My family and I drove nearly 40 minutes from Bridgeland--through traffic--because we had a gift…read morecard to The Container Store. We hadn't been in years, and we thought it would be a fun family trip to revisit a store we used to enjoy. When we first arrived, we were greeted warmly by the store manager, Christi, who was kind, professional, and had a genuine smile that set the right tone. The store was not busy, so it was fairly quiet, and you could easily hear my children's laughter echo through the aisles. My son is four--curious, energetic, and, like most toddlers, has a knack for exploring things he shouldn't. My one-year-old daughter giggled as he climbed into one of the large bins--yes, the sturdy, weight-bearing type designed to hold storage items. Of course, as any parent would, I told him to get out. He didn't listen immediately (because, well, he's four), but he wasn't hurting anyone or causing damage. Had anything happened, we're responsible parents and would've made it right. That's why I was completely shocked when an employee named John came marching from the opposite end of the store with a stern, unpleasant expression. Without so much as acknowledging us--the parents--he looked directly at my children and said, in a sharp tone, "Hey kids, get out of there because if you break, you buy." Then he turned and walked away. Not only was this incredibly unprofessional, it was completely inappropriate to speak to someone else's children in that manner. You don't approach toddlers with jargon they don't even understand. You address the parents first. His tone, body language, and delivery made the situation feel unnecessarily hostile and condescending--especially toward two very young kids who were simply being kids. Whether John was having a bad day or just lacks basic customer service skills, it was unacceptable. It left me embarrassed, upset, and frankly appalled that this was how a paying customer and her family were treated--especially in a store that prides itself on organization, sophistication, and service. Although Christi was not aware of what had happened during our visit, her calm and gentle spirit at checkout reminded me what great customer service should feel like. She treated us with genuine kindness and professionalism, completely unaware of the negative experience we'd just had with her employee. Unfortunately, her warmth wasn't enough to undo the damage caused by that interaction. This experience has completely changed how we view this location, and sadly, it will be the last time my family and I shop here. I sincerely hope The Container Store addresses this type of behavior and ensures no other family is ever made to feel the way we did that day.

I love this store! It's always a great shopping experience. The 1960 store is so convenient and is…read morealways organized and tidy. The staff is great too.

Cypress Cleaning Team has saved the day! I am new to the moving in/out process of rental…read moreproperties. My husband and I failed to read the fine print on the move out checklist, which read "the home must be professionally cleaned". At this point our belongings were moved out. We just needed to clean. Our official move date was 2 Days away so we still had time. Around 3AM, I jumped on Yelp to search housekeeping services. Upon my search a questionnaire popped up. I input the necessary information (service date, square footage)etc. Like magic a mass message was sent to available businesses. I received a response from The owner 2hrs later. What luck!! Two of her staff members were available to stop by at 7pm the same day! I shared the smart lock code, the team arrived promptly- I know this because we get notifications. The flat fee worked within our budget. I submitted my payment after the job was complete via Zelle. My husband stopped by the next day, he forgot his car vacuum. The team was kind enough to leave it on the countertop in the kitchen. He walked through the house to review their work, everything was spotless. The upstairs carpet had those cleaning streaks - so you know they put in some hard work. The rest of the house was well done, all I can say is that I am grateful for this business responding to my request so last minute. With Thanksgiving being just days away I was lucky they responded to my service request so last minute.

Cypress Clean Team is the best! They have been cleaning our office for over 3 years now. I love…read moreworking with them. Crystal is great when you need her. She is very attentive to her customers and the ladies that work with her. I needed to change my appointment the day of and Crystal and her ladies made it happen and got my office cleaned on the same day it is usually done. Thank you Cypress Clean Team for always being there for your customers and for treating us like family!

Stephanie came in like a tornado and quickly helped me get control of my overflowing closet and get…read morestuff into a reasonable order. The chaos and mess were causing me a ton of anxiety and I was just physically not able to deal with it. No problem for this decluterring whirlwind. I thought it was going to take days, but she managed it in one and a half sessions. She was such a blessing, I have nothing but the highest praise for her ability and how she made a painful process an ease to get through. Planning my next project soon.

Stephanie was amazing! She helped me get rid of clutter that had been marinating for almost 9…read moreyears. I could never have accomplished this by myself. There's still work to do but we accomplished my main goal - to clear enough to be able to recover at home following planned knee surgery. And she is one of the most considerate and patient people I've ever had the pleasure of meeting.

