I cannot say enough good things about this place. We have been going to them for the last few years…read moreand they have a nice new location on Washington Ave. We had a family emergency (Grandfather had to be rushed to ER) while we were there and we had to leave suddenly. The staff was so nice helping us get out of there and making sure we were ok. Charlene is the lady we always go to and she knows my wifes family and she called to make sure we were ok and the family was alright. She also showed us how to actually get a return instead of getting screwed like some other places have done to us. H&R block sucks! The wait is long but they are very nice and worth it. Go early get a number and wait your turn.

Ive been with Sextons for over 20 years, and choose to stay exactly where I am. 5 because EVERYONE…read moreis always nice and very respectful . I will continue my tax service with Sextoms...!!! Amen

I hit a deer in November 2021. To say getting my car fixed was more of a journey would be accurate,…read morehowever, it was not due to the amazing customer service I received from Chris Trammel-State Farm. Right out the gate they were on top of everything. Cassie Ankrom was assigned to our claim. She went above and beyond. The worse time to hit a deer is in November right as the holidays hit. I was afraid this would cause a delay. It did not. The body shop was the delay and their POOR customer service but not State Farm or Cassie. She called or emailed me almost daily to keep me in the loop. If we had questions, day or night she answered on a moments notice even when it was not during her work hours. She cares about her customer. We had really bad service with the body shop (Classic Automotive in Henderson Ky) yet she fought tooth and nail to hold them accountable for our sake. We learned that insurance is not allowed to tell you "yes or no" to go to what body shop due to laws, I wish they could have advised us differently. They NEVER spoke a bad word about the shop we used but I did and will because of their negligence and terrible customer service. They showed complete business professionalism. Cassie and the entire office staff at this agent should be the example for every State Farm office. After the entire ordeal was over, Cassie still followed up to make sure the car was as it was the day I drove it off the lot. If I could give them 10 stars I would. There is no other reason to ever switch insurance when you have service like Chris Trammel and his team.

Best customer care and service around! Not only the agent, but his whole office, has always done…read moremore than expected and we couldn't be happier we switched to their careful watch! It's good to know we have such a great agent and staff to support us, thanks for always being there!

Baylee is excellent. She helped me quickly and got me an amazing rate. Cheaper than The General and…read moreall the other sleazy companies I was trying to get the cheapest rate from. The General quoted me $134.10 for LESS coverage than State Farm is providing me for $90! With State Farm I actually have an agent locally, too.

Ashley was very knowledgeable and made switching insurance companies and adding renter's and life…read moreinsurance very easy! Highly recommended!

Great company! Easy to work with. Very professional and courteous!read more

I recently had a tree limb fall and puncture my garage roof, so I messaged my agent (Nick…read moreHelmbrecht) to ask about coverage. He started the claim process around 10am on a Monday morning, and by 2pm the following Wednesday I had a new roof on my garage! He was extremely helpful throughout the process, and the turn-around time was unbelievable. On top of that, their rates are almost 1/3rd of what I was paying to my previous insurer. I cannot recommend them enough!

I thought my rates at USAA were unbeatable...I have 2 cars & a house, Josh's rates were almost…read more$1000 cheaper per year....and he increased my coverages.

I have worked with Paulson Insurance for several years and they have saved me hundreds of dollars a…read moreyear off my home and auto premiums all while adding coverages. I would recommend them to anyone looking at personal or business insurance options.

Great service! Professional, excellent, I've had State Farm…read morefor over 30 years and never had a problem with them..

Great agent! I've ides them for the past 6 years. They have always given great service! Looking…read moreforward to continuing to use them in the future.

I was able to get my mother in laws car insurance reinstated because Paul Watzlavik her State Farm…read moreagent canceled her insurance when she called to tell him to cancel her renters insurance. Vicki's office manager was so nice he reinstated that day for a cheaper rate. Awesome service.

Randy is great. He has helped me for years and is great at listening to my needs and providing me…read morewith the needed coverage!

I turned 65 last year and was overwhelmed with all of the choices for Medicare coverage. I didn't…read moreknow what to do. Then I called Nibby at Vaughn Insurance and he helped me work through all of my questions and concerns. He helped me make the right choice for my circumstances and needs. Nibby is easy to contact, easy to talk to, and I feel taken care of.

Mr. Roll was quick to respond to my request of comparing other car and home owners insurance to my…read morecurrent policies to see if I could get the same coverage at a lower premium. I can happily say that by changing insurance companies, as well as having multiple policy discount, I saw a significant savings and had some added perks. I appreciate his thoroughness and knowledge.