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    The Tile Shop

    4.1 (7 reviews)
    Open 8:00 am - 6:00 pm

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    7 months ago

    Huge selection for our bathroom remodel. The sales agent was very helpful in making our selections.

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    Tony S.

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    6 years ago

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    3 years ago

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    4 years ago

    Knowledgeable employees, Friendly service and Good products. Checking out an item on loan wasn't possible.

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    9 years ago

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    5 years ago

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    Floor & Decor

    Floor & Decor

    (50 reviews)

    $$

    Raleigh

    We recently completed a small bar/kitchen area and bathroom project using tile from Floor & Decor…read morein Memphis, and the experience was excellent from start to finish. Before placing our order, we requested several tile samples from the Floor & Decor website so we could see the options in our home. After narrowing down our choices, we contacted the Memphis store and were connected with Marsha Turner, a design consultant there. Marsha was incredibly helpful in pulling everything together. She helped us finalize the backsplash selection, recommended the pencil trim that perfectly complements the glass tile, and advised us on the best grout color so the glass tiles would really stand out. Her guidance made a difference in the finished result. Although we live near Little Rock, the Memphis store is our closest location since moving from California. This is actually the fourth home where we've purchased tile from Floor & Decor, and once again the process was smooth and easy. Delivery also went perfectly. The freight truck arrived with a lift gate, and the driver used a pallet jack to place the tile directly in our garage, which made unloading very easy. We're extremely happy with the quality of the tile and how everything turned out. Many thanks to Marsha Turner and the Memphis Floor & Decor team for their help and professionalism.

    We went in for some porcelain tile, that is about 50 years old. We asked a saleslady, by the name…read moreof Erica, if she could help us. Erica went above and beyond telling us about the tile and showing us different options to replace the damaged area. She was very knowledgeable, professional, and friendly. She answered all our questions and guided us on the process of different options that were available to us. We were very pleased with her personality and willingness to assist us. We never felt rushed or pressured. We highly recommend Erica Jones for any of your needs. She was priceless. Thank you Erica!!!!!!

    Granite & Marble Products

    Granite & Marble Products

    (1 review)

    Cordova

    Hiring this business has honestly been one of the worst decisions I could have made. I originally…read morehired them to renovate 2 small bathrooms approximately (6ft x 8.5ft) in my home. The contract was drawn up and signed on 3/6/17. The sales associate, who apparently has now been fired, assured me the crew could finish each bathroom within 1 week each. Needless to say, it is now October, my daughter is 5 months old, and they are still not finished. Here is a list of all the problems and set backs that have occurred up to this point. In the first bathroom, the wrong tub was installed. Lucky for me, a piece of marble fell from the wall and broke the tub which then had to be replaced by the correct one. This meant taking down the marble walls that had already been put up. Second, the marble vanity top was installed. Unfortunately they cut 3 holes in the surface for my faucet after I told them it only needed 1. It was remolded and replaced. It took until July before the first bathroom was completely finished. Their supervisor apologized saying he just took over managing the crew and assured me the 2nd bathroom would be completed in a timely manner. I expressed to him that I wanted the same tile, marble, sink, fixtures, etc. as in the 1st bathroom. In the 2nd bathroom, the wrong size shower pan was installed. It was removed and corrected upon the next visit. After which the tile was installed. I was furious when I came home to see they had used red grout between the gray tiles (in the 1st bathroom gray grout was used and the extra grout was still sitting in my garage). They had also installed the vanity over the tile as well as the commode. They dug the grout up around my vanity and commode and regrouted the correct color. Red grout still lies beneath the vanity. The front face of the vanity was cracked after being screwed on and the toilet was not installed flush with the floor. There is a half-inch gap on the front of the commode that has been grouted. Apparently, the installer of the toilet and tile has been fired as well. They refuse to properly reset the commode. They did however bring a new face for the vanity, which they cracked again when mounting it. It still needs to be replaced. The soap insert installed in the shower wall is not the same color marble as the rest of the shower. They said they would come back to replace it. The wrong marble vanity top was also installed in this bathroom. They installed an oval sink when I had originally asked for a square sink (like in the first bathroom). They did come and replace it with the correct sink, but for some reason, the new sink was warped and unlevel. I let them shim it so that I could have a functioning sink. Now I am being told that the shower glass for the shower (that I had chosen off the gallery floor) is not included in my contract and they are not installing it. Someone mysteriously marked through it in the paperwork, therefore it was not included. In short, there is no structure or guidelines for consistency among the installers, poor communication between the sales person, manager, and installers, and poor supervision of what is being installed. All I've heard are excuses for poor workmanship. Also, be careful of what you pick out on the gallery floor, it might not really be included in your contract!

    From the owner: GMP is proud to have offered our services to the general Memphis area for 50 years. GMP offers…read morecustom countertop solutions for bathrooms and kitchens. We carry a variety of granite and quartz material is stock ready for fabrication. GMP is the only manufacture of cultured marble in the mid south area. Cultured marble offers a cost effective solution for easy to maintain custom showers, vanity tops, and tubs.

    The Tile Shop - kitchenandbath - Updated May 2026

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