We purchased tiles and grout for our Master Bathroom. The product is beautiful and high quality…read more My wife and I were very happy with the customer service at LaFauci. The entire staff was knowledgeable and friendly. They took the time to answer all our questions. Would definitely recommend you check them out.

Joe and his team are amazing partners in navigating the complexity of coordinating and thinking…read morethrough beautiful tile solutions that align with a whole concept. His knowledge of trends, color coordination and style are unmatched.

Used Mickey and company to supply my tile while I was building a teensy 2nd bath in my condo. Of…read morecourse, I'm a little biased since it was my contractor who recommended him in the first place, but I definitely appreciated the service and attention to detail. Of course, I did my due diligence by shopping around all the tile stores in the area (Roma Tile, Tile Showcase, United Tile, etc etc). Mickey matched my prices and worked directly with my contractor to arrange pickup and delivery. Not really a budget experience (hence that elusive 5th star), but I felt good knowing the job was getting done right, at a comparable and reasonable price.

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

Great experience both in terms of selection and customer service. We had our laundry room tiles…read morefrom here last year. Everyone seemed very helpful. I did not have to repeat my follow up questions no matter who picked up the phone. This place is very welcoming and friendly. This year I looked at a few stores for large amounts of tiles, and settled in this one again. Soon after my first phone call, Ramil had a few tiles laid out for me in an hour considering color, quality and price range. Having valued trust and relationship, we decided to get the tiles again from this place. They also gave us a special promotional discount as a returner.       I highly recommend this place to anyone and certainly would be my first place to resort to. All my family members love this place.

When it was time to get new tenants in last September, I found out shortly beforehand that the…read moretiles in the tub areas of two bathrooms were in immediate need of replacing. Paul and his brother Tony were kind enough to help me out on short notice. Paul asked the installer to give me shelving in the corners of the tub area. There were bathroom windows to deal with, also. The jobs look perfect! I am grateful they saved the day for me. I find them to be very knowledgeable and caring people.

Porcelanosa went way above and beyond for us. We had a chip in one of our tiles in the bathroom and…read moreit turned out to be a tile of tole that had been discontinued. Jessie was able to locate the last two tiles they had in a warehouse in spain and have them shipped to us in the US. Huge thanks to her for making this happen! She was so helpful and I cant believe we actually got the tile we needed. Thanks Jessie!!

I got a storage unit from Them and needed it in 2 days so my…read morecarpenter could mount for me. It came the exact time they said it would and delivery was extremely responsible. I love the way the unit looks in my tiny bathroom. Would recommend highly. The sales woman in chestnut hill ma. was so helpful and I just walked in. I would do business with them again. They have lovely bathroom units.

I have been using Tiles Plus more as a source for quality tiles for years over many design…read moreprojects. Great selection of tiles and fantastic customer service. Turnaround times on orders is terrific. The owner, Scott, is extremely helpful, pleasant, friendly, and easy to work with. He has so often gone out of his way to make inquiries to secure hard to find or special tiles. It's a pleasure doing business there and a truly valuable resource. Can't imagine doing business elsewhere. Side note: Appreciate the easy access location and more than ample free parking

I walked in here to find 1 matching white tile for a repair project. I interfaced with two people…read morewhile I was there, and they were welcoming and very helpful. The showroom is HUGE, varied, and interesting. I came away wishing I were planning a makeover involving tile. If I ever need tile, or inspiration for a project I'll be back!

A&B just completed re-tiling my bathroom floor. The experience was positive from start to finish…read more During my initial visit to the showroom, the two gracious women staff helped me narrow down my choices, and gave me a sample to take home to check for match with the existing wall tile. They made calls to check sizes and delivery dates for the tile I chose. Jimmy, the owner, stopped by meanwhile to evaluate the job, offer estimates of cost and date of installation. He was very specific about my needing to hire a plumber to move the fixtures before work began. This was helpful as I would not have realized this was necessary. The craftsman did a wonderful job laying the tile and caulking everywhere to avoid leaks. The weather was stifling hot but he worked so hard until finished.Beautiful work!

