Moniques has a good selection and decent prices but once the order is complete the assistance is…read moreterrible. Hassan happily took our order but when certain items were back ordered or defective, he would not return calls/emails. We finally got some help from Derek. Do not use Hassan!

Recently stopped by Moniques looking for new bathroom amenities and received THE BEST customer…read moreservice. Not only was the floor staff super helpful, a young associate named Anthony shared with me great recommendations and his kindness made my day. The products I purchased are such great quality and the variety of selection was perfect for my needs. 10/10 recommend, thank you Moniques!

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

We had worked with Watertown tile years ago when we re-did our downstairs and had had a great…read moreexperience. I was excited to work with them again on a much larger project--a kitchen and a bathroom. We visited the showroom and were given a list of stone yards to visit. We picked out a few slabs for quotes and emailed them to Nauhana along with our kitchen plans. I got an email back saying "we'll be in touch soon!" A week goes by and I don't hear anything, so I call. I speak to someone else on the phone who says "not sure why she didn't get back to you but I'll take a look at this and email you tonight." Things happen, I understand that. But then I don't hear anything. That was on June 7th, almost two weeks ago. I've received nothing. No follow up, nothing. Two different employees ghosted me. Even if they didn't want to take on my project, they could have at least told me. They delayed us. Serves us right for not shopping around more. And then I just received a generic follow up email, obviously from some bot or something. It irked me but made me laugh more than anything. "Perfect!" WTF? It also reminded me to write this review, so thanks.

Worked with Bob, Michelle and team recently on an 18 month project to remodel upstairs and then…read morekitchen and deck. They are great to work with, very clear communication, very accessible and responsive, and best of all very creative on executive our high level architect plan. Happy to chat to anyone who would like to discuss our experience.

We chose Terrene of New England and Boston Green Renovations for a kitchen/bath renovation 2 years…read moreago in our Newton home... we were extremely happy with the results. Michelle from Terrene was terrific.. she redesigned our kitchen and main bath.. making both spaces so much more livable. Her choices for countertops, cabinetry and color were perfect.. we are still loving everything. Fast forward to today.. we just completed a large project at our Cape house... Once again we turned to Terrene and Michelle who completely redesigned a kitchen, 2 bathrooms, a mudroom, and all closets. We ordered all cabinets and countertops through Terrene as well. Michelle was on top of every detail and made the project run smoothly for the contractor and us! Thank you Michelle and Terrene!

The best place to buy bath and kitchen products! Highly recommended for anyone looking to buy…read morequality products.

very upset the girl was helpful helping me choose the right items over a thousand dollars she said…read moreit would get at their shipping place pick up in one week i was excited because we are seniors and had no showers we remodelEd anyway they did not follow up I kept calling they said they would check it out it 4 weeks because it was sitting in their shipping room in Watertown meanwhile I lost my Plummer took other jobs , I asked that this was their fault and they should find me a Plummer and have it installed to compensate for their mistake the manager said go to Angie list ever apologized or talk to me . this is not good business manners. we are seniors and couldn't take a shower for 4 weeks at our home we had to go to my daughters house which is not close. they should of followed up they blame it on the computer. they certainly take your money first then they don't care

Joe and his team are amazing partners in navigating the complexity of coordinating and thinking…read morethrough beautiful tile solutions that align with a whole concept. His knowledge of trends, color coordination and style are unmatched.

Wonderful designer, great selection, great advice. These guys are friendly, knowledgeable and…read moreprofessional.

I purchased my cabinets 10 years ago and had a good experience then. Recently, the coating one of…read morethe doors started to separate. Matt had a replacement made at no cost to me. Thanks, Matt!

I will echo the overwhelming sentiment about this business - disrespectful customer "service",…read moreunresponsive and seemingly completely disinterested in working with a new customer. I was promised drawings and upon inquiry many days later I was told "I'm busy with other customers. Finally I got the drawing and quote for cabinet but no promised pricing on countertop materials I took the time to pick out in showroom. After two additional attempts I gave up. What a waste of time and they knew I was on a tight schedule. Back to square one. I recommend avoiding this business - based on the hubris I would say they already have more business than they deserve.

