For the middle-aged lady who works there most of the time ... Be nicer to customers. Quit…read moredisplaying that you hate your job. Don't bark at people. Don't try to intimidate me by telling me you don't make any money off of Amazon returns. It's a service your company offers. If it's not worth it, then drop the service. But don't stand there and lecture me about your woes of having to deal with Amazon returns. Nobody really gives a rat's ass.

This store is always on top of everything in their control! Returns made super simple, shipping and…read morepacking with several delivery options, and their customer service is superb! I wish people weren't so negative towards small business owners trying their best to accommodate services, prices, customers, profits and their employees! You pay for convenience anywhere you go, don't be so ugly to hardworking people who are trying to make a living.

While the gentlemen were courteous and friendly, I'm very unsatisfied with my move. They did not…read morehandle my items carefully or pack them with care. Many wooden furniture pieces were not wrapped at all even though I had blankets provided for them and are now scratched. I had a new leather couch that was not wrapped with anything at all and had all kinds of things stacked on top of it. I brought 2 sectional couches and they did not shrink-wrap or cover them with blankets at all. Many items broke completely in transit due to the way it was loaded on the truck. I wish I could have supervised the loading but I was behind on some of my packing. I had a box where I gave specific directions not to pack anything on top of it, and it was labeled as such as well, but it was at the bottom of a large stack of boxes. There are many expensive items I will now need to replace. Do not hire them if you can't watch them load anything.

This was a great quality move for me and my family. Mr. Clarence was very nice and helpful. I was…read morehesi at first because of the reviews, but I do notice they are older. None of my items were damaged, they moved me from one house to another within about 3-4 hours and the price was WELL worth it.

UPDATE: The owner called me and refunded me for the extra hour I was charged and is handling the…read morebroken mirror, he was very polite and apologetic so I feel like they've made right on the situation. Good customer service is very important and I appreciate it! The movers themselves are good guys ...I had two sets. First day, no one ever showed up, no one ever called. I called them around 3 wondering what the deal was and was told just 30 more mins for hours until they finally showed up after 7pm (I had an infant needing to go to bed and it was 17 degrees outside in the dark) so not really moving conditions . They moved a couple essential pieces and were coming back Saturday. Mind you I would have just gone into work and rescheduled the move had they done the right thing and accurately assessed when they would show up. I told them they could come back Saturday but I wasn't paying a penny more for the move based on my dissatisfaction. Came Saturday and were packing up on schedule...when I realized they weren't padding any of the furniture...they said they weren't told to come with any supplies for wrapping furniture or packing supplies (to pack my kitchen), so then they had to wait for supplies to come and once they did 2 guys stood outside talking to the guy who brought them for 20 mins before they got started again. I told them to just finish up the work that they had already started and they could go. A mirror was broken and documented...I had new movers within a couple hours to finish the job. Monday morning rolls around and I'm outside in the freezing cold arguing with them because they charged my card again and didn't even bother to address my broken mirror. They argued with me about having to pay for an extra hour more of their time since they were at my house...ummm 1 day of missed work, 2 days of childcare, waiting for supplies to be delivered, having to hire new movers, a broken mirror, and they just helped themselves to charging my card for more time!!!

It took 9 men to move me from Harris County GA to a storage company in Columbus GA and then back to…read moremy new home in Fort son Ga. The movers broke many things that included antiques, put dry/bottled (both glass and plastic) into boxes with no sense of responsibility ruining food in the process. They have refused to be held accountable. The owner consistently yelled at me - I front of workers and even potential customers - because I held him accountable. Storage unit was designed to more than accommodate my belongings but the Packers stuffed my belongings in so tightly that it came the door at the facility I used, which did not hold me accountable but Two Men And A Truck. Very bad services that cost me a financial fortune and a great deal of stress and grief as I realized the damage the caused. Again, zero accountability, only deflection of responsibility throughout the experience. I do not recommend this moving company to anyone and have already steered two potential customers away by the pictures I took upon the arrival of my belongings and the poor shape and destruction of property this company created.

