It was an excellent room, great view, great location and very clean. Not to be a negative Nelly, but small things can make a difference . There was no decaf coffee in the lobby, as well as no tea. I was invited to purchase decaf the restaurant by two staff people that had a thin smile on their faces. The regular coffee kept running out at the free coffee station. I know petty but passing through for one night it can make a difference. Parking was $15, that's on me for not reading the fine print, but I booked this room thinking I was paying for upgraded services. It was the highest rated hotel at the time. Speaking of upgrades, if the front desk is upgrading a guest maybe not announce it loudly, such as the Skyline room with free room service. Observing this guest and feeling stung by extra money out of pocket for the parking fee and the lack of decaf based on a medical issue felt punitive. I don't understand why the God in heaven or the computer algorithm chose this fortunate guest and not me. I wouldn't feel this way had the parking fee and the coffee service had been handled in a professional manner. All in all a fantastic room clean, spacious, quiet 10+. Service, 5. Management ,do better, not everyone is putting their room on an expense account. The little things make a difference, thin smiles and annoyance with guests is noticeable. Signed, a jittery, caffeinated, and possibly petty American with a high blood pressure issue. PS the shower handle is broken in 605. Thanks read more