My mother and I went into Jacqueline's Bridal to see if there were any dresses she would be…read moreinterested in trying on before booking an appointment. She arrived a few minutes before I did. During the exchange my mother had with Jacqueline, my mother noticed a dress for $1,100. My mother made a comment about not spending that much on a dress. And Jacqueline rudely stated "okay, then what IS your budget". I then arrived and attempted to see if the selection ended where I could see or if the room was longer than that, as we were greeted at the door and blocked from entering further. I walked two steps forward to observe the space and Jacqueline then forcefully grabbed my wrist and moved me from the area as I was attempting to observe their selection. Upon my husband calling, to confirm if the grab was intentional or accidental in the force used, the person who answered the phone, also Jacqueline, was rude, and then proceeded to hang up on my husband and stated they have "no idea what you're (husband) talking about". I heard wonderful things about this place but for them to treat potential customers, let alone anyone for that matter, is disgraceful and unprofessional.

Unfortunately the owner was rude and did not acknowledge my requests. Very minimal selection and…read morepressures you during appointment.

Sad part is I went here for my wedding 10 years ago. Bought my wedding dress,accessories,bridesmaid…read moredresses,flower girls dresses here! Continued to purchase first communion gowns, etc. It's in my city where,I have bought my home and raised my children. So of course I wanted to support them. My daughter has senior prom and went there a couple weeks ago and they were beyond rude! She wanted to see if they had any gowns she liked and had a dress she liked and was wondering if they would be able to order it like they had in the past with communion gowns. Which again she was just asking and was shot down right away without them even looking at the gown nor would they help her w getting measurements! They told her only if she was getting married! When she does we will NOT BE GOING THERE!

Best bridal store in youngstown area! Friendly mother and daughter team. Very knowledgeable of the…read morebusiness and gives every customer the attention they deserve!

they were so helpful and welcoming, please get yours dresses here. The vibe and value of the store…read moreand dresses are to die for. the owner of the store makes all the dresses and she willing to make any changes to the dresses

I had a very good experience at TLC Bridal -- they were really kind, they had quite a few options,…read moreand there wasn't a moment where I felt I wasn't being listened to. Our appointment started at 1pm, and it was for both me and my matron of honor who is also getting married. We immediately started pulling dresses, and were able to put them into our fitting rooms. I started with my favorite dress, and that was a mistake because I didn't want to take it off! The bridal consultants made sure to take things out and bring things in that they thought we would like. And the dresses that the bridal consultants put me in were some of my favorite dresses. The best thing about this place is that she can customize literally any dress and make it perfect. My matron of honor found the dress of her dreams! I did not find the dress, however, that is not the reason I had to take off one star. After looking back, I realized that there were very limited options. They did not have the options I wanted for a traditional dress, and the quality of the dresses were nothing over the top -- similar to a Davids Bridal quality. They had one dress that I loved the entire time. Luckily, she is able to customize the dress, however, it was very difficult for me to visualize what it will look like. Overall, a really good experience if you are looking for a very individualized consultation -- we were the only brides there the entire day! However, you need a very good vision of what you want before going there, and make sure you can visualize it.

I purchased my dress here a couple years ago, but I still wanted to leave a review. I had a…read morewonderful time here picking out my wedding dress. The saleswoman was very knowledgeable and the owner was friendly and professional. Overall a great experience!

Treasured Moments has the most wonderful staff and beautiful dresses. I would 10/10 recommend them…read more It was very appreciated when Sara took additional time to help fit my dress. Both times I was there, everyone was professional and welcoming!

My daughter and I had a wonderful experience! We were recommended by a friend to get alterations…read moredone on her wedding and my MOB dresses. Skye (the owner) did an excellent job. Always professional, friendly and prompt. On one of our appointments I luckily found a dress for my son's wedding as well! The shop is also beautifully organized with bridal gowns, dresses and accessories! Highly recommend.

From the owner: Every bride deserves a magical wedding, starting with the gown of her dreams. Create the…read moresophisticated look you've always envisioned at House of Couture Designs, the premier bridal shop in Pittsburgh, PA. With our extensive collection of award-winning designers and customizable wedding gowns, we guarantee that you will feel like royalty on your special day. Our luxury shopping experience caters to every budget, ensuring you find the perfect dress without compromising quality! Not only do we specialize in bridal gowns, but we also offer a wide selection of mothers' dresses and special occasion gowns. Book your appointment today and let our expert stylists help you find the perfect dress for your special day.