I hired Taya for kitchen and living room storage organization and I'm so happy I did. I have very…read morehigh ceilings and narrow, tall, deep, built-in storage and she creatively came up with solutions for each area. I can finally find things! Please consider her should you need to kickstart organization of any room, or transform awkward spaces to make them more useable. She hits the ground running and doesn't stop until it's perfect. Bonus: she also continues to support your project when she's home and sends links of storage items to consider. Taya is a caring, true organizational professional and I wouldn't hesitate to work with her again. You should too. Your life will thank you!

Taya is punctual, hard-working, friendly, and full of good ideas. We felt comfortable having her…read morearound (and going through our stuff!). Our kitchen was a beast of a project, and though it was daunting, she was focused and helped keep everyone's eye on the prize. A previously endless-looking mess is now a tidy space. Would recommend.

There's a huge difference between cleaning and organizing. I had cleaned areas in my home but…read morewondered why they didn't stay clean! The reason is it wasn't organized correctly. Who knew? There needs to be more stars available! I can not believe I waited so long to get organized. I was worried about being judged for what was in my closet. There was no need to worry at all! She made it so easy to go through things and we had a donation pile and a toss pile. I'm so happy it's done. I was so happy in fact I had them come back to do my kitchen and laundry room. If you've ever wanted it done but have been hesitant don't wait any longer. It's an amazing thing to be organized!!

It's so nice to have our chaos under control thanks to Maureen and Katy Home Organizer. (Full…read moredisclosure -- I wrote this review a while back and forgot all about the well-deserved stars-- so this is a repost from an earlier date-- With all 5 stars that Maureen has earned) We were a classic case of too much stuff belonging to too many kids who have left home but are not ready to take their items with them. Maureen came to the house, developed a plan of attack, and then we began working together once a week on a different area. Because we've been in this house for a long time, items were mixed among different rooms. So, we set aside an unused bedroom for staging and sorting as we worked our way through. To avoid the "you threw out my stuff" syndrome, We texted grown kids with pictures of some of their things to find out whether or not they had any interest in keeping them. We even set aside a separate pile so my husband could salvage treasures before we hauled everything away. We worked together, sorting and packing keepsakes while we also made other useful items more readily accessible. This project brought me a sense of peace and control, something that was sorely lacking before.

Very disappointing. I read all the great reviews about "Susan and Carmen" and based on that, set up…read morean appointment as I had just moved into a new place. Unfortunately, Susan had just had surgery and was unavailable, so I got stuck with someone named Theresa instead. Only later did I realize I was being SCAMMED. Do NOT fall for this scam!! This has been a nightmare for me. I work from home (remotely) so informed them that I would be working when the individual arrived and couldn't talk much to her due to that reason. Theresa arrived about 45 min earlier than when she was supposed to--which really inconvenienced me and was very unprofessional I felt as I was busy getting ready for the day at that time. But later I realized this was part of their scam. They keep adding more and more hours to your bill (at $72 per hour--which really adds up in the end) and Theresa moved at literally a snails pace, so ultimately they can keep billing you!! This woman was SOOOO slow!! She literally took 10 hours (I was working the whole time and honestly thought she had left long ago. I was shocked and horrified to find out she was still in my apartment!! I calculated and that would cost me $720.00!! On top of that, she only organized my bedroom closet and the kitchen--which I had not asked her to organize as I had already organized the kitchen. I had instructed her to do the master bath and laundry room which she didn't do AT ALL--but said she'd be back the following day to my horror!! This woman should enter a different line of work as she does not follow instructions and basically is a scam artist. She stayed 10 entire hours and barely accomplished anything!! I moved to Houston from Manhattan and have hired professional organizers there. This is not my first rodeo. However true professional organizers never need more than 2 hours (max 3 hrs)--and that's to organize your ENTIRE HOME!! I have no idea what Theresa was doing that entire time as I was busy working myself, but the job she did definitely DID NOT REFLECT TEN HOURS OF WORK!! When I complained to the owner Susan about these issues (and said not to send Theresa back the next day), she seemed to understand and said she would offer me a discount. Well the discount was miniscule and she has been harassing me constantly since that time to pay over $620.00 for this pathetic service!! I am horrified by the shadiness of this company and its owner Susan who appears to be very much on board with this corruption. I have had much BETTER organizers than this woman (in Manhattan), and they were WAY more efficient. I am shocked an horrified by this bill and this scam. I am warning everyone--DON'T FALL FOR THIS SCAM!! These people are out to get your money--PERIOD!! And if you hire them, you will ultimately be billed THOUSANDS OF DOLLARS in the end (unless you fire them first as I did) as this is their business model. And you won't be happy with the work as you will be paying through your nose for it--and they in no way deserve the amount they charge you Trust me, you will be clueless just as I was because they present themselves as fair and professional--until your are shocked at the end by their MASSIVE bill . Unless you're willing to pay this company the equivalent of probably an entire month's mortgage payment (or more) after only getting very AVERAGE results (and their organizing rooms you didn't ask for while ignoring those you did), do NOT HIRE these people. And now I have this woman pretty much STALKING me to pay this ridiculous bill. I will obviously pay the bill as this is my own fault for hiring this company and not doing my due diligence in advance. Stupid me--I should have insisted on a their giving me a quote in advance--which actually I did on Yelp--but Susan never given me one. Now I see why. No one would ever hire this company if they were honest about how much they intend to charge you. I know I definitely would never have hired them had I known in advance about this scam. I am a physician, so I'm not sure if this was done to me because they assumed I they could get away with billing me an exorbitant amount, but that dog won't hunt. I know fraud when I see it. And this is fraud, plain and simple. I intend to report Sunflower Strategies Organizing to the BBB and the Attorney General of TX (whom I happen to know personally). This company's fraudulent business practices and their disgusting attempts to take advantage of people by bilking them for huge amounts of money in exchange for subpar services--MUST be exposed. AND IT WILL BE!!

