They were SO great! Loaded our 2bed 2bath in less than 2 hours and packed our Uhual like a jigsaw…read morepuzzle. Treated heavy furniture like it was nothing & made sure to tell us to only help if we wanted to. Great value for the service, I wouldve paid more because of how fast they finished. Tim & Neil were also very professional and friendly. 10/10

Unprofessional movers. Broke or damaged several items. Didn't respond to follow up text or phone…read morecalls. I'm very dissatisfied

I am very happy with U Pack. They were very helpful for my needs. They answered every question and…read morewhen I had to make changes it was so easy and not stressful. They were accessible every time I needed help and their pricing was the best for moving my daughter from college back home. It was over 2,000 miles. I highly recommend them. They made the move very easy.

I was very happy with U-Pack for our move to AZ in May, 2024. The reservations were easy to make,…read moreand I loved that I was able to speak to a live person each time I called. The delivery and pick-up drivers were very helpful and showed us how to use the bulkhead and secure our load. They were very accommodating with the delivery time of our furniture as we were unsure of the exact closing date and time. The delivery driver was very helpful in Phoenix. Our daughter also used them in February to move from CA to OH. I highly recommend U-Pack for your moving needs.

These guys are crooks. I hired them to move my mom's furniture from one floor to another. I paid…read morefor two hours. After an hour and a half, before the job was complete, they said they had to go to another job. We now had an absolute mess. I called the office and was told "to bad, so sad" figure it out for yourself. We are not going to finish the job.

Does not respond AT ALL and when they do extremely rude! I try to be all for BOB but my god you…read moregotta wanna work and be professional if u want to be in business!

Anthony, I can assure you that you do not want to go back-and-forth with me about this. The…read moregreatest thing that you could've done was simply acknowledged how unprofessional your business was, apologized and acknowledge that this was not your best work. But instead, you choose to justify and add completely untruth statements about what occurred, especially regarding the service I purchased versus the service you rendered.. I advised you that I was doing a full two bedroom home move, and what I had to move was significantly less than that. You weren't there to witness the absolute chaos . As a you called after the 3 hours delay in response to my threat to cancel to offer an apology, I'm unclear as to why you are now trying to resend that in an effort to cover your unprofessionalism. At any rate, you are miserable, your company is unprofessional, and sadly you appear to be biting off of the good name of J. I. T. (Just In Time Movers) who I undoubtedly thought I was getting, but ended up with your unscrupulous and unprofessional company. At the very least, ensure that you are present before you start defending behaviors and actions that you were not present for, but clearly felt compelled initially on the phone to apologize for. Sadly, you have not addressed what was stated with regards to my GRANDSON having to assist and being expected to, the unprofessional conduct of your staff and your children running amuck throughout my house as child laborers. Additionally, my daughter said almost nothing to anyone because she was so irritated and disgusted with the entire process. I'm just glad that this experience is in the past for me, however I STRONGLY SUGGEST that future potential clients look at the pictures that reflect what was my horrible reality . I'm sure they say 1000 more words than I ever could. It's sad that you can't just accept that this was an absolute disaster and acknowledge that YOU WILL DO BETTER TO SHOW UP PROFESSIONALLY with and for future customers. ***Your response is a COMPLETE FABRICATION... And who breaks their own fully functional furniture in anticipation of having to write a negative review. PLEASE take the time to address what I demonstrated proof of, not make up lies to deflect from the truth. Now go get yourself a life, a business license, liability insurance and some integrity to go with YOUR DISHONEST business practices. Instead of harassing me about telling the truth, GO HARASS your employees to be professional and respectful of customer's homes and property. EVEN YELP STATED THEY SUSPECT YOUR PREVIOUS POSITIVE REVIEWS WERE WRITTEN BY FRIENDS AND FAMILY. SEE THEIR STATEMENT! ! YOU' VE PROVEN MY POINT...

Anthony was great about communicating regarding the move and gave us the best price. Stefan &…read moreWilliam did the work and Antony stopped in to meet us and ensure everything was going smoothly. They were all very quick, polite & professional. I highly recommend JTI Movers for a positive moving experience.

I would give this company a 0 out of 5 if I could. I scheduled 2 hours of moving help at 2 pm on a…read moreMonday. Bottom line up front they failed to communicate, were 2.25 hours late, and offered dismissive attitudes and excuses. Timeline: 2:00 pm - No movers, I decide to give them benefit of the doubt. Maybe they got caught in traffic. 2:15 - call them, they say they thought it was 3 pm, when I have email and text traffic saying it was 2 pm. They say they have a team on the way, ETA of 20 minutes. 3:00 - still no team. I call them and they say their previous job ran late and they have another team that should be there by 3:30. 3:40 - No team and no updates. I call the phone number listed and the owner basically says "yeah well this happens, whaddya want me to do about it" 3:45 - the team called and said they were "right around the corner" 4:15 - they finally call and say they are at the gate to the apartment. I dismissed them because by that point they were 2.25 hours late and I had already unloaded the whole shipment myself.

Hired thru UHaul services and took a leap of faith. Brandon communicated via text and phone for…read moremoving day. Although they were running a little late, for me that was not much of a problem. They arrived, were very friendly and loaded my furniture quickly and efficiently. Worked very well for our needs.

We hired this company when we were in a bind and our uhaul movers came through. They did get us in…read morequickly that day and 1/3 of them moved our stuff efficiently. However, I would not advise that any women or children be there while they are working. Even if you're with your husband. I was sitting next to my husband WITH MY NEWBORN IN MY ARMS, completely clothed when I received a text message that said "yo body look good ash ma " I showed my husband and we called the boss immediately as we knew that they knew where we lived and didn't want an altercation to occur there with our baby. Mike (boss) said that he would send someone over to replace the employee and have him gone from the property. The new employee they sent was beyond rude and told us he was going to charge us extra because he didn't make the first problematic employee leave and now we had "3 movers." This employee and Mike also said that maybe I should have had more clothes on. I was wearing a tank top that came up to my neck and a skirt with shorts under it. The whole thing was beyond uncomfortable and also handled poorly by their owner or boss, who also questioned me for tipping the one employee that did his job well and minding his business. Oh and Mike also admitted that this employee had sent messages like this to women clients before but it was "always after leaving the property"

Don't walk but run away from this establishment! They run the clock while on the phone and attempt…read moreto hide items in closet in hopes that you won't notice that the items haven't been moved so that you'll take on the burden after spending well over $700 for subpar service. The owner is rude and please don't be a victim of domestic violence because they will tell where you live on a public forum for your known assaulters to see and use to their advantage! Which defeats the entire purpose of moving! Talk about a lack of professiolism! Use 2M&AT instead! These people are fraudulent, esp towards women!

"DO NOT HIRE THIS COMPANY" They tell lies the whole time. They take advantage of older people and…read moreover charge them. They give the impression that they are professional and they are NOT. They used old ripped up blankets to cover items. They broke and scratched multiple pieces of furniture. They broke a marble table and gave my daughters grandmother $50 as replacement. When I spoke with Rashunda, the supposed manger about this. I told her that wouldn't replace the table. Her quote to me was "we would go bankrupt if we replaced everything that was broken or damaged." That there tells you everything you need to know about this company. They break A LOT of peoples belongings. I told her that is unacceptable, people hire them expecting them to take good care of their things. They also charge by the hour. That is fine as long as their workers are working. Ours were not, they were on their phones have of the time allotted in the quote. I told Rashunda that she should compensate for that. We were charged for 6 hours and 3 of those hours were used for personal phone time. I was told she would get a call back with a resolution and I never heard anything back. We also emailed them pictures of the damaged items. Again heard nothing back. This company should be out of business for handling customers they way they do.

Richard Ralph do what's right!!!! Was quoted for 6hrs worth of work at $180 an hour which would be…read more$1080, they only worked 5 hrs and still I got charged the full amount and they didn't apply the $200 deposit towards it, I have tried contacting them never got a response, paid $1080 shouldn't have been that much of I paid a a $200 deposit it should have been only $880 plus they only worked 5 hours so minus another $180 so $700 total but here is proof with the receipts!!! And now the owner Richard Ralph won't respond because he knows he is in the wrong!! I will be contacting pink zebra corporate office to get his franchise revoked!!!

Always affordable and very professional!! Hope we can use them any time. Never any damage. They…read morework well with any situation whether a whole house or just a few pieces of heavy stuff from or to storeage.

We are really devastated with how our move went with Affordable Movers. Our washer was broken, a…read morechina cabinet that has been in my family for generations chipped, and an antique screen broken. How did they make this right? Wayne accused my father (a minister) of lying. I would never recommend them even to my worst enemy. To not only not try to make the situation right but then to also accuse my decent family of lying is deplorable.

I just noticed your comment back to me and even though it's been several months ago I would like to…read morerespond to your response just for clarification and so people who search for a moving company can have an assessment of my experience with your company to determine if you would be right for them. That is, after all, what a review is for. To clarify, I contacted you through this app on the 20th, you are correct. However, I called and spoke with someone on the 9th, 11 days before commenting through this app. He asked what I had to move, did it have stairs and where was I moving from and to where and also asked what date I needed you for. I told him the date that I had to be out by was the 30th and I could be flexible as long as it was by the 30th. He informed me that someone would be contacting me back with a price and date at that time. I never heard back anything by phone and even tried calling again with no answer a couple of times. I then posted through this app with the project scheduling on the 20th, four days before your defensive comment back to me, without an apology, I might add. If I could give zero stars for this company I would just on the basis of you not offering an apology for my experience and getting defensive with me when I'm just posting my experience with your company for others to be able to make an informed decision based on reviews. This isn't personal, I don't know you. I just simply did not have a good experience with your company.

S and k did my move with less than 24 hours notice. They were excellent, on time and fast! Nothing…read morewas damaged at all. They were extremely friendly and accommodating. The price was way cheaper than any other quotes i got. Would recommend 10/10. When i need movers i will be calling them!