Great customer service , it's always a great start to the day to stop In and visit Chris, Jacob ,…read moreand Lauren :) :)

From the owner: Banterra is one of the largest community banks in the Midwest region, offering banking facilities…read morein five states - Illinois, Indiana, Kentucky, Missouri and Arizona

I opened an account online. Subsequently, the customer service became horrendous. From the…read morecondescending tone of the representatives to the annoyance with questions or problems, the account was ultimately closed. Not going to put my money with people who mistreat me.

Do not use for banking or loans you're just another account to them charging fees just to make a…read morepayoff and don't even think about using your bank card or credit card to make the last payment

Fifth Third Bank marketed a Money Market account to me with a guaranteed rate for a fixed period of…read moretime in writing and verified in person with their agent. This offer and rate was extended as stated by their agent. The account statements are delayed. When mine arrived I noted the rate I was guaranteed to receive by their agent was higher than the rate actually paid. Upon further investigation I discovered not only was I not paid the rate I was guaranteed to receive by their agent but I was also underpaid during the period of the initial extended promotion. I must assume all who responded to the 5th3rd Money Market special were similarly not paid the warranted rate of return. After months of effort including calls, in person visits, correspondence with Fifth Third Bank at various levels and finally governmental authorities, Fifth Third Bank made a small token additional partial payment and supplied hundreds of pages of repetitive, unresponsive replies while ignoring the fact that their agent continued to warrant a fixed return. This fraudulent misrepresentation cost me the opportunity to lock in an equal or higher interest rate and has caused on going injury.

Lack of ATM service/available funds. Fourth time since closing of branches ATM out of funds or not…read moreworking. Even though machines were added they are worthless if not serviced. This includes large branch offices and parking lot ATMs.

Great staff, wonderful location, and cool garage that lights up as you walk through.read more

if you are considering using Old National Bank - RUN! read all the bad reviews and believe them! my…read morewife's vehicle loan was done through them and we moved from Ohio to Michigan. they refuse to work with the state of Michigan to allow us to register her vehicle (even though they have offices in the state) - which is against the law. they offshore customer service to people who can not help and do not understand the basic requirements for vehicle registration. They should close their doors and not be allowed to function with such bad customer service and ongoing illegal activity. They claim to be a top 30 U.S. bank, but I don't see how that is even remotely possible unless there are only 30 bank brands in existence. My patience has ran out with trying to work with them, and I have a ton of patience. Car dealerships should avoid using this bank, incredible bad. Not sure how a Mercedes dealership got involved with them, but I will be sharing my experience with MBUSA and asking them to notify their dealerships to avoid using Old National Bank for Mercedes customers.

The worst bank in Evansville. I was having a financial issue and couldn't pay car payment. No one…read moretold me about the option to skip a payment. When i made a payment arrangement in order to get caught back up, the lady decided to ignore that and send my car into resposession and then they blocked all my digital access , so i can no longer access MY accounts. This doesn't seem just. I understand that i was late and i made arrangements to get caught up. Is it legal for them to block me from viewing my accounts ?

We called to inquire on a possible charge that may have gone through after cancelling a delivery…read moreorder. The lady who answered was super sweet! She found my information and helped us review everything specifically. She was able to advise that it looks like everything successfully cancelled and was able to confirm the correct charges. My boyfriend said this place is way better and friendlier than his German American Bank. Heritage Federal has the best customer service. Always kind and helpful!