***RYAN NEEDS TO TAKE A CLASS IN RUNNING A BUSINESS!***
On 8/21/22, my daughter & I had an appointment to with Ryan for matching tattoos, and then she had 2 small extras she was having done as well. That Sunday (yes Sunday) arrived and my daughter traveled from Minnesota to Wausau along with my 1-hour drive to get these tattoos done. We arrive and he apologizes because he "double-booked" us that day and he couldn't do ours!! He offered to reschedule us and would knock $100 off our cost. So...while very unhappy & disappointed...we thought fine.
We rescheduled with him for this past Sunday, 10/9/22. My daughter reached out to him earlier in the week to confirm our appointment was still on because we did NOT want to make the trip over there for NOTHING again! He replied a couple days later saying he had us down and quoted us for the original price, so he had forgotten about the "discount" he promised when he "doubled-booked" us. Fine...whatever.
We arrived shortly before our scheduled time on Sunday, and it was very clear he had no idea we were there just by how he asked "can I help you?" when we walked in. My daughter reminded him that we had a 3:00 PM appointment and he asked for what (which she reminded him that the two of us were getting matching tattoos and she had 2 add'l small ones she was getting). He told her he only had time to do the matching ones and...AND...was going to charge us as much for those 2 as what he quoted for the initial 4...so not only did he not honor his original discount, he UPPED the price!
Well...he was working on another client at the time and stopped with them to go outside to make a phone call. He comes back in and...YES...he CANCELED on us at that time. He said he had a "family issue" he needed to tend to and that family comes first. PLEASE do not get me wrong...I do not blame him IF there was a family emergency, but I have a hard time believing that was even the case. He had no idea we were coming, even though he confirmed the appointment several days earlier. And, if he did have a family issue, why couldn't he have called us earlier in the day and bug out then.
It was very sweet of him to offer us a $100 discount if we rescheduled LOL... just like the first time...which he didn't remember! I would never, ever consider booking with this twit! read more