Simplify with Margaret ( https://simplifywithmargaret.com/ ) was here today to help me to move…read morethings around the house and help organize some areas and what a difference they've made! I am recently widowed and have mobility issues (standing, walking) and needed help getting things moved up and down stairs as well as reconfiguring my garage workshop. After contacting the owner (Margaret) , we scheduled a consultancy. I had already put together a list of things to get done, and we went through the rooms that needed work and were able to put together a rough idea of what would be needed. Later I provided her the final list and within a week we had scheduled a date for the crew to do the work. Marcey, Jamail, and David arrived on time and, after a quick tour of the various areas, they took my list and got to work. Through the whole process they were personable, courteous, industrious, and engaged. Each had time to talk about the various processes and were generally just pleasant to work with. The list was extensive, easily a half-day's worth of work, but they were done in a little over four hours. The final walk-throughs of the various areas left me amazed at the thorough job and attention to detail. My role was to be available for questions, but otherwise I tried to stay out of the way and let them do their work. The questions asked were considerate and completely dependent on my judgement. There were some small adjustments as the work wound to the end, but the team was very adaptable and quickly worked through the adjustments, making sure that I was happy with the final outcome. Simplify with Margaret was easy to work with, their rates are reasonable, and the staff that I met were pleasant, hard working people that have a good head for organization. The day before the crew was to arrive I had discovered another task needed and Margaret and the crew had no problem with the change. The job they have completed provides me a great palette to work from for developing new work flows. Once I have a better idea of what I may need, I'll work up my list and give Simplify with Margaret a call. The company also hires out to help with Christmas decorating. I plan on contacting them to schedule a crew to help me with that this year.

Didn't know where to start to get my apt in order but Margaret and her crew came to my rescue!!!…read moreWords can't describe how pleased I am with the service and results!!!! I would definitely recommend & pricing compared to results I don't even think they compare...With the results you'll think you got a great discounted rate believe me!!! They didn't just come in my home & toss everything they included me in the process of sorting & arranging. Not only are things organized but manageable & if things do start to get back cluttered, upkeep & maintenance are offered to avoid the clutter building back up..Simplify was just simply amazing can't wait to tackle more projects in the future!!!

"DO NOT HIRE THIS COMPANY" They tell lies the whole time. They take advantage of older people and…read moreover charge them. They give the impression that they are professional and they are NOT. They used old ripped up blankets to cover items. They broke and scratched multiple pieces of furniture. They broke a marble table and gave my daughters grandmother $50 as replacement. When I spoke with Rashunda, the supposed manger about this. I told her that wouldn't replace the table. Her quote to me was "we would go bankrupt if we replaced everything that was broken or damaged." That there tells you everything you need to know about this company. They break A LOT of peoples belongings. I told her that is unacceptable, people hire them expecting them to take good care of their things. They also charge by the hour. That is fine as long as their workers are working. Ours were not, they were on their phones have of the time allotted in the quote. I told Rashunda that she should compensate for that. We were charged for 6 hours and 3 of those hours were used for personal phone time. I was told she would get a call back with a resolution and I never heard anything back. We also emailed them pictures of the damaged items. Again heard nothing back. This company should be out of business for handling customers they way they do.

Richard Ralph do what's right!!!! Was quoted for 6hrs worth of work at $180 an hour which would be…read more$1080, they only worked 5 hrs and still I got charged the full amount and they didn't apply the $200 deposit towards it, I have tried contacting them never got a response, paid $1080 shouldn't have been that much of I paid a a $200 deposit it should have been only $880 plus they only worked 5 hours so minus another $180 so $700 total but here is proof with the receipts!!! And now the owner Richard Ralph won't respond because he knows he is in the wrong!! I will be contacting pink zebra corporate office to get his franchise revoked!!!

Job was to load and unload a 2 bedroom house across town…read more They confirmed reservation more than a week ahead. The day before they sent a confirmation of job and arrival time of 9:30-10:00. Did not show up and would not answer or return calls. Finally texted me at 12:30 to say U Haul overbooked them. I had to return the rental truck before 2:00 so I told them we would not have a truck later in the day. This initiated numerous return calls to me that were harassing and claiming they wanted to make it right. They could have done so by only reimbursing the cost of the truck I rented. They are no where near Perfect nor Right and are No show.

These people are the absolute worst, they will make your appointment IF you can get them on the…read morephone they may or may not answer! Then when your day approaches they will try to push back the move in others words have a back up plan cause they will not show up! Never waste your time on this company it's bogas!

I made an inquiry to this company about getting an estimate on Friday night online about 7 PM. I…read morereceived a phone call and email follow up IMMEDIATELY. The level of dedication and service was very high here. Derek came out to look at my things and gave me an estimate on the spot. So, he came out at 9:30 PM on a Friday night, and provided me an estimate within 15 minutes of being here. I decided to try and handle the move among friends, and went in a different direction. However, this is a small business that should be lauded for their quick response, aggressiveness in securing business, and customer support. I would ask people to give this company a shot. They are trying to support the community. I would ask you support them! Thank you Derek for your time and efforts!

The movers were nice, but beware. They don't use proper covering for moving furniture. This was the…read morefirst move for my items since being purchased and unfortunately my things are damaged. Would not recommend...highly upset. They also got lost several times while transporting my belongings which added unnecessary time to the move and we had to pay for it! Also everything was done through cash app and received no receipt.