We have Rene' to thank for our beautiful bathroom. Rene' was absolutely wonderful to work with on…read moreour bathroom projects. She is extremely knowledgeable and has a great eye for choosing tile colors and styles that work beautifully together. She helped us design a gorgeous bathroom for our first condo, and when that purchase unexpectedly fell through, she went the extra mile and designed a completely new bathroom for the place we eventually bought. What also stood out was how helpful and available she was during the construction phase--answering questions, giving guidance, and making sure everything matched the design vision. Her patience, professionalism, and commitment to getting every detail just right made a huge difference for us. We highly recommend Rene' to anyone looking for a talented, thoughtful designer who truly cares about her clients.

I was on a seemingly neverending quest for a unique, statement-making tile for my bathroom…read morerenovation until I found Tile Showcase. The selection is unique and diverse, and the showroom is gorgeous and inviting. I worked with Jessica and can't say enough wonderful things about her. She was never pushy, gave educated and passionate information and advice, and was so warm and personable. She was extremely patient when we realized our budget needed to be smaller than initially expected, and I never felt judged for going in with expensive taste that didn't align with our budget. More salespeople should be like Jessica! She worked tirelessly to give us as many options within our price range and intended design as she could, and the only reason we didn't end up buying with her is because we couldn't find something within our budget that we loved. The only reason I didn't give this review 5 stars is because the selection is priced on the higher side and is less accessible to a more moderate budget. That being said, most of the tiles are very special and created like works of art, so it makes sense that they cost what they do.

We used Paul at DesignWorks Company for two smaller jobs at our house, and we could not be more…read morepleased with the attention to detail, communication, and overall quality of work. We struggled for over a year to find someone to help us retro-fit our lower cabinet and counter top for a new cook top. Then we found Paul! He made sure to present us with the best possible options and then executed it wonderfully. When I decided I needed doors for my office, Paul was the first person I thought of because I wanted the job done right and to look great. I am so happy with the outcome. I highly recommend him!

We contacted Paul at DesignWorks Company (DWC) to get a bid on renovating our bathroom. Paul got…read moreright back to us and arranged to come look at our (sad, dated) bathroom. He had some great ideas on how to enhance the space, showing us how we could easily have a bigger shower. We checked with a couple of other companies, but went with DWC because we liked Paul's responsiveness, ability to explain, patience, and flexibility. The bid wasn't the cheapest, but DWC did a fantastic job and was worth every penny! Paul walked us through every step, from design ideas to site logistics to explaining the process to connecting us with wonderful, sensible local vendors for tile, fixtures, paint, and window treatments. He and his crew are reliable, trustworthy, friendly, and CLEAN, besides being outstanding craftsmen. The subcontractors he engages are just as wonderful. They all have a good relationship with the city and took care of all permits and communication with the city. His ability to coordinate and adjust schedules kept the project humming along - it was finished in less time than anticipated despite a global pandemic hitting right at the end! He and his subs worked with the city to get everything signed off despite the city's shutdown. If you've read this far, I hope you'll let me share a story or two. How clean are they at DWC? They set up a staging area in a spare room with plastic walls and floor covering, and covered the stairs as well. One day I looked out the window to see them vacuuming the *driveway* at the end of a day when they were sawing outdoors. How good are they? They found a squeaky subfloor board on the landing and fixed it (yes, it cost extra) because they were worried it might warp the tiles in the bathroom. The subcontractors pointed out many times little details that made them want to work with DWC. How creative are they? They wanted to recess our medicine cabinet but found a pipe behind the wall. So they bumped out the wall there so we could have a recessed cabinet (which we hadn't even thought of, but which looks much nicer than one hanging on the wall). How quiet are they? I work from home, and they never disturbed me. Or our dog, for that matter, but she's pretty deaf. In fact, they were always happy to see her, which of course endeared them to me even more. How perfectionist are they? They fixed some dings made in the other rooms in the course of the work and even had the painter do the stairway, even though most of those dings were done by us. Finally, if you've read this far, the DWC crew and everyone who works with them are just plain NICE. It was a pleasure to have them work with us, and I would engage them again in a heartbeat.