I am writing this review as a very dissatisfied paying customer who did not receive the level of…read moreservice, professionalism, or quality that I was promised and paid in full for. My Dad found this business online and suggested we go with her after. talking to her and having a pleasant first contact. My experience, thereafter with Annod and the owner, Donna, was frustrating, disappointing, and completely unprofessional from beginning to end. After paying my invoice in full to host my graduation party at her Accokeek location, Donna went completely silent for long stretches of time throughout the planning process. She ignored numerous texts and calls from me asking questions for my vendors (DJ, caterer, bartender, etc.) who needed important information to prepare for my event. When I finally reached her, I was told not to call and to only text because she was dealing with personal issues. Despite me needing information, she didn't put me in contact with someone else who could assist, and she was constantly active on social media. That is unacceptable behavior for someone running a business. Trying to plan a party brings a lot of anxiety and Donna nor her team did anything to alleviate that. Having no contact with you until FOUR days until the event, when she ought to know planning takes weeks and months to execute shows her lack of care and concern for her customers once she has your money. To make matters worse, Donna waited until just two days before my event to update my invoice, which added unnecessary stress and confusion right before my celebration. For someone who claims to have 30 years of event planning experience, her lack of communication and organization was shocking. She demonstrated zero regard for my time, concerns, or the fact that I was paying for a professional service. The balloon garland I was charged for looked nothing like the reference photo I provided- Not worth the $275 paid. On the day of the party, Donna didn't even show up. Instead, she sent a family member (or someone on her team- not completely sure) who had no idea what was required or discussed. Good thing some of my family went early to make sure the setup looked how I envisioned (which it did not), and they were able to tell her the table requirements and things the vendors needed that were discussed with Donna just 4 days prior. My vendors were missing tables and accommodations. They wanted to set my DJ up on a highboy table instead of the 6-foot table, previously discussed. Insane. The colors were completely wrong and mismatched, and the centerpieces were nothing like what I ordered. I paid for a backdrop, and she couldn't even provide proof of the backdrop before I got there. It was $150, and when I got there, it was my first time seeing it. I would have liked to have viewed it before she printed it. Same with the template on the photo booth. She did not provide anything, and I asked MULTIPLE times. The request was ignored. It ended up being a lot of floral, and that was something I told her I did not want. And speaking of the photobooth, less than 24 hours before my event, Donna informed me that the 360-degree photo booth I had booked was no longer available. I was forced to accept a different booth at the last minute. Although she extended the hours to compensate, the last-minute change showed a total lack of planning and respect for her clients. The situation only got worse. The bathroom ran out of toilet paper, the lights went out, and my guests had to use the bathroom in the dark, with no way to contact anyone from Donna's team. It was embarrassing and unacceptable. I also paid for setup and cleanup services, but because Donna was not on site to manage her staff, my family and guests had to assist with setting up and cleaning up, even after paying for those services. At one point, a member of her team asked my mother to help clean, which was beyond unprofessional. The tablecloths were dirty, the floors were not mopped (or even swept, it seemed), the decorations were not as promised (I wanted nudes, pinks, and soft purples and got blue, purple, and pink), and overall, the execution of my event did not reflect the package or price I paid for. Donna frequently promotes lavish, well-coordinated events on social media, but that is not what I received. What I got was disorganization, lack of accountability, and poor communication from start to finish. I would not recommend this company to anyone who values professionalism, reliability, or quality service. My family and I spent our hard-earned money expecting a stress-free, well-executed celebration, and instead, I got disappointment and frustration. She may provide better services if it is not in her event space and she is only responsible for a small portion of the setup. Do your research and read the reviews before booking...I wish I had.

