The service is no good they say one week but it's take too long to get you prescriptionread more

I went to get my new perscription filled here. Yes, they are cheap, but you'll likely end up…read morepaying more in the end. I got my perscription filed for $60, however, the glasses were uncomfortable and light sources were never properly focused. I checked with my usual optician, and it turns out they use a thick plastic material to build the lens. Given the thickness of the lens, there were parts of it sticking out. Worst of all, my glasses were constantly giving me a headache. In the end I went to my usual optician to change my lens (Kim's optician - yonge and Bishop)

Received good service. Bought a pair of Persols ... I am hoping they last me for a very long time…read more The sales person was helpful, courteous and professional. My only issue is that I had to buy a display model (which had probably been tried on/handled). Their after purchase policy is fair, they have a special deal if you buy another pair within a certain period of original purchase. To sum this up - they have good incentives for future shopping. Good variety of sunglasses.

Great service, adjusted 2 pairs of glasses that i had with me for free (1 was purchased there, the…read moreother wasn't, so they definitely didn't have to help me with the 2nd pair). Most shops will charge you $25 to adjust an outside pair. Really appreciated their help and will definitely go back there.

This review is about the Sunglass hut by the entrance to Eton center just by the Godiva store…read more I have long been a fan of sunglass hut as they have a good variety of sunglasses. This particular store is better then the other sunglass hut by the basement which has a more limited supply in terms of frames and designers. However their customer service has been declining. They recently hired this new sales person who trolls around the store acting as if she's your long lost best friend. It won't be hard to miss her, a short blond woman, early 20's who is the loudest person in the store. She's pushy, obnoxious, unprofessional and extremely rude. I have never received service that was as poor in any retail store. I honestly did not feel like I was in an upscale store. The sales associate came up to me and friend and asked if we were going to buy anything. I bought something last week and looking through their glasses for a present for our friend. I literally had to tell her that to make her understand we were looking to buy something. She kept giving her opinions when we never asked for them. She acted as we were her lost friends by making crude jokes. Honestly everything about the experience was miserable. This sales person made the store seem so cheap. I was desperate to find someone else unfortunately she was the only one there and told us she would be closing up the store. It's a good store with a decent selection but just make sure you stay clear of this blond troll. It wont be hard to spot her. She will be the shortest person who is in her early 20's, really loud raspy voice and will be in your face with a hand out. Not to shake it but to grab any $$$

Excellent great service always friendly and well organized I bought frames and lensesread more

We had a great experience choosing new frames for my 12-year old daughter. Sharan was very helpful…read moreand patient in helping her find just the right frames. The glasses were available for pick up within a week. COVID safety measures are great - we felt very safe being in the store. Thank you!