Ive been with Sextons for over 20 years, and choose to stay exactly where I am. 5 because EVERYONE…read moreis always nice and very respectful . I will continue my tax service with Sextoms...!!! Amen

They are liars. They asked for my mobile number as part of signing up to file taxes. Then they…read moreimmediately texted me. There was no request to text and no checkbox selected stating it was ok to text me. So this is a TCPA violation and I told them so. The employee said she was required to text me and I said no don't text me. Then she said I can remove you but you don't have to be so rude about it. I fail to see where the rudeness came in telling them not to text me when they had no consent and mentioning TCPA. I was asked to sit in the waiting room and documents were taken into the back where apparently the employee began to cry over our conversation? So another employee came out with an attitude, said I made their employee cry then told me to leave. Sorry but if the employee cried after our conversation something else was clearly bothering them. I was not rude to anyone until they copped an attitude with me. However since they chose to make me leave over an obvious lie, they don't deserve my business or anyone else's. It won't let me select Zero stars. But since I'm forced I'll credit them one for working in such a rough neighborhood. That's still no excuse to treat people the way they just treated me.

Met with Patsy and took her all kinds of a mess. She advised and explained what needed to be done…read moreto fix my mess! She did this in 4 days to beat a looming deadline I wasn't even aware of. Her pricing was great, her knowledge was amazing and most of all she showed great empathy with what I have dealt with the last 3 years. I highly recommend her for your tax needs!!!

Best tax store in the city! Amy does our taxes every year and makes them so quick and easy!read more

From the owner: When you give Liberty Tax the honor of preparing your taxes, you're choosing to work with dedicated…read moretax professionals who'll help get you every deduction you're entitled to.

Best place for taxes, payroll, wealth management and even technology software! Wonderful customer…read moreservice and regional footprint.

From the owner: Our team of certified public accountants utilizes a comprehensive approach that includes providing…read morequality accounting services with a host of other business services designed for your success.

The wait was fast. The employees were friendly and courteous. They double checked everything. And…read moreexplained all there tax advance products so I could understand what was best for me.

Friendly people, answered all my questions and explained my refund to a small extent.read more

I went to file at Jackson Hewitt last year in Owensboro my federal return was $750 and my state…read morereturn was $310 my whole federal return went to fees so I only ended up bringing back $310 for the whole year I was extremely pissed. And what pissed me off even more was I have been going to them since 2016 never again I'd rather file by myself for free I deserve that hard earned money.

If I could give this 0 stars, I am certain that I would. The WORST customer service experience I…read morethink I have had to-date. I had informed that staff there that this was my first time filing taxes by myself (I am 22 years old), and did not learn ANYTHING while I was there. Absolutely nothing was explained to me and I barely talked with the preparer throughout the entire process. This office consisted of two women- one of which was smirk and rude, and the other was slightly approachable. The preparer I had worked with was dressed as if she had just gotten out of bed, and the professionalism in the office was slim to none. I left my tax appointment that day crying and to be honest, very upset, because I felt as if I was being yelled at for not knowing how to do taxes rather than being helped and informed. I have had my taxes done through Jackson Hewitt in previous years, but I will NEVER return to this location. The staff made me feel stupid and helpless.