I have been here a couple of times - both when it was very busy and when it was empty, and although I like the layout, the idea and the decor, I wasn't completely wowed either time.
The first time I came here, it was a Saturday evening and the place was packed. The only seats available were at the bar - which is fine by me, I love sitting up at bars. However, we sat right in front of the doors, which meant that we were constantly being pelted by waves of cigarette smoke from the smokers standing as close as possible to the warmth of the bar without technically being inside.
We had cocktails on that first visit, and they were ok - perfectly nice cocktails, if somewhat limited in the range. We tried to chat to the bar staff, who admittedly were pretty busy, but they also weren't really engaging and we didn't feel compelled to stay past one drink. We put it down to it being a busy night and decided to come back to try it at a quieter time.
We came back last Wednesday evening, quite early and walked into an almost empty bar. The only people in were a woman behind the bar and a man sitting up at the bar (who, it out turned out, was also a member of staff). They stared at us as we walked in - making us feel like we had interrupted a private joke just before the punchline. It was a little like a wild west stand off, and I was the first to cave in and speak. Having established that yes, they were open and yes we could come in, we went and sat down. The two staff went back to flirting while we rustled around in the stack of menus on the bar to find a wine list. They immediately got a couple of stars for serving viognier by the glass. My favourite!
I went up to order, timing my interruption so as not to put too much of a dampener on Cupid's arrow, and asked for a glass of Viognier and a Sol. We had a bit of a kerfuffle as the only viognier left was about a quarter of a glass at the bottom of a bottle at the back of the fridge. Mr Loverman went off to the back to see if there was another bottle while Miss Flirty rang up the bill and asked me to pay. I pointed out that since we didn't know if there was another bottle, or if I was going to like it, perhaps we should wait before attacking my wallet? She then suggested I start a tab as that would be easier for her. No, I was pretty certain that we were only staying for one drink at this point, so we could wait thank you very much.
The viognier eventually appeared, but wasn't very cold. The Sol on the other hand had been chilled to about two degrees above absolute zero and burnt the skin off my hand when I tried to pick it up. I also had to stop Miss In-Love from pouring the dregs of the old dusty bottle into my glass.
Overall, it was the service that let this place down for me - we felt that we were an imposition, that we were interrupting a private conversation and that it was just a little bit of a hassle to serve us. read more