Ordered a bridesmaid dress through The Social Room for my sister in laws wedding. The bride purchased her dress from Posh Bridal which is the sister store to The Social Room. Posh Bridal recommended we get our bridesmaid dress from The Social Room, so that is why we decided to try it out. From the moment we walked in, the place was chaotic with only two staff working. We felt rushed with very little help from staff. Received the dress one month before the wedding and it was WAY too small. The staff member who sized me for the dress, recommended the size ordered. The Social Room in no way will help with any kind of situation like this. Basically told me "it's too bad, you signed the paper work."
Also, a family friend who is a seamstress, offered to help fix the dress. She stated taking out the hemming could potentially ruin the structure of the dress and it would be difficult to do so. The seamstress could not believe how far off the sizing was because the dress fit her daughter who is 3 sizes smaller than me. Not only am I scrambling to find a new dress one month before the wedding but I just spent a great deal of money on something that does not fit. Terrible customer service and would not recommend. read more