Having visited the sloop on many many occasions my family snd I have never had a decent meal...
We keep hoping it improves, but we are always dissapointed. We have had countless family occasions and gatherings here, mainly because of it's great interior, history and the stunning environment. However, as an example I decided to take some friends out to dinner here after avoiding the place for 2 years. I had hoped the service snd food would be of higher quality..how wrong I was to have expected a change. I ordered a veggy burger as a change from my usual fish dish, my friends opted for plaice, the angry dog burger and cod & chips. My burger was just a sloppy slushy tepid mess, my chips were even colder. The dishes were slapped onto the table by a grumpy young waitress without any words or a smile, I was appauled at how bad it was and was really embarassed that my friends were experiencing the worse food and service they had ever come across..at one point we all looked at each other and laughed in disbelief because it was just unbeleivably bad! I never ever send food back or complain, but on this occassion I had no choice. I asked the waitress very politely if my chips could be warmed up, without a word she snatched my plate and stormed off..awful. Eventually she flounced back, slapped plate onto table and walked away. I have been a waitress and I would never treat diners, or anyone for that matter, like that. It wasn't busy and there were plenty of staff. My friends dishes were also cold and bland. For the prices and provenance of the sloop you'd expect food, portions and service to match! It's not a one off experience, this type of service, small portion, cold food has happened more than I care to remember and unfortunately myself,my family and friends have decided not to spend a penny more there which is a shame as we live nearby and would love to spend time celebrating family occasions inside it's great interior. I wish I'd never parted with my money on that night, I should have complained to the management, but all of us just wanted to get out of there as quickly as possible. Come on Sloop management, train your staff correctly and keep a very close eye on food before it leaves the pass..basic stuff! read more