My daughter and I needed to find a wedding dress today. I'm visiting from the west coast and…read morewon't be able to return again before the wedding which will be this Labor Day, only 10 weeks away. The only other store we looked at, Bridal Beginnings in Robinson Town Center, made us feel like morons for thinking we could get a dress in such a short time. Talk about condescending ... Ugh! So we drove on to Boardman as my daughter said there quite a few bridal stores in that area. We noticed Betsy's and pulled in the parking lot - the store was closed - but then a little grandma woman emerged from the adjacent gift shop. It was Betsy herself. She opened up the dress store and proceeded to invite my daughter to peruse any and all of the dresses she wanted to and to try them on. Betsy explained that the sizes on wedding dresses do not correlate with a woman's regular dress size and every designer is different so just try them on. Betsy gathered several different styles so my daughter could see what was most flattering to her petite stature. We had Betsy's full attention, she assisted my daughter in adjusting the dresses and advised on what alterations would be necessary - unlike Bridal Beginnings, Betsy was unfazed by our timeline. Although she tried on about 6 dresses, the first dress my daughter tried on was stunning and fit almost perfectly. It will be perfect after minor alterations the store's seamstress will make. The dress will be cleaned and pressed. And because it is "off the rack" Betsy is taking $100 off the price. We texted photos to all concerned aunts, cousin, maid of honor, mom's best friend and it was unanimous, this dress looked custom made for my beautiful girl - amazing. Betsy made our day a great day.

I was disappointed by our visit to Toula's. We arrived early for our scheduled appointment…read moreunintentionally. We explainEd the circumstances to the clerk and stated we were in no hurry. We looked around some and Toula arrived. There was little assistance in the way of helping the bride choose dresses to try or sizes to look at. The matron of honor assistanted the bride in dressing rather than the sales person. There was very little in the way of making the bride feel special rather they almost seem to shame her. The sizing was limited and they lacked tools to help get an idea of how the dress would look...

Okay, let me first say that I am super fussy about excellent customer service. It'd better be a 12…read moreon a 10 scale, or I'm unimpressed. This is my second time shopping at Toula's for a Hollywood red-carpet quality prom gown for my daughter. In 2012, we called ahead and asked if they had a specific gown and they had the exact one in the exact color and size. This year again, we drove nearly 5 hours roundtrip from way west of Cleveland just to shop here, because last year's experience was so great: 2013 was no exception. Toula and her staff did NOT disappoint! They are awesome! The selection was plenty and the customer service was excellent, despite it being packed with other moms/daughters hunting and parading through the place in prom gowns on a very busy Saturday. After discovering the perfect gown, we found that it wasn't the perfect fit (much like last year - my daughter's a 2 in the hips, but more like a 0 on top) and it had an unfinished bottom hem on the train for some reason - Toula immediately assessed what needed to be tailored, pinned it up and promised it for the following weekend. NO CHARGE - those alterations were part of the deal: WHERE does THAT ever happen? We made our fairly substantial purchase with an incredible pair of perfectly matching shoes and went on our merry way, happy as clams. The following week I didn't want to spend another 5 hours driving out, so I called them and asked if it was possible to just go ahead and ship it (someone mentioned that when we were there) - and they were so accommodating - they SHIPPED the dress to me! It arrived in perfect order. Here are my ratings: Selection = 10, Customer Service = 10, Prices = 10 We LOVE Toula's!

Lindsey was my stylist and did a great job. She had great attention to detail and it felt like she…read morereally cared about helping me find my perfect dress. Sam, the owner, also joined us and gave great feedback which made me feel really valued as a customer. The prices were also very good for wedding dresses. The dress I chose cost half of what I had budgeted for, so that's a win!

Highly highly highly recommend this bridal shop! I'm so glad I did my research and read reviews…read morebeforehand -- there's a reason why this shop has nearly no bad reviews. Mashel was incredible and really knows her stuff. Not only did she pull dresses I had already shown interest in on the shop's website, but she allowed my mom and I to pull others that caught our attention. She would pivot to other styles based on my reaction to each dress I tried on and she ultimately found the dress I said yes to based on that intuition -- one that I didn't pick out online because it was only shown in the tea-length style. Mashel explained customization options, recommended a seamstress and really spent time getting to know me and my mom. On top of all that, there was a 10% off sale going on and I got a bottle of sparkling wine after saying yes to my dress!

Great customer service and selection of dresses, shoes, jewelry... The staff and owners made the…read morefirst homecoming dress purchase easy, fun and memorable for my daughter and I. I will go to Livia Calais for all of our dress purchases in the future!!

I am very unhappy for their services..if you can call it that. The manager is so RUDE,…read moreinconsiderate and has no common sense. She continued to blame others but herself. The owner is nice but I will never recommend this bridal shop. They need to understand that kindness goes a long way and she should have been nicer to me on the phone instead of constantly cutting me off..that would have resolved a lot of the issues.