I attended the New Year 2024 event at the Dulles Airport Hilton Hotel hosted by them, and I must express my disappointment. We paid $125 each for the event, and it's disheartening to say that the service did not match the price point. The quality of the appetizers was subpar, and the sound quality of the music was also below par. I reached out to others who had purchased tickets, and they shared similar sentiments of dissatisfaction. Regrettably, I have decided not to attend any future events hosted by this establishment, and I strongly recommend against wasting your money on such experiences. It appears that their primary focus is on financial gain rather than ensuring customer satisfaction.
Jan 2, 2024 - in response to your answer bellow:
Dear Arshia,
I want to thank you for responding to my feedback concerning the New Year 2024 event at the Dulles Airport Hilton Hotel. While I appreciate your perspective, I would like to clarify a few points based on my experience.
Regarding the appetizers, I understand that the hotel may have been responsible for the food quality. However, as an event organizer, your choice of venue reflects on the overall event experience. It's worth noting that not only did I have concerns about the appetizers, but several other guests at the event and everyone at my table shared the same opinion. This collective feedback highlights the importance of considering varying perspectives to enhance future events.
Regarding the issue of my presence at the event, I'd like to clarify that the absence of my name on the guest list does not necessarily imply that I was not there. Many guests may have purchased tickets through friends or family members, resulting in their names not appearing on the list. I can confirm that I attended the event, and my feedback on the sound quality and food is based on my personal experience.
Concerning the music sound quality, it's important to note that this was not only my issue. While some guests may have enjoyed the music, several others, including those at my table, expressed similar concerns about the sound quality. I understand that dancing can be enjoyable regardless of sound quality, but it's also essential for guests to have a high-quality audio experience to fully appreciate the event.
A confident and successful business owner can view such feedback as a chance to refine their services further. This discussion can continue indefinitely without a clear resolution, and I believe that smart readers will draw their conclusions from our conversation. I would like to conclude this exchange here, and I won't be further defending my perspective.
Happy New Year to you too read more