A worker from A&B Marble & Tile Design just regrouted my whole shower area, which is all tile from…read morebathtub to about 6 feet up and around the sink area. I'm a tenant and it's a super-old bathroom that had horrible looking grout with cracks in it and some of the tiles were bulging out a bit. The landlord ordered this work because of leaks in the building (so I have no idea what it cost). The worker spent about 6.5 hours working hard to complete this work. He arrived when expected (about a half hour early, but that was fine), and I was able to get my computer work done in another room of my small apartment (with my cat) while he was completing the work. I was impressed that he worked so diligently in a tiny space for such a long time. It's always difficult to be a tenant when work needs to be done. I appreciate that they came around the time expected and got the work done efficiently (i.e., so they don't need to come back). My old bathroom looks so nice now!

Worked with Jesus in picking out the tiles for our bathroom renovation. He was very easy going and…read morebrought a fun atmosphere to the shopping experience. He didn't mind running around and pairing tiles for us. Very knowledgeable on all the products there and is willing to help in any way possible. Quotes are provided in a PDF and sent via email. Liz Klar is another very well mannered and helpful associate there. On the day Jesus was not available, she stepped in with no hesitation to assist us with all our needs. She is very well versed on all the products in the showroom and very quick to act. When you ask for a quote or any questions during your time there, she will send an email on the spot and also include any additional information that you may have discussed during your visit there. She is very detailed and an extreme pleasure to work with as well. Showroom is well lit and tastefully put together. Gives you some really solid ideas for renovations. Plenty of floor models for inspiration and product viewing. They have a wide range of sample products in the back of actual size which makes it easy for pairing different tile patterns and designs. Overall, great experience and completed my purchase with him. He goes the extra mile to really make the experience as easy for the customer. We spent four hours there and he was helping us the entire time. I will provide an additional review once I receive the shipment. Please note the below for expectations for Porcelonosa There is no free shipping. Any shipping is a minimum cost of $125 because they deliver by the pallet and no other way. Each pallet can hold up to 2,000 lbs. Another option is driving up to New Jersey Warehouse to pick up the items on your own to avoid the $125 shipping fee. I would only suggest this if it's a few items. Vanity and tile material are suggested to be shipped on two different pallets, so please be mindful that your cost will be $250 for shipping. Their reasoning is the vanity will be easily damaged if they are fitted on the same pallet. When putting your order together, be sure to include the cost of ordering extra material. Special orders take time to be shipped from Spain to USA, and will not be available for pick up or delivery for an estimated 5-7 weeks. This will put some serious delays on your renovation project. They do not have an products for sale at the showroom locations. They all come from their warehouse in New Jersey. Curbside delivery is the only availability. If you live in an apartment building, they will NOT bring the material up to your unit. Please be sure to schedule the delivery date to a day when your contractor is available to move the material up on your behalf.

So product is nice looking I'll give them that! Issue is they have terrible customer service and…read moreshipping issues. If you have a deadline for your project don't get your stuff here. We had two major issues. 1) they charged us for shipping twice bc all items were ready but one and If you break up the shipping you pay twice. That second shipping was supposed to come on a specific day and time so hired contractor to come that day and they cancelled it saying "the truck never left". They refused refund that extra shipping fee. 2) they just flat out ordered the wrong size sink. They match the sink to the vanity you chose and they just ordered the wrong which delayed the project by over a week. Basically this place doesn't care about the customer but the vanities are nice.

I'm a designer, and Roma Tile never fails me. Their selection is beautiful, and the staff are…read moreknowledgeable and also supremely responsive and helpful. Thank you Bonnie and John!

We had a really wonderful experience with Roma Tile throughout our renovation. We worked closely…read morewith Bonnie, who was so knowledgable, experienced, kind, and patient. Though we were working with a smaller budget, we were still able to find gorgeous, Italian-made tiles from Roma that made our finished kitchen and 3 bathrooms look classic and beautiful.