to me on other companies before. I would say this is the best hauling company in the bay read more

Trash busters came by my property in Palo Alto and I assumed they were going to enter and shop around or help someone move out or haul items but instead my parking lot got urine. Driver would exit the vehicle and begin urinating at the parking lot. I would've been gladly open to letting them using my bathroom since it is a retail business with a bathroom. But instead driver hurried back into the truck and drives off quick. Do better read more

Our business together started off a little shaky when I hadn't heard from them within the 2 hour timeframe I was given, but after rescheduling for the next day, they were at my house on time, and did an amazing job removing all of my junk, and even cleaning up the area where the junk was located. They worked with me and gave me a great deal for the amount of "junk" I had, and I appreciate them immensely. I will definitely be calling them again and referring them to my friends and family! read more

I would like to start off this review by saying that I could only imagine how strenuous and demanding this job is. Nonetheless, my family and I had a difficult experience with them. I am only writing this review to warn others to NOT waste their time nor money with this business! First of all, they were late. They did call ahead of time to let us know, so I am not entirely upset about their lack of punctuality. They explained that they were running behind schedule due to no space in their truck after their first haul. Therefore, they had to make an unexpected stop to clear the truck and then head back over to us. But when they arrived, there was a big bin full of items and a table taking up space in their truck. Then one of them rudely told us that the items we discussed yesterday during the quote would be extra because it would not fit in their truck (which as mentioned before, was already filled with items that did NOT belong to us). This was concerning because they claimed that they were going to clear the truck to make room for our belongings, which was their reason for them being hours late. One of them also claimed that the items we discussed yesterday weren't a part of the pick up and would cost extra. Whether it was a lack of communication between the employees or a futile attempt to make more money, we felt that there must be a better process to prevent future disagreements. I would recommend having all of the items discussed during the quote documented prior to pickup. Based on past reviews, it seems as if this wasn't the first time this occured and it could be one of their tactics to haggle you. I could go into more detail about this unpleasant exchange, but I would only be wasting more of my time. You can refer to past reviews about how rude and unprofessional they are. Take this into account prior to allowing the employees into your home where you and your loved ones live. Attached are photos of damages left behind in the house after their pick up and the truck with items that did not belong to us. read more

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Terrible service. Jr tried to fight me and my property manager after running into the garage gate and breaking it. They ran off and we had to call the police. read more

The Trash Buster - Damage done to property - Junk Removal & Hauling Near Me

Quick, easy, nice guys. Have used a couple times. Suggest you get a quote before they come, send them a pic. Pretty inexpensive.

Sketchy people.......... They were so nice on the phone. Gave me a quote of $200-220 to haul away 1 queen size mattress/box spring and a small love seat/chaise sectional. They email me the invoice right after the phone call and the quote is now $250! I text them about it and say I am ok with the $250 because of all the stairs. (I live on a second floor walk up) But also say, it better not change the pick up day. They text back, saying $250 is firm. I check Google reviews and Yelp reviews. I learn this is their typical business practice. I called and canceled. Grrrrrrr..........hate liars! read more

Really good at responding and flexible. Fast pick up! Thank you guys! Thank you Dave for keeping in contact and following up afterwards

Fast, efficient and very affordable. I expected to pay a lot more for the amount/weight of things I needed to have removed. I highly recommend their services! read more

THE WORST! NO STARS. NO SHOW, TWICE!!! Spent the day being jerked around by these... Prediction: out of biz within 12 months, if they're that lucky. read more

if you are looking to have your trash hauled. away. give, trash buster a call very affordable. highly recommend. i am a satisfied customer read more

Trash Busters did 2 large truckloads for us & we are very pleased with the results & they beat everyone's price & did an excellent job.​​​​​

They respond quickly on your request , the price is reasonable and the customer service is outstanding.

Seamless and fast service. In and out in less than 20 mins. I'd recommend this company for all junk removal.

Worst customer service I have ever experienced. They told me to be READY TO GO at 9:15am sharp. Kept repeating how I needed to be on time and prompt and only had from 9:15-11:15am. They never showed for the window of 9:15-11:15am. I called to check on when they would come at 9:30am when no one came. Then called a second time at 11:30am. They gave excuses for the delay but not once did they bother to call to let me know they would be late or just not show up. They tried to say "We will try to come sometime today". When I said I had plans for the day as I work and had scheduled off to have the junk removed and I wouldn't be home the man said, "WHAT DO YOU WANT ME TO DO?!?" Then hung up on me. 100% will never recommend this company to anyone in the future. 0/5 stars. read more

The Trash Buster - The confirmation of the service. - Junk Removal & Hauling Near Me

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Do not use this company! I supplied 3 clear photographs of what needed removal and the location in my yard and received a quote of $399. I agreed and confirmed. The workers showed up, were rude and said they would remove the trash for $700! I contacted the company and got no response. The workers just drove off without any dialogue. Terrible service, a quote means nothing from them. Plenty of reliable options in the marketplace. read more

This company is excellent-great, quick, friendly, and inexpensive service. I will definitely use them again!!

They were great quick fast service they came within 30mins of me placing the pick up and they prices are great very reasonable

Great service!! Great deals!! Had a lot of junk to get rid off and they got it done fast!!