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    The Toy Store

    4.5 (2 reviews)
    Closed 9:00 am - 7:00 pm

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    K & C Cycle Llc-Yamaha

    K & C Cycle Llc-Yamaha

    (5 reviews)

    I was effectively kicked out for trying to shop…read more Last Friday evening, (12/2/16) and three weeks before Christmas, at approximately 6:10pm I stopped in with my two boys, ages 10 and 7, to look at motorcycles, helmets and boots. K&C Cycle in Hebron closes at 6:30pm. This year Santa is delivering 2-wheel magic on the 25th but I still needed to size the kids up for bikes and gear. I was raised in a small business family so I regularly buy from local companies when at all possible. When we arrived at K&C Cycle there were two gentlemen chatting at the front of the store and I said: "Howdy" when we walked in. My greeting was returned with a simple "Hi" and I replied: "we're here to kill some time and look at some helmets and stuff" at which time both gentlemen looked at each other and one of them muttered "ooookayyy....". I tried to be vague so I wouldn't give my boys the idea that I was actually shopping for bikes and gear. Fifteen seconds later and after making it approximately 10' into the store, one gentleman left and the other, whom I assume now to be the owner, Ray, indicated that he was closing up and had to pull the outside bikes and quads in. Verbally, it was delivered oddly but I assumed he was letting me know that he would be in and out as we looked around. I said "okay, we're just going to be looking around" at which point he said: "it's close to closing" and non-verbally indicated that we should leave. At first I thought I was misinterpreting his cues but I quickly realized that he wanted us to leave...now. I said "so you're kicking us out?" to which he replied: "well you're the one who said you're just here to kill some time!". I replied with a simple "wow, you have got to be kidding me" and Ray again said: "hey buddy you said you were killing time!". Apparently, I did not realize that at K&C Cycles the potential customers loudly announce exactly what they will be buying when they walk in the door. I did not need to be told twice and began exiting what I thought was a motorcycle retail store. As I was walking towards the door I did explain that yes, we will leave, but that we will not ever be back, to which he replied, again and as he was walking further towards a different section of the store: "well you're the one who said you were just here to kill time". As I was exiting, I did inform him that he was a "business idiot", a remark that he did not like and after mulling it over for a second he turned quickly on his heels and with finger in air he exclaimed as he walked towards me that he was not an idiot and that he has had the displeasure of dealing with the "public" for years. I'm not proud of calling him an idiot in front of my boys and if I could take it back I would. The interaction I had with the owner of K&C Cycles in Hebron, OH was the single worst retail experience I believe I have had. My perception was, sadly, on that day, Ray was doing his best to continue to erode the American mom-n-pop shopping experience and force individuals like myself to enhance the sales numbers of the larger corporate organizations that practice decent customer service, such as not kicking you out upon arrival. Our family has now purchased two youth motorcycles and we are currently shopping for two adult off-road motorcycles and gear. -Tony

    Ordered an ATV cargo box two weeks ago. Received an order conformation but after 2 weeks did not…read morereceive the box. Called 3 times before I got a real person (messages were not returned). Was told the shipping cost for this box was not within reason so they would not ship. Never received an email or phone call that there was a problem with the order. Customer no service abounds at this shop. Can't wait to have to send the credit card company a dispute claim. Avoid this place!!!

    Rival Motorsports - 2015 Outlander L 450

    Rival Motorsports

    (3 reviews)

    Rival Motor Sports is Central Ohio's newest Authorized Can-Am Offroad Dealer for new Outlander and…read moreRenegade ATVs and Maverick and Commander UTVs. Rival Motor Sports has been your source for high quality used ATVs, dirt bikes, UTVs, motorcycles, mowers, cars or trucks as well as parts for all makes and models since 2006. We offer competitive financing through local banks for your used ATV, dirt bike, UTV, motorcycle, mower, car or truck purchase. Whether you need Honda, Yamaha, Kawasaki,Suzuki, Arctic Cat, Can-Am or Polaris, we can help you. Located just 2.5 miles south of I-70 on State Rt. 13 in Thornville, we are conveniently located less than 25 minutes from Columbus, Zanesville, or Lancaster and just 15 minutes from Heath/Newark. If you are in need of service or parts or would like to make an appointment to take a test drive, please contact us today by phone or email. We are an Authorized Dealer for Bobcat Commercial and Residential Mowing Equipment and Service. Check out our inventory and stop out to see our great financing options for commercial or residential purchases. Rival Motorsports is conveniently located near the areas of Newark, Heath, Thornville, Granville, and Zanesville.

    Rival Motorsports lost the key to my quad and refuse to replace it. I drove the quad off my trailer…read moreand parked it where they ask me to. Later in the day I receive a call asking where the key is. I said I left it in the quad. Amazing enough, the key "disappeared" and apparently "I took it." They also said they are not responsible for anything that is at there shop if it is stolen. Look elsewhere for your ATV needs.

    The Toy Store - motorcycledealers - Updated May 2026

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