My experience with this Quest location was very unpleasant overall. They aren't organized. They…read moredon't have it together. They're short staffed. And they are extremely rude. I didn't have an appointment, but needed a collection kit, and I was sent here from my doctor to pick one up. I checked in, and I waited...... They weren't busy. 30 minutes later, someone comes out and asks me "What do you want?" And she had a very condescending attitude. Finally giving me my kit, I was told to make an online appointment in the future, even if it's just to drop off my sample. The problem with places like this, no staff to even greet you, are reasons why I avoid Quest in the first place. It pains me to write any negative reviews. I do NOT recommend them!!! Avoid this place like the plague!!! I was poorly treated, and I will NOT return to ANY Quest location ever again! Enough said.....

The place is filthy. I told…read moreThem last time and no change. Bloody gauze, not in the trash, armrest not clean three pieces of trash on the floor And you can see people's urine samples on display it's gross

We came at 6:30am for a pregnancy bloodwork appointment. Waited for 1 minute and had Ali helping us…read morein the back. He was absolutely fantastic! I hadn't had much water and I have small veins but he got it first try and confirmed each vile for my information afterwards. 5/5 stars Ali! Update: Just came again for additional bloodwork and had Adriana helping us. She was very kind and great at what she does. Found the vein on the first try!

The MOST unfriendly unprofessional RUDE people. Uncaring, unkind unsympathetic. Waited an hour for…read moreliterally a two minute blood draw. Go ANYWHERE else.

I had my blood taken today and I always dread it and don't do well with needles. Gabriella took my…read moreblood and it was as easy and painless as I could have ever imagined. She's amazing and a God send ... so grateful for her!!

Wanted to like this place since it seems like a small business. Had to go to quest beforehand for…read moredifferent blood work and asked my husband to go see how long the wait was. He came back astonished, telling me the lady at the front desk was extremely rude. He just had a question about the wait and she had told him everyone has to join the wait list and she was the only one working. Totally understandable it can be stressful being the only one working but, you do not and should not take it out on guests/patients. I have had plenty of blood work and iv's in my life and have never had bruising quite like this. Martha, I had faith in you! Do better.

I have been going to the Westcliff lab for over 18 years and have had nothing, except good luck!…read more The staff there are very helpful, friendly, and encouraging! This location is very convenient for me to go to as this is the closest to where I currently live! The other ones are like way out in Santa Fe Springs and I refuse to drive the needless distance when Newport Beach is much more closer! What more could I ask for!

This is probably the nicest WML I've been to so far…read more The office is bright and clean, larger than the others. The staff is very efficient - check in, paperwork, 2 vials of blood without a bruise, all complete in less than 10 minutes. All with the added perk that it's right across the way from my doctor's office.

This afternoon at 2PM my mom Claire had her third stem cell therapy treatment from Hersh Medical…read more The procedure was conducted at Douglas Murray, DC (a clinic for chiropractors, acupuncture, and Massage therapy). It began with the doctor taking x-rays of Claire's Wrists. I intend to have x-rays taken again 9 to 12 months from now to compare and post them. After examining the x-rays and explaining what the doctors (Neil Hersh and Steven Dundas) saw on them they listened to Claire (my mom) and answered her questions. During this time they explained to her what amount of stem cells cc's (cubic centimeter or cm3) they recommended. They said that they could not tell how where she would need injections and of how many cc's would be enough to make a difference in her levels of pain and recovery. Based on the x-rays and my mom's description of her pain level (she has arthritis) they prescribed 2 cc's per wrist (4 total). My mom decided that she was going to live at least 10 more years and wanted to enjoy golf and opening jars for the rest of it she wanted the 2 cc's. They will use less if you say so. The procedure was conducted by Dr Neil Hersh. Claire described that doctor as cleaning everything to the point that her hands and everything else was immaculate and disinfected. He ensured everything was super clean. She said, "It was efficient and highly professional. He kept me informed every step of the way. The pain level of the injections was tolerable." After the procedure was done we had to wait at least 15 minutes afterward to insure everything was good. The doctor instructed her to keep her hands up (like shoulder level and criss crossed over her head) during that 15 minute wait time. It had something to do with preventing her hands from swelling. Along with the standard instructions to drink 64 ounces of water, no strenuous use of her hands, no caffeine, and eat health, one new requirement was to get a splint for her hands (it would apply pressure to them without being too tight). I drove her to walmart where we bought the splints for her hands and took her home for a nice dinner. I had to do the cooking for her this time (ha ha). She describes that her hands feel fine now (7 pm) and that there is no pain whatsoever. The only downside so far is that mom is supposed to lay off golf for 6 weeks. In a week she might get to practice putting but she is not supposed to strain her hands. Our magic number for great results has been 3 months but I am hoping to see her hands get stronger by or before the end of thirty (30) days.

