I bought a washer and dryer from Best Buy online. Installation was included but when it was…read moredelivered my father, who is older, was here. He was told installation is not included but they will install it for $80 so long as we told nobody. When I found out that my father was scammed by the Best Buy delivery people, I called Best Buy immediately I was told it was appalling and Best Buy HQ would get back to me within a week. Nobody from Best Buy has called me back but my father has repeatedly called them. Finally the delivery company subcontracted by Best Buy gets back to me and they will send me $80 (allegedly) but it will take 6 weeks and I have to sign a document waiving any liability. The worst part is that they didn't even actually install it and the washer and dryer won't work, it's damaged and I still don't have the $80 back that they scammed from my dad.

Just came from best buy, what a joke. Wanted to upgrade my phone, talked to one gentleman, told him…read moreall the problems I had with phone, after that he says the other employee would be better to serve me. I told exactly what I'm looking for to the sec employee. She did not know the prices on phone.( no prices on their display table). Went to back room and came back asked me my provider, went again to back room ,then she went to cash to serve someone. Left me waiting for 15 minutes, so I left!

They ripped a friend of mine off. She had purchased a computer from them, found out that someone…read morehad already bought her one, so when she went to get her computer from Staples she told them she didn't need it now and wanted her money back. They would not refund her $150, saying they could not give her back money for the computer work they had done. They will turn around and SELL that computer now, making another $150 off the next person for the SAME computer work!!!! What a rip off! I will not shop at Staples again!!!!