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The Tile Shop

5.0 (10 reviews)
Open 9:00 am - 7:00 pm
Updated 3 weeks ago

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5 years ago

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Tony S.

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11 months ago

Mariana is resourceful and has a great eye. We're excited about our project and Tile Shop is making it happen

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Tony S.

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3 years ago

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6 years ago

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5 years ago

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4 years ago

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5 years ago

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6 years ago

Adrian is the best- made picking everything for our new home super easy. Go see him! You will not be disappointed!

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6 years ago

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6 years ago

Beautiful tile! We went to several other spots and had the best experience here. Brent was very kind and helpful.

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Review Highlights - The Tile Shop

As soon as I walked into the store I was immediately greeted by Leoni, who was warm, friendly and helpful.

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Watertown Tile & Marble Design

Watertown Tile & Marble Design

(28 reviews)

$$

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

We had worked with Watertown tile years ago when we re-did our downstairs and had had a great…read moreexperience. I was excited to work with them again on a much larger project--a kitchen and a bathroom. We visited the showroom and were given a list of stone yards to visit. We picked out a few slabs for quotes and emailed them to Nauhana along with our kitchen plans. I got an email back saying "we'll be in touch soon!" A week goes by and I don't hear anything, so I call. I speak to someone else on the phone who says "not sure why she didn't get back to you but I'll take a look at this and email you tonight." Things happen, I understand that. But then I don't hear anything. That was on June 7th, almost two weeks ago. I've received nothing. No follow up, nothing. Two different employees ghosted me. Even if they didn't want to take on my project, they could have at least told me. They delayed us. Serves us right for not shopping around more. And then I just received a generic follow up email, obviously from some bot or something. It irked me but made me laugh more than anything. "Perfect!" WTF? It also reminded me to write this review, so thanks.

Tile Showcase

Tile Showcase

(62 reviews)

$$$$

We have Rene' to thank for our beautiful bathroom. Rene' was absolutely wonderful to work with on…read moreour bathroom projects. She is extremely knowledgeable and has a great eye for choosing tile colors and styles that work beautifully together. She helped us design a gorgeous bathroom for our first condo, and when that purchase unexpectedly fell through, she went the extra mile and designed a completely new bathroom for the place we eventually bought. What also stood out was how helpful and available she was during the construction phase--answering questions, giving guidance, and making sure everything matched the design vision. Her patience, professionalism, and commitment to getting every detail just right made a huge difference for us. We highly recommend Rene' to anyone looking for a talented, thoughtful designer who truly cares about her clients.

I was on a seemingly neverending quest for a unique, statement-making tile for my bathroom…read morerenovation until I found Tile Showcase. The selection is unique and diverse, and the showroom is gorgeous and inviting. I worked with Jessica and can't say enough wonderful things about her. She was never pushy, gave educated and passionate information and advice, and was so warm and personable. She was extremely patient when we realized our budget needed to be smaller than initially expected, and I never felt judged for going in with expensive taste that didn't align with our budget. More salespeople should be like Jessica! She worked tirelessly to give us as many options within our price range and intended design as she could, and the only reason we didn't end up buying with her is because we couldn't find something within our budget that we loved. The only reason I didn't give this review 5 stars is because the selection is priced on the higher side and is less accessible to a more moderate budget. That being said, most of the tiles are very special and created like works of art, so it makes sense that they cost what they do.

Designworks Company

Designworks Company

(6 reviews)

$$

We used Paul at DesignWorks Company for two smaller jobs at our house, and we could not be more…read morepleased with the attention to detail, communication, and overall quality of work. We struggled for over a year to find someone to help us retro-fit our lower cabinet and counter top for a new cook top. Then we found Paul! He made sure to present us with the best possible options and then executed it wonderfully. When I decided I needed doors for my office, Paul was the first person I thought of because I wanted the job done right and to look great. I am so happy with the outcome. I highly recommend him!

We contacted Paul at DesignWorks Company (DWC) to get a bid on renovating our bathroom. Paul got…read moreright back to us and arranged to come look at our (sad, dated) bathroom. He had some great ideas on how to enhance the space, showing us how we could easily have a bigger shower. We checked with a couple of other companies, but went with DWC because we liked Paul's responsiveness, ability to explain, patience, and flexibility. The bid wasn't the cheapest, but DWC did a fantastic job and was worth every penny! Paul walked us through every step, from design ideas to site logistics to explaining the process to connecting us with wonderful, sensible local vendors for tile, fixtures, paint, and window treatments. He and his crew are reliable, trustworthy, friendly, and CLEAN, besides being outstanding craftsmen. The subcontractors he engages are just as wonderful. They all have a good relationship with the city and took care of all permits and communication with the city. His ability to coordinate and adjust schedules kept the project humming along - it was finished in less time than anticipated despite a global pandemic hitting right at the end! He and his subs worked with the city to get everything signed off despite the city's shutdown. If you've read this far, I hope you'll let me share a story or two. How clean are they at DWC? They set up a staging area in a spare room with plastic walls and floor covering, and covered the stairs as well. One day I looked out the window to see them vacuuming the *driveway* at the end of a day when they were sawing outdoors. How good are they? They found a squeaky subfloor board on the landing and fixed it (yes, it cost extra) because they were worried it might warp the tiles in the bathroom. The subcontractors pointed out many times little details that made them want to work with DWC. How creative are they? They wanted to recess our medicine cabinet but found a pipe behind the wall. So they bumped out the wall there so we could have a recessed cabinet (which we hadn't even thought of, but which looks much nicer than one hanging on the wall). How quiet are they? I work from home, and they never disturbed me. Or our dog, for that matter, but she's pretty deaf. In fact, they were always happy to see her, which of course endeared them to me even more. How perfectionist are they? They fixed some dings made in the other rooms in the course of the work and even had the painter do the stairway, even though most of those dings were done by us. Finally, if you've read this far, the DWC crew and everyone who works with them are just plain NICE. It was a pleasure to have them work with us, and I would engage them again in a heartbeat.

The Tile Shop - flooring - Updated May 2026

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