You know how you've been told that some things are too good to be true? I was hoping that would not…read morebe the case for Amniotic Stem Cell treatment. I've been active in sports my entire life, and had arthroscopic surgery on my right knee 30 years ago, and then again 10 years later. It had been successful for a while, but continued tennis and skiing and other sports wore away at my knees. It got to a point where it became painful to walk up and down steps, and to do other activities and the sports I enjoy. Then I heard about Stem Cell treatment, and could hardly believe my ears. I was DETERMINED NOT to have a knee replacement, and hoped that Stem Cell treatment would be the solution. My knee was "crackling" and felt loose. I had to wear a brace for sports, and then even for walking! The pain after tennis necessitated taking anti-inflammatories, which had stopped being effective. I was worried.... I decided to go for the Stem Cell treatment after hearing the presentation from Hersh Medical. They explained how amniotic stem cells were a better choice than using your own adult cells (especially if you are an older adult with less stem cells!). They were right! It's only been a little over 2 weeks, and I can honestly say I ALREADY feel a difference. Walking down the steps is less painful. My knee is not crackling anymore, (although it still does make a cracking noise occasionally). AND, I can now cross my right leg over my left, which was very painful and made many yoga positions impossible! I'm very happy, and patiently EXPECTING even better results as my "baby stem cells" reproduce and fill in my damaged cartilage. DON'T even think about knee replacement before you've tried Stem Cells. This is medicine of the FUTURE- and it's available now. I AM a patient, and I will begin speaking to Medicare to fund this type of treatment which is far less invasive, and costs a mere fraction of a knee or hip replacement, is practically painless, and really works!! That's a win-win-win-win!!!

I've been scared of getting my blood drawn pretty much my whole life, and for some reason I never…read morefelt that fear once with Andreh. He's extremely professional, super efficient (he was in and out of my apartment within 10-15 minutes), and clearly knows what he's doing. He walked me through everything with total confidence and made the whole process feel easy. He was also super patient with my barking dogs, so there's some bonus points right there. If you're in the area, you need phlebotomy done, and especially if you get anxious about needles or haven't had it done before, this is your guy. Five stars - highly recommend.

I had my call returned within about 15 minutes. Andre's a super friendly guy, pretty funny dude. He…read morewasn't overscheduled and was able in my case to accommodate a next-day appointment. I paid up front over Venmo, feeling comfortable with it because of his good reputation on here. And indeed he did not disappoint. Andre showed up to my house exactly on time. He went over the instructions of the kit for the test I was having done, and already knew what to expect. He asked the right questions - "Are there ice packs with this one?" "Does it need to be centrifuged?" He was even such a pro he knew which cabinet door held my garbage can without looking. The poke itself was right on the money, nearly painless, and without complication. He took the kit with him to do the postal dropoff himself - it was included with his services. One less thing for me to have to do, which was appreciated. We shook hands, said goodbye, and that was that. He did not solicit me for a Yelp review. A lot of service providers will offer deals to customers in hopes of scamming their way into a good review - it's a red flag whenever I see it and it makes me mad for having wasted time reading reviews that were essentially bought. But Andre didn't do that at all, which is why I immediately got on my computer to write him a review anyway. He earned his reviews by being good at what he does. I'd use him again anytime.

I just came here to today 2/26/26 to have a CT scan. From the moment I walked in the ladies behind…read morethe desk were super nice and welcoming. However Maddy my technician who did my CT scan was the absolute best. I've never had such a professional, kind, supportive, informative lab technician who does CTs before. She even got me warm blankets because I'm always so cold. When it was done she helped me up and told me that my Dr will have the results back STAT. She made me feel comfortable and is phenomenal at her job. I sincerely hope that Maddy will be recognized and get the registration that she deserves. If there were more stars to give I'd give them all. That's how comfortable and kind she made me feel in a not so comfortable time.

Today when I went in for my MRI, the check-in process was very quick and easy, and I was seated…read morecomfortably. However, when the MRI technician came to take me into the room and set up the machine, she seemed very careless and not very attentive. She briefly asked what kind of music I wanted, then closed the door and left. I asked how long the procedure would take, and I was told fifteen minutes. Once it started, the noise from the machine was extremely loud and suddenly caused me to develop a headache. I simply endured it for the full fifteen minutes. When it was finished and another staff member came in to open the machine and help me out, I mentioned what happened. He told me that next time I should ask for earplugs. I responded that I hope there won't be a next time soon, as this is not something I experience regularly. In my opinion, patients should be reminded in advance that the noise can be very loud and that ear protection is available. This discomfort could easily be prevented. I feel the staff need to be a bit more attentive and considerate, rather than just treating it as a routine task and moving on. Patients deserve more care and awareness.