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Port Washington, WI

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The Tom Didier Team

5.0 (1 review)
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14 years ago

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Renters Warehouse

Renters Warehouse

(2 reviews)

RENTERS BEWARE!! This was the worst renting experience I've…read moreever had. The dishwasher has been broke for 3 weeks and when I call renterswarehouse to find out what is going on with the repair, they tell me it's not their top priority. We have 4 children, so I'm sure you can imagine what we are going through. That's just the most current issue! I have a two year lease and after the first 12 months they contacted me and said they are going to walk through my place and video record the inside of the property. I told them I don't approve of someone walking through my house and taking a recording of all my belongings and I have no problem with someone walking through it, just not recording it. They told me it was their right to do this and it is common practice with their company. So of course they show up and spend an hour walking through my house recording. I requested a copy of the video which they refused to give me. I really feel like my privacy was violated when they did this. Another thing that happened was the well broke and of course with their speedy repair service we went almost a week without water. Even though someone showed up the first day it broke, said he could fix it right then and there, but they told him not to fix it. We ended up in a hotel for this whole thing and they offered to pay for just one night. I didn't even bother to take them up on their extremely generous offer.

WORST excuse for property management...shoddy repair work every time. They "fixed" railings/rotted…read morewood. The screws are not drilled down, painted over rotted boards (my four year old does a better job), left 22 rusted screws laying out and this is the fix after waiting two months...second time we had an issue with their "repairs". The first time the guy had to be called back to fix it three times. He cut PVC pipes to be used on the hot water lines in our house and glued it to the copper pipes.

The Tom Didier Team - realestatesvcs - Updated October 2026

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