I was severely disappointed with the service and how the owner Mr. Clarence Hunter handled my move. Not only was I lied to about the service that would be provided. I was sent the total for the services that were going to be rendered prior to the move that was AGREED upon with BOTH sides but more money was tacked on due to the fact that it took his employees longer to move me. I had to pay for their breaks in between moving my furniture into my new establishment (e.g., one of their breaks consisted of them taking a Marijuana smoke break while only ONE employee was working by himself that myself and two of my friends witnessed) Which makes sense why my furniture and items got damaged by the employees (e.g., scuffed up my suede and leather Havertys sectional, chipped my canvas painting customized frame, broke a piece of my dryers pedestal, etc). I can only attest to what happened to me but it makes sense now why Yelp gave them a 2 star rating. Mr. Hunter comes off as a nice man but the way he handled my experience was unprofessional. Everything he promised was not done throughout my move but he charged me more because it took longer for the employees to finish unpacking and we still weren't done when they left! I had missing stands for ALL my tvs because they unscrewed them and put them everywhere and did not put the screws with the pieces. So I have missing screws in furniture, tv stands, with damaged furniture to top things off! He promised me that he would provide wrapping cloths for protection for my furniture, tvs and all my heavy items. This was not done and that is why my things were damaged. His quote changed several times and I went along with it because it was too late to find another moving company. Did I forget to mention that we did a Duo video call so that he could see my ONE BEDROOM APARTMENT so that he knew EVERYTHING that I owned that was in my apartment and still gave me a BOGUS quote to begin with. Then after I called him and explained everything, sent pictures... He then accuses my friends of flirting with his staff??? When I told him about the Marijuana smoking during "work billable hours" he told me he would "talk to them". He wanted to "fix it" by giving me $150. I told him to go to Hobby Lobby to get a new frame might cost that much. I tried a small owned business and was taken advantage of. If I were you... is take my chances somewhere else. read more