Susan and Carmen were truly the sweetest people! They helped us with a move in and did…read moreunpacking/organization! We are super happy with the result and it's so nice to have help being settled in quickly. Highly recommend!

Thanks to Timber Lynn Price for her organizational skills, my kitchen pantry and linen closet are…read morefree of stale, expired, torn, unmatched and unwanted items. I was grateful and amazed. Timber - cleaned, wiped down surfaces, sorted - folded ... respecting my way of folding - labeled by category and size - transferred spices into glass bottles and labeled them - discarded expired food - hauled away torn/unmatched linen for donation - suggested ways to organize - was attentive, analytical, nonjudgmental, cheerful, positive and patient

I requested services and their response to me was "I'm booked for this time." Services were…read moreunavailable. When no time was discussed. No dialogue between us whatsoever. I don't even know if they provided the services I asked for. So, this type of response and lack of professionalism is unacceptable to me. It's unfortunate , but I'm just moving on to those with much more courtesy.

Lisa, Clean Slate helped in ways I didn't expect. 10/10. 12 1…read more After a 20 to 30 minute phone consultation based on her credentials, experience, and price I felt confident Lisa would be able to help. I didn't know how much, but it was beyond what I expected. I have had personal organizational goals but was finding some areas/things still difficult to tackle and wasn't sure how to handle them. I knew I needed to develop or figure out some kind of systems for making my space easier to clean up. Having ADHD, I knew I needed routines I could eventually turn into habits. I needed functional meets easier for me to manage. And I'm so happy I hired Clean Slate. Lisa understood my needs because she is a highly skilled professional organizer. Upon arrival Lisa had me show her my place, no judgment. She seemed to observe and make mental notes of everything and how it was organized. She gave positive feedback and examples which I needed to hear and appreciated. When we really started tackling the piles of things I wasn't sure what to do with, Lisa was a pro, quick, skilled and helped me identify categories and discard accumulated paper work, when needed would talk me throught the process and thoughts behind what to keep or not to keep. She didn't attempt to overhaul or change anything that was working for me, even if I mentioned that looking at it bothers me. Lisa gave reassurance and again explained functionality. She seemed to know what I needed. I would recommend her to others and even, when needed, hire her again.

I have been working with Lisa for the past 6 months for both my home office organization, home…read moreorganization, and small business organization. Lisa with Clean Slate is a fantastic professional organizer! Lisa expertise in time management and home organization has greatly enhanced and helped better structure my business. Her attention to detail and ability to introduce creative and innovative solutions has played a vital role in my business success. Lisa is very professional, well-spoken and easy to work with. She is such a delight to work with and such a great listener...makes a big difference when your professional organizer is so pleasant to be around like Lisa! I highly recommend Lisa and her team with Clean Slate for personal organization, home organization, and small business organization.