OK so I went to this pub/restaurant before it was taken over by the new owners and it definitely needed a revamp, so when it did I was excited to visit. What a mistake that was it was a disaster. We had gone on a family trip with the kids in tow and as we entered the parking area a couple came out saying don't bother, you'll have to wait 2 hours to eat! This should have told us everything but no like fools we still went in and sat down on one of the new tables with it's own TV (posh hey), only to be told to move as children can't sit at these tables (nice hey, the kid's are now wound up). Then we queued to place our food order, after waiting and hearing the manager (who was taking the order's) telling a bunch of collage kid's who were placing orders on a large table that they couldn't order separately and had to pay in one go (like they could afford to do that, they were ringing and checking there card balances)! When I eventually got served 30 Min's later I was told hang on your number is not on my list, go back to your table and you can order when I send someone over to say so, no sorry no explanation I was so shocked. My husband was all ready to go after we had finished our drinks when they came over and said you can order now, we said forget it. they explained there had been a power cut and they were busier then expected. We explained that that was not a good enough reason to be so rude and left. We have never gone back and never will!
We drove to the swallow further down the road who had been gaining all the customers the Thrasher had lost, they said the line about the power cut was rubbish as they were on the same network and had no problems! read more