We used to buy tons of furniture, household decor, appliances, and building materials from this…read morelocation. We have businesses where we second hand as much as possible with regular turnover (we do not sell the products, we use them). In the past we spent so much at this store that one time the person ringing us up commented about it. They saw something in the system (connected to our phone number) about our total spent YTD and their eyes got wide, so we explained what we do for our business and that what they could see was just for their location. What I am saying is... we have a pulse on what is a good and fair price for these sort of things. I looked at a couch not to long ago at this location. It was half off. The price was still, with the discount, over $1600. When you pay 0% for your inventory you should not be charging consignment prices. Full stop. It is a poor business choice. The idea is to turn over the inventory because more is coming while passing on a lovely savings to your customers. Not hang on to it while it collects dust because you've out priced the new items being manufactured. Know your customer base and price accordingly. We have left empty handed from this store every single visit this year (2026) because the prices have skyrocketed. For reference, we were looking for a washer and dryer...found one brand new at Lowe's cheaper than this Restore had (used no less). That is why I am writing this review. If the free inventory you receive is higher priced than the brand new inventory from the original store...well...here's your sign. So, we will likely have to drop this store from our rotation because time is precious and we cannot waste trips when we could find a better resource to take its place. That's just how it goes, I guess, but it saddens us because we like to support good causes and keep things out of the dump.

We have tried twice now to donate items to the Redmond Habitat store. Twice now they have turned…read moreaway our items, being rude both times. The second time I rang the bell as it says to do for an attendant. A man came out of the office yelling, "Who rang the bell!". He saw me standing behind the fence and very rudely said, "We're closed to donations because we're having computer issues". Stunned I said to my husband How should computer issues affect excepting donations? He told me to get in the vehicle that we were done with Habitat. It breaks my heart because I have always donated to good community causes. We gave our donations to Goodwill who accepted them with a smile and a Thank you.

What a shopping experience! Rachel remembered all four of our names, she was VERY personable and…read moremade our shopping experience that much memorable and unique. In addition, despite coming in ten minutes prior to the closing time, she was willing to help us pick out cloths- she didn't rush us. She felt like one of our friends- we loved her. The quality, variety and selection of clothes was very eclectic yet sophisticated, with a multitude of name brands to choose from at very reasonable prices. Everyone came out with different clothing styles and came out happy. Can not wait to come back again! Rachel thank you!!!!! You were so amazing

I went into this store and the staff and owner was super weird to me and my friend. She was looking…read morefor some jeans and I was looking for a gift. We ended up spending over $150 in the store that day. The next day I got notified they posted on instagram photos of us from their security camera claiming we stole from them and other stores in the summer. We had never been in the store, and this was a wild accusation. absolutely terrible person the owner is for putting false information out there in this small town. She did not even apologize.

Great little thrift store. Lots of charity work…read more Only negative is they are very shaky on their store hours. I've gone numerous times to donate and they are closed during "business" hours. Try to call before you go, but even then it's spotty if they will answer.