My first time using this event space was excellent. The owner was very helpful, accommodating, and…read morecompassionate since my grandfather had passed away. However, my second experience was unforgettable for all the wrong reasons, and I will not be returning due to the lack of ethics and the overall horrible experience. Originally, our agreement was for the bigger event space for my children's birthday party. We booked it one week prior to our event date due to a cancellation. The owner stated she had another event that evening, but since our party was earlier, she would be able to accommodate us. She created the invoice, and we paid most of it the same day and the remainder that Monday. During our initial conversation and on the day of payment, we informed her of all the stations and vendors we had coming, which included a moon bounce, soft play area, and several other vendors and focal points. On Wednesday, she sent me a text asking how many guests we were expecting because she might be putting our event in her smaller venue. I immediately called her, and she stated this was due to her floor being redone in the larger space. She also said she would check with the contractor to see what he said about the floors. I expressed concern, and she assured me she was unable to access the bigger space due to wet floors. She said she would call around to see if someone else could accommodate us. Due to the last-minute change and the fact that we already had external vendors booked, we were left with very few options and ultimately had to use the smaller space. She insisted there was no way possible for us to use the bigger space because of the floors. She also told us the smaller space was half the size -- which it was not. She allowed us to enter the venue early, which appeared accommodating at first. However, once we entered, it was freezing cold. Some of the lights were broken, and we were informed we couldn't close the door because it was broken and hanging off, which allowed cold air to continuously blow in. We turned the heat up to 88 degrees with no success. The owner entered the facility three times throughout the entire event and still did not resolve the heating issue. She stated the room would warm up, but it never did. On February 7th, 2026, the weather was bitterly cold, with temperatures only reaching around 15°F and wind chill values dropping even lower as part of an extreme cold event, which made the indoor conditions even more unacceptable. When our balloon artist arrived, she accidentally entered the bigger building -- the one we originally booked -- and saw that the owner had already set it up for the evening event. That confirmed she had not been truthful about the floors. As guests arrived, neither the children nor the adults could remove their coats because of how cold it was. I called the owner to address the temperature issue. The second time we called, she did not answer the phone. After waiting over 20 minutes, I called again, and she finally said she was on her way. The personal heaters arrived at the end of the party and were completely inadequate for a commercial space. One of them couldn't even be properly placed due to safety concerns with the children. At the conclusion of the party, we cleaned up and discussed compensation due to the mishaps and unacceptable conditions. She said she would consider it. After 48 hours, I had to follow up to request the return of my 24-hour deposit and ask if she had considered our conversation. She asked for proof of payment, which I provided, and it still took another day to receive my deposit back. She sent an additional $100, which was nowhere near comparable to the inconvenience and hardships she caused. Overall, the experience was horrible for the adults and uncomfortable for the children. The space was cramped, we couldn't set up all the stations, and I wasn't able to use my backdrop or balloon arches that I had already paid vendors for. What made it worse was knowing that she had lied about the availability of the bigger space. Unfortunately, I cannot recommend this venue after this experience

I found this business on my own through IG. Little did I know is that her name speaks volume over…read moreher business! These cookies she made for my sisters gender reveal was a hit. Everyone loved them and though they were too cute! They even taste better than what they look! La Keisha was very personable and easy to talk to. I will for sure use her business again for the future. Thank you again for the cookie!!

It saddened me to write this review for Poppin Perfections but unfortunately it's a way for me to…read morevent as well. First off - I have not ever patronized the business however I did have the "pleasure" of interacting with the owner La Keisha Peters, over a 2 day time span recently. I was unlucky enough to have to an email address that is highly sought after so many people do a variation of it and I receive others email messages very often. Normally its pretty entertaining and a simple response of wrong email address stops it for a week or so. On 2/5/18 I received a PayPal Invoice from Poppin Perfections for $113.42. At first I thought it was a phishing/ scam attempt so I logged on to my PayPal app without clicking the email. To my surprise the invoice is there with someone else's information and their order. I attempted to cancel the invoice without any success. 24 hours later it starts sending reminders for me to pay it. I call Paypal and explain the situation - then my call is escalated to a manager in which I am explained that - as the buyer have no rights to delete an invoice - it becomes part of my history with Paypal. My options are it can be cancelled and remain pending on my Paypal account forever or I can contact the company that sent it and they can DELETE IT not CANCEL IT Easy fix right ? I email Poppin Perfections and let them know of their PayPal invoice mistake and in a country where "Superior Customer Service" is plus the Owner will assist me. Right? Wrong answer - I provided screenshots and attempted to have the Ms Peters assist me with a resolution to getting my PayPal account fixed and the invoice deleted by asking her to call PayPal and request it deleted without success. Instead I receive response emails from her stating she didn't send me the invoice and it was PayPal's fault. When speaking with a manager from PayPal - She stated there was 2 invoices sent in a 24 hour span and mine was first. So it was definitely a mistake of a typo- My frustration is own up to it and take 5 -15 mins and help me resolve the issue. Nope that didn't happen so now I give up and will have to LIVE with a pending but CANCELLED invoice that will remain pending on my Paypal account forever. When I open my app - I see PENDING then Poppin Perfections Ive never been a business owner but I sell alot of high end items on eBay and when my customers email me - I go out my way to make them happy- One for "Karma" and Two "Customer Service". I was not a customer of Poppin Perfections and never will be. Funny thing about "Karma" my son is getting married in 4 weeks and I am in charge of the sweets table. If this could have worked out as a simple mistake made right - I would have seen this as SIGN to become a Poppin Perfections customer and order 6x the amount of that forever pending PayPal invoice the owner refused to assist with.

