Steve, Scott, Aruba and Diesel all did a great job and went above and beyond. Not just words -…read moreTRULY went above and beyond. They were all friendly and efficient, and worked very hard. We planned on texting the day before to confirm - no need! They texted us the day before to let us know were confirmed. They showed up on time (15 minutes early!) and started immediately. We also wound up needing a second truck and they immediately picked up a second one to ensure all of our stuff was delivered to our new house. On the fly! If you are looking for trustworthy, hard working people to help you with your move, at an affordable and fair price, look no further than Intro to Easy Moving! Highly recommend! Thanks!!

I could not be happier with the quality and value of the service which was remarkable given the…read moremany "little" things that popped up. What should have been a simple move, ended up taking most of the day due to unanticipated circumstances. Yet Steve's crew led by Scott, kept going with nary a break in between loads to the truck from the storage and house, to the new place and storage. I received a lot of vague answers and quotes when researching my move, and had been burned when moving in the past, so I feel I hit the jackpot when I found [Intro to] Easy Moving. I would definitely hire again - though I sincerely hope i won't need to for many years!

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.

I highly recommend this moving company. Their service was excellent, and reasonably priced. They…read moreworked with me to find a time that fit my needs. They showed up on time were extremely patient when we ran into snags. Once the snags were ironed out they quickly moved our things and put everything in its place.

This company is the benchmark for how all moving companies should work…read more 1. I received a quote within a day of my request, and walk through of my property. It was detailed and complete, listing all materials needed and all of the instructions for moving (what goes, what stays, packing fragile items, etc. 2. The team arrived per schedule, on time and ready. They worked quickly and professionally, and I found them friendly and I observed them taking extra care of my goods as they were loaded on the van. 3. Unloading was quick, and I found them both responsive to my directions for where things needed to wind up, and in fact they created a storage scheme that allowed me to access my kitchen stuff (for instance) without a lot of shuffling and relocating boxes. It was thoughtful and considerate, something I had not even thought about when planning the move. BBG&T were great. They worked fast, were both professional and friendly, and make our move a smooth and trouble-free event. I am very satisfied, and would gladly recommend them without any hesitation.

Where to begin??!! These Ladies are AWESOME!! Long story short, we had planned to move parents…read moreinto assisted living...that in and of itself is heart wrenching with it's own set of challenges. The day before the scheduled move, Pop ended up in the ER and needed a pacemaker. One quick call to Kim, she took care of canceling the movers. The next day, we're back on for the move. Once again, called Kim...somehow she found a way to coordinate w/ movers, assisted living and was able to have a team member, Karri, there to finish out the details and find a way to get things done, all while my head was still spinning! While I hope your move isn't as last minute and challenging, calling "A BETTER MOVE" is the only way to go! SHOUT OUT to Kim, Karri and Zerbe's Moving! Thank you SO much!!

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

They were reasonable and accomodating to the project I had. The young fellows who came over were…read morevery helpful and respectful, genuinely good people to do business with.

Fast and efficient team. Appreciated the quick response from Tamarius and accurate flat rate quote…read moreprovided.

We used Hilldrup to move us out of our former home, store our belongings for 30 days and then…read moredeliver to our new home. Our Move Counselor Maria was a delight to work with as she was responsive to all of inquiries and kept us well informed during the entire process. She was great! Equally superb were the teams that moved us out and in. As we had eight folks for the move out, it was quick and painless. Unfortunately, I do not have all the names but they were all great. Josh was our team manager and he also led the crew that moved us both out and in. Jason and Dee were part of the team that packed us out and then moved us back in but I don't recall the other folks....they were all great. Five hours to get a 4 bedroom house loaded and again, 5 hours to move us in. No damage to furniture or marks on walls! Hilldrup did a fantastic job from start to finish.

I had the misfortune of crossing paths with some Hilldrup movers today while walking my dog on a…read morebusy stretch of Adams Mill Road, DC. They had completely blocked the path with a ramp that was about 3 feet off the ground - too high to step over and too low to go under. When I asked them to it, they initially ignored me then told me to walk in the street. With the size of the truck and the way they were parked that would have meant my dog and I had to literally walk in the middle of the street. A lawsuit just waiting for Hilldrup. It would have taken 2 of them 2 minutes to move the ramp. They were horribly rude and unprofessional. Truck number is in the photos below.

Unfortunately I have been scammed by Junior. I hired him and his team to move a swingset for me…read more After quoting me a price, I sent him a deposit for $95 and scheduled the job for a Saturday on the weekend we were moving. The day before the job, he texts me saying he needs raise the price and proceeds to "tech-splain" how it's a specialized job requiring specialized tools (I built it myself originally with a drill using a couple of bits). He offered to refund the deposit since I denied the now unaffordable service. As of writing this review, I have yet to receive it.

We really enjoyed working with Junior. He was early and showed up ready to work. He listened to our…read moreinstructions and was careful with our belongings. Junior was easy to talk to and was motivated and very professional. He was able to get the job done more quickly than we anticipated, we were happy with the service we received for the price we paid. We would recommend Smart Move Solution and would use him again without any hesitation.