Sunitha is very meticulous and always does an amazing job! Whenever I need services, she usually…read morecan offer me a same day appointment. I have been seeing her for the past 4 years and I have never once been dissatisfied with her services. I would rate her more than 5 stars if I could

Needed quick eyebrow threading, up in Nashua for a friend's wedding. Lives up to the good reviews…read moreon Yelp! $7 for eyebrows, located in Fancy Nancy's, third door on the right down the corridor - ladies at the front will direct you. Knock on the door to let her know you're there and she'll come grab you :) Back to my eyebrows - she did a great job and is really quick!

My wife went in for a wash and blow dry. No cut, no product, no hair style. Charged her $75.00!…read moreWhat a rip off and joke. EVERY other place in Lowell area when called said $35.00. They say $ more like $$$$$$$$$$ I would go elsewhere.

I went to this place randomly because I had a surgery not convenient to wash hair myself.. it's so…read moreclose to my home and looks grounded. The lady almost poured water in. My ears and forehead.. in the end, she said wash and just blow dry hair costs $75 and she also asked for tips.. it was the worst hair salon experience in my whole life.. I felt scammed and my husband is surprised I paid $75 for just washing and blow dry hair.. any places we asked is around $30. Not saying the place is dirty and hairs stick on floor!

WARNING! PLEASE DO YOUR RESEARCH!…read more I never imagined I'd be writing a review like this, but I feel a responsibility to share what happened to me at Indulgence Med Spa so that no woman ever goes through what I had to. I went in for (what should have been) a routine laser hair removal appointment. Instead, within hours, my legs were burning, blistering, scabbing, itching, and there was raw skin exposed. I was in agonizing pain with severe, second-degree burns all over my legs. I'd like to preface with the fact I had gone to get 10 laser hair removal sessions at multiple different med spas before this incident, without ever facing any issues. I also do not have "sensitive" skin. After seeing my legs after the incident for the first time, the laser technician immediately started crying in front of me and looked mortified. She referred me to the owner, Anu, who also teared up and said she couldn't imagine something like this happening to her daughter. I thought they had empathy, but unfortunately, I was wrong. As an insincere apology, the spa offered me some ointment, red light therapy for the intense scarring, and other services from the med spa - but the reality was that I was the one dealing with the physical damage, the emotional toll, and the financial burden of trying to heal. Not to mention this forced me to commute back into the med spa, incur additional transportation costs, use PTO, and constantly be reminded of the incident. I had to beg for weeks to get a simple refund on the appointment, to the point my mother had to get involved because she was so livid with their lack of accountability. They gaslit me for months, saying "it will be better in two weeks", "it will be healed in a month", "it will be gone next time you come in". It is almost two years (and thousands of dollars) later and I am still not fully healed. The laser technician was undertrained. The laser machine ran out of coolant and beeped the entire appointment, but she still continued my treatment. I was told that the technician who performed the treatment had been let go, but I later learned from others that she was still working there. I even saw her there myself when I came in for a rescheduled red-light appointment, which confirmed they were lying about letting her go and just scheduling her when I wasn't coming in. The months that followed were some of the hardest I've experienced physically and emotionally. I spent thousands of dollars out of pocket on dermatology visits, prescription creams, healing products, and treatments trying to repair the damage. I am not someone who cries easily, but for months I cried every single day. Every time I looked in the mirror or caught a glimpse of my legs. When I thought about the possibility of these scars being here on my wedding day. One day at the gym, someone I didn't know asked me if I was a burn victim. I can't describe how humiliating that felt. This led to further expenses, as I had to buy more clothing to cover my legs due to insecurity and embarassment. I looked into some of their other reviews, and unfortunately, it seems like this has happened to a lot of people - not just me. This entire experience left me feeling drained, embarrassed, and ignored. A cosmetic treatment that was supposed to improve my confidence instead left me dealing with over a year physical healing and emotional distress. There are so many great, ethical med spas in the area run by trustworthy staff. Please do your research and give one of them the business instead.

Stay away!! The laser technicians have no clue what they're doing. I went in for laser tattoo…read moreremoval. They used a setting that was way too high. It caused extreme blistering, hypopigmentation, and discoloration. I'm sad about how long this damage will last. Please avoid for anything laser related, but honestly probably better off avoiding this med spa entirely. Edit 2/6 for more context: I bought a 3 pack of sessions and started my first early spring of 2024. At that point we walked through some waivers and information about the process and post care. I shared that I was not aiming for full removal but just wanted to lighten a little so I had more options to rework the tattoo. The first session must have been a much lower setting, it healed fine. My next session was a couple months later in the summer. The blistering was awful, but I wrote it off as maybe I had done a worse job of keeping the tattoo cool after given the heat wave that was going on (note I stayed inside and kept it out of the sun, but idk body heat in the summer). This photo was after my 3rd session. The second and third sessions they didn't ask me anything about how my healing progress went, what my goals were, or any assessment of the area. I had no idea how much they were increasing the laser by. None of the process was clear to me in the following sessions. Maybe I should have asked more, but I think that's more so their job, as this is my first removal process and I'm still learning. I cropped this picture to show less of my body, but the discoloration here is extreme and definitely outside of normal circumstances. As soon as the laser went close to the large discolored splotch, there was a flared up burning sensation across a large area. Kind of like a splash effect. I think it should have been obvious at that point to anyone who is versed with laser technology that it was too much. They continued to go over everything at that level of intensity multiple times when we should have stopped entirely or turned down the intensity. It's hard for me to give them too much benefit of the doubt, because as the client I was just trying to calm down despite the pain. I've learned a lot since, and wish I had spoken up for myself. But I just didn't know better, but they should have. I've had to follow up with professional dermatologists which I should have done in the first place. This will make healing/reworking/covering up the tattoo much worse than if I hadn't lasered at all. When in the first place, I didn't hate the tattoo. I was not in a rush to get it fully removed. Which I clearly communicated in my first session. Sorry to be a hater, but it's just really sad for me because it's kind of this haunting reminder on my body. Also they push everyone to leave a 5 star review before leaving/on the way out. I'm sure not everyone who has left a review has had as bad an experience as me. But take the reviews with a grain of salt.

Extremely pleased with the results of my facial and full face threading. Priti took her time,…read moregetting every single hair and made sure I felt comfortable and relaxed during my facial. The space is clean, luxurious and cutesy. There's plenty of off street parking on the side or back. Bonus that it's right next to a sandwich shop and cafe!

Priti is excellent at all that she does. Her threading is top notch and her facials will leave your…read moreskin glowing. I highly recommend you give her a try. You will not regret!

I am a top customer of the Chelmsford location for buying services and products, and only thing…read moreeven more highly of my experiences each time! I always appreciate the special service and support provided to me by Mary Kate. She is highly responsive, very personable, and ensures that I receive prompt attention. I appreciate her very positive attitude. This makes an amazing difference as a customer since I originally started going to EWC at another location originally. Thank you for all that you do!!! For services, Lauren is a master!!! I can't say enough about her work and appreciate her highly positive attitude, focus on comfort, and attention to detail. I trust her completely to do an amazing job. Thank you for all that you do!!!!!

We had an extremely disappointing experience at this establishment.  The front desk attendant,…read moreJocelyn, was not only combative and condescending but also consistently rude throughout our interaction. We arrived just three minutes late, only to be subjected to an unnecessarily lengthy lecture on their late policy. Even after we assured her that we understood, she continued with her reprimand. Despite multiple requests for her to stop, she persisted in chastising us--right in front of a crowded lobby. When we calmly pointed out that her behavior was unprofessional, she dismissively responded that we didn't have to stay if we didn't want to listen to her. As if that wasn't enough, she then spoke about us openly to her coworker while we were still present. When we informed her that we could hear her, she flatly stated that she didn't care. This lack of discretion seems to be standard practice at this establishment. During our time there, we became unwilling participants in overhearing details about other patrons' procedures and Jocelyn's personal opinions on them. At full volume, we learned that the next client was receiving a Brazilian wax, followed by Jocelyn's loud and unsolicited commentary about how "gross" she found such services. In summary, if you're looking for a reception experience filled with lectures, public shaming, and eavesdropped commentary on your personal choices, then this is the place to be. Otherwise, I suggest you look elsewhere. For the record, the wax itself was excellent. Service date: 10/18/24. Appt time: 6:30pm & 6:45pm PS: if you were the Brazilian appt after us, you should probably call the manager. Jocelyn did not speak kindly about you.

I just had an amazing experience at Beyond Day spa. Had a micro needling facial with Ana. She…read morereally took the time to explain the whole process and what would best benefit my skin. She showed true professionalism and care for the integrity of my skin. Very relaxing and clean! Also had the opportunity to have a wax with Angie, made me feel very comfortable also extremely professional! Best wax ever! Beyond day spa is perfect whether you visit spas regularly or first time and don't know what to expect. This is the type of setting where anybody will feel welcome and comfortable!! Highly recommend! Janelle

I've gone here a couple of times in the past for a massage. Friendly service and the facility is…read morewell maintained and cleaned. Never had an issue and I felt comfortable speaking up if I wanted a bit a softer massage etc. Plenty of parking as well.

Rana is wonderful! The salon itself is super clean and the stylist always knows what to do with my…read morehair for the best outcome. I have been going there for years and continue to go because I know that my hair will be done correctly every time.

Highly recommend. Bo is my go to stylist. She is very skilled in styling natural curly hair…read more Normally I have her straighten it and it looks great.

It was great Jasmine is great .Im so happy with my eyebrows I will keep coming back.shes a good…read moreperson im going to tell my friends they should go

Haley is amazing. If you want your skin to feel amazing and look buttery smooth you must go for a…read morefacial with Hayley. The place is so clean and her room is the coziest. She's so talented and makes you feel renewed! Can't say enough good things about the facial I received.

Woohoo first to review! Laurissa is absolutely awesome! I came in for my 2nd session/touch up. I…read morehad previous work done from a different person and wasn't too thrilled. I get nervous telling a new person that just because I don't want them to think I'm extra lol. But Laurissa was completely understanding and she not only fixed my brows, she did an amazing job! I appreciate her asking me what I was looking for and giving me feedback. The touch up session was in and out - pretty quick, but amazing results! She's an excellent artist and a great person. I am glad I found her! I've received so many compliments on my brows- one person even used the word "phenomenal" to describe them. I love the vibe here- very clean and nice. Thank you!

From the owner: Experience the beauty of enduring enhancements that provide a natural and refined look every single…read moreday using a special technique! Us ladies must find beauty investments to ourselves, and this is one of them. Head on over & get your dream brows!