I chose the grab-and-go balloon garland option. The Balloon Station created the balloons and…read moredelivered them in large pieces to my event. We just had to assemble them and we added the florals. I loved the outcome and so did my guest! I had a smooth, easy, and positive experience from beginning to end. I reached out a few weeks before my event and Vonya was very personable and accomodating, wanting to make sure she met my vision. She was also very communicative and responsive throughout the process and very easy to talk to. When it comes to business, some people can can be really cold, so I loved her positive and kind energy. I am big on kindness! She overall exceeded my expectations and I am grateful that I stumbled across her business via an Instagram ad. lol! I look forward to using this company for any future balloon needs and I would recommend her services to others without hesitation!

From the owner: The Balloon Station LLC We offer balloon walls, balloon…read moregarlands, focal points, grab n go garlands, shimmer walls, and flower walls. Balloon decor designed with you in mind! Call today!

Kim decorated for my baby shower, it couldn't be more perfect, everything turned out amazing. I…read morehighly recommend!

From the owner: J'mani Designs & Events offers our Clients' partial to full party planning and decorating from…read morethemed children's birthday parties to corporate events. We provide many services and products to suit each's individual needs. Looking for a costumed character, balloon decor maybe even custom designed and printed invitations? We have you covered... and that's just to name a few of what we can do because we are not limited to anyone thing. This is why we are your one stop shop for all your planning, decorating and entertainment needs. Please contact us for more information on how we can help you make your next event more memorable and less stressful.

This company is awesome! They not only think of everything from invitations, games, food, and cakes…read morewhich takes the stress out of party planning but they can supply these services if needed. Their designs and set up makes you want to invite more people and take more pictures so people can experience the visual design stimulation they bring to your space. I would use them again and again! Book today!

From the owner: Events In A Box specializes in wedding and event decorating and planning.read more

This company executed my baby shower flawlessly!! We decided on a "Fresh Prince" theme and Lisha…read moretook my vision and brought it to life. Every detail from the center pieces to the backdrops, balloon garlands, and candy table! every single detail! My guest kept commenting how nice our shower was and the event space had an event following ours and they asked if they could keep our balloon garland up because it was just so beautiful. Lisha was super professional. Her communication was great and she made me feel confident she would execute my idea by keeping me looped in on all event decisions weekly.

From the owner: Locally owned and operated. Give our team a call for a quote! read more

Whew! Janice is literally heaven sent. Not only is she amazing at what she does but she is also a…read morevery kind person. She helped my vision come together for my daughters 1st birthday. She always responded in a timely manner and had all the decor ready before the day of the party. Everything was way beyond my expectations, and truly just beautiful. I highly recommend her services and I'm super excited to be planning my next event with her.

From the owner: Honey Cotton Willow, LLC specializes in curating the full style and arrangement of your party or…read moreevent. Our personalized process helps to ensure that your vision, and our plan and execution, come together to bring you a truly unique and unforgettable event - whether you are starting with a blank canvas or already have an inspiration in mind.