I had an unbelievably frustrating experience at this consignment shop, and I would strongly caution…read moreanyone considering doing business here. This wasn't even my first red flag. I previously tried consigning at their other location in town and was told they were booked out months in advance--and that I'd need to log on the moment appointments opened just to secure a spot. That level of rigidity for a consignment shop is absurd and should have been my warning sign. I decided to try their other location and am equally appalled. Similarly, I had to make an appointment just to consign items. Then I had to rearrange my work schedule to accommodate an assigned appointment to pick up unsold items, which was not chosen by me but instead just delegated to me. I showed up on time, only to be met with dismissive, flippant indifference from staff. Despite having a scheduled appointment to collect unsold items, I was told I couldn't consign additional items during that appointment--but could come back later (literally 45 minutes later) to do so with NO ONE else in the shop. I was also told I could come back yet again, in a different visit, to pick up a check for my sold items. How many separate trips am I expected to make for one transaction? Their entire process is wildly inefficient and completely disrespectful of customers' time. You're limited in how many items you can bring, the drop-off windows are narrow and rigid, and even if your items are in-season and in great condition, they can still be rejected based on their inventory. And after spending hours of my life arranged around their schedule, the payout is a complete joke. I was told I'd be receiving $38 total despite consigning multiple items, including a Michael Kors purse, with zero transparency around how that number was calculated. When I asked for an itemized breakdown, they had to log into yet another system and told me they'd send a link so that I could jump through yet more hoops to learn what each item sold for. Unsurprisingly, that link never came. To make matters worse, they couldn't even issue a check on the spot and instead claimed it would be mailed. That was four weeks ago--I still haven't received anything. So after rearranging my schedule, making multiple unnecessary trips, and dealing with their disorganized process and rude staff, I have exactly zero dollars to show for it. Between the lack of organization, constant "we need to log into another system" excuses, restrictive and inconvenient policies, and the irreverent staff, this business operates in a way that feels intentionally opaque and financially unfair to its customers. Bend is absolutely due for an ethical, flexible consignment shop that actually values its customers--because this place clearly does not. I strongly recommend others think twice before trusting this shop with their items.

I love this place. I usually find something flattering and unique and not only am I not destroying…read morethe envinroment but also supporting local business. I got my absolute favorite pair of Frye boots here last winter and they were perfectly broken in but not creepy used shoes at all. The prices are not dirt cheap like you would find in a thrift store but Angela curates the items very well. If you are someone who does not enjoy riflingh through racks and racks of tons of clothes, this place is for you. Some people have mentioned that prices are higher than they expect, but let;s be honest, most of the in person shopping in Bend is from fast fashion brands where cheap clothes mean destroying the environment as well as child labor. The vibe is also great and they make it easy to try stuff on and always gove me good advice on what looks good. I love their local items as well, like jewelry and candles, etc.

We love this place…read more Lots of women's, men's, kids clothes and shoes and accessories!! Huge consignment store in a little cowboy town, next to Ochoco Brewery. Open every day but Sunday. Great management. Great prices: super affordable.

Owner(s) run an amazing consignment shop with a huge selection of items In a lot of sizes. They…read morewere pleasant to work with when leaving items. On a daily basis, they post items on Facebook in a pleasing manner (with all needed details -- price and size) making you want them. They will even hold something for you if you comment on these posts. Additionally, their online communication is amazing for a small business - responded to a FB message within a couple of hours.

Super cute clothes that have well selected for being well taken care of and still current. Will be…read morea frequent shopper and seller!

This adorable consignment shop has a beautiful and thoughtfully curated collection of unique…read moreclothing and accessories. I snagged two amazing finds that genuinely made my day! The proprietors are helpful, personable and welcoming. I will absolutely be back.

Its REALLY called CLOTHES ENCOUNTERS and it's awesome!!…read more Large consignment store in a small cowboy town! We absolutely love it. Women's clothes, men's, kids... even baby clothes!!

I would no longer take my items to this store. One moment there's available funds to spend on your…read moreaccount and the next minutes there isn't. Your clothes end up getting sold for .50 to $1 and you don't get to keep any of the money and you are unable to pick your clothes up if they don't sell. I think you would do better having a Garage Sale, especially in Prineville.

So looked forward to shopping for our new home. This was my…read morekind of merchandise. Love my nightstands. Will shortly be using the paint I purchased.

I liked the outside area with the "greenhouse" and all the plants, and I found the whole outside…read moreset up to be really nice. Not much of a fan of anything inside though. It's just not my style, though there were a couple neat pieces here and there, but nothing that stood out enough to me to consider purchasing. I wouldn't consider too much of their stock to be antiques, or at least the antiques I look for. I'm not sure if they even advertise this as an antique store though or if that's just what ended up on Yelp. They do have a bathroom though, and a small coffee shop inside (but sadly wasn't open) so those are positives in my book! Overall though, I have no reason to return.