BAD BUSINESS. BAD ATTITUDE
So I bought a SPRAY tan package at the Tanning Studio. I received a text to come in for a FREE TAN. When I went in they told me it was for the use of a tanning bed not a spray tan. I was offered a BOGO. I left without tanning. I sent an email to them that as a melanoma survivor I would not consider a tanning bed and suggest they specify the type of FREE TAN they were offering. Here is the response I got from the "owner" no less.....gotta love great customer service!
Hi Jamie
The text is quite clear. If I was offering a free spray tan, we would say FREE SPRAY TAN.
We are a tanning salon, 90% of my customers tan in tanning beds. And that 90% would be emailing me saying hey I thought I got to tan in a tanning bed, when I got there they offered me a free spray. I don't spray tan.
Everything in life in Moderation, if I too would be biased if I had Melanoma. We all have crisis in life. Our family has had cancer survivors and the need for organ transplants to live.
We will gladly send you a coupon for a BOGO Spray Tan!
Kindest regards,
Jodi Krenz
715-571-4636
www.SolsticeSpa.biz
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