A business with a locked door that tells you they're short staffed and come back in 45 minutes…read more(after they close) is absolutely not acceptable.

Juli did an amazing job hooking us up with our phone upgrades. Rogers remains a pain to deal withread more

I have known this business for over a year now. I have taken cellphones to get fix, bought laptops,…read moreand requested help many times. I always had great service from the owners. They both have many years of experience fixing phones and computers. One thing I like is that they have 3 months warranty if you buy from them. Yes, they sell re-furbished phones, and some merchandise that is not the top of the line. But it is a growing business, run by honest and friendly guys. They deserve a chance to prove themselves. I will continue coming to get their help. China town is also very cool to visit here in Calgary.

Very good service fixed my iPhone 4s earpiece mesh for only $30! It looked just the same when I…read morebought the iPhone. Also I called and they told me come on in I was expecting a much higher price that $30 since you actually have to open the phone. Anyways it's a great place for cell phone repairs or any type of computer tablet repairs. Really enjoy this store definitely coming again to purchase there wide selection of accessories. Thanks to the team who fixed my phone and did a great job!

I purchased 4 desktop computers complete with monitor, keyboard and mouse. I am very novice at…read morecomputers but had been referred by a friend and thought I could trust them with advice and good used computers for my new business. NOT TRUE. Once I purchased the computers I hired an IT guy to configure them with the printer in the office etc. The IT guy said do you realize you paid more than brand new monitors cost and that the computers are at the end of their lifecycle. They were years older than I was told. I was also told they were getting all the computers ready and serviced. When my IT guy opened the covers, he found they had been well used by a large organization and were very old and could not be upgraded to the newest operating system Windows 11. Furthermore, each computer was full of hair, fuzz and dirt and some of the fans didn't work. I complained and Open Box Macleod allowed me to trade the monitors for a credit. One thing I used the credit for was to buy an expensive coffee grinder. The grinder did not work so I took it back to Open Box Macleod. They said they could only send it in for repair. Months went by and still no coffee grinder. I went to the store many times in person and they shrugged me off and would not refund me and refused to help. I spent about $4000 and if I had the time, I would stand in front of their horrible, dishonest, disreputable Open Box Macleod location and tell them all my story. Worst Place to buy anything. They cannot be trusted. I am literally ashamed I fell for this discount store.... it is far worse than buying from a new supplier.

They are the best I spoke yesterday and today with 1 of the guys to purchase a ninja foodi grill…read more5in1 Indoor with 120 $ but when I was there the product was sold by mistake. But....... they give me a new ninja grill 7in1 Indoor at the same price. You guys are amazing. I will recommend you guys to all my friends. You really make my day. Bless you guys

Fantastic customer service. They helped us to pick the best devices for our needs. Took the time to…read moretransfer all data. Very impressed and would definitely recommend them for your mobile needs.

I went to the Mobile shop located inside of the President's Choice Superstore at Seton, Calgary, AB…read moreand the Sales Associate DHAVAL SHAH helped switching my cellphone and buying a new cellphone for my daughter. He is very knowledgeable, friendly and professional! Thank you DHAVAL , excellent customer service. The Manager KARANDEEP BRAR is very nice! Marcia Russel

I bought a Samsung A32 5g on a 2 year plan with the understanding I could return it for any reason…read morewithin 2 weeks. Well it can't connect to wifi properly so after 2 weeks of trying to figure out how to make it connect better and hoping it would sort itself out with time I decided to take it back for a return/exchange or fix. I was told they couldn't do return or exchange due to a few scratches but that I would call Samsung as it is under warranty!

I have just been into the Okotoks store to change my old phone for a new one. Jenelle spent hours…read more(literally) with me! She was amazing! Backing up and transferring everything to my new phone was a very lengthy process and not once did she complain or ask me to come back at a quieter time. She explained EVERYTHING and was so thorough. She was so personable and offered such amazing assistance .... she is a true asset to your company. Thank you Jenelle!!!

it was my first time for phone shopping at the superstore mobile shop. Vipul did an amazing job…read morefinding a great deal for me to upgrade my plan. He was very professional and had outstanding customer service skills.This guy deserves an appreciation from the company. I would